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  • 26 May 2015
  • First Look

First Look: May 26

functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped. Many CFOs are now charged with... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2009
  • First Look

First Look: September 15

competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief supplies. Its efforts were crucial... View Details
Keywords: Martha Lagace
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in... View Details
Keywords: Martha Lagace
  • 29 Oct 2013
  • First Look

First Look: October 29

firms that are financially constrained, using three novel tests: an exogenous increase in a firm's demand for credit, exogenous variation in the supply of bank loans, and the tendency for firms to pay out the proceeds of equity issues to... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

fact that many large organizations have become much more interdependent and complex; one-size-fits-all no longer works so well. This development is also a function of social, economic, and political change. Leaders now have to deal with a... View Details
Keywords: by Christina Pazzanese
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

embodies all of these traits, both in who they are as leaders and in the policy agenda they’re likely to usher through a more functional Congress. I expect them to be stewards of a brighter future where more Americans get an honest shot... View Details
Keywords: by Dina Gerdeman
  • 08 Dec 2015
  • First Look

December 8, 2015

sorting effect, whereby firms trade-off service quality and price, and in turn, the incumbent attracts service (price) sensitive customers in markets where it has supplied relatively high (low) levels of service quality in the past.... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

urge business leaders everywhere to seize this opportunity to rebuild public confidence in capitalism and its ability to function in a way that generates inclusive and sustainable prosperity,” write coauthors and HBS professors Joseph L.... View Details
Keywords: by Martha Lagace
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

to plumb the demand side of business rather than just the supply side. All six were able to understand how rapid, widespread socioeconomic change affected consumers' preferences and then not only satisfy, but also anticipate buyers'... View Details
Keywords: by Martha Lagace
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

Business School Case 707-012 Clearwater was trying to market value-added products in a traditionally commodities based industry while facing supply uncertainties and regulatory, environmental, and foreign exchange challenges. Clearwater... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

expenditures under the entry of new generation lab managers. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=46697 Executive Education in the Digital Matrix: The Disruption of the Supply Landscape By: Moldoveanu,... View Details
Keywords: Dina Gerdeman
  • 05 Jul 2016
  • First Look

July 5, 2016

joining the battle against climate change will signal a significant shift in governance ideology for this highly regulated industry so critical to the global financial system. While global custody banks provide the unseen but essential support system that ensures the... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

maximizes joint utility); (2) an equilibrium selection problem (consumption complementarities often lead to multiple equilibria, which result in different utility levels for the users); and (3) a coordination problem (lacking perfect... View Details
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

business-unit managers choose local measures that influence, but are not necessarily identical to the corporate scorecard measures. The most remarkable transformations and partnerships occur in support functions and shared services, such... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

presence of iTunes has a negative impact on the size of p2p networks resulting in reduced congestion and more efficient file sharing. Better functioning p2p networks, in turn, result in more content exchange, affecting positively iPod... View Details
Keywords: by Sean Silverthorne; Music
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

have higher management quality, more MBA trained managers, and lower mortality rates. This is true compared to the distance to universities that offer only business or medical education (or neither). We argue that supplying joint... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2014
  • First Look

First Look: September 2

treating both its suppliers and its blue collar workforce as homogeneous, interchangeable entities as well as its view that expertise could be partitioned so that there was minimal overlap of knowledge amongst functions or levels in the... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2012
  • First Look

First Look: March 27

Tanzania are more expensive than comparable hotels, and that this difference in price cannot be accounted for by differences in supply constraints. Further, using cross-country panel data, I show that upscale hotel prices account for a... View Details
Keywords: Carmen Nobel
  • 27 Sep 2016
  • First Look

September 27, 2016

(multidimensional) objective functions of executive participants and their organizations and show how the trio of disruptive forces (disintermediation, disaggregation, and decoupling) that have figured prominently in other industries... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

Tony Domit, vice president of a network business unit, began developing a method that used off-the-shelf components to perform the Xerox networked printer-controller functions. Domit's solution used an IBM personal computer, some special chips, and a controller board... View Details
Keywords: by Henry Chesbrough

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