Strategy Consulting - Publications - Faculty & Research

20 Oct 2008
Research & Ideas

The Seven Things That Surprise New CEOs

signs: You have become the bottleneck. Employees are overly inclined to consult you before they act. People start using your name to endorse things, as in "Frank says " Surprise Three: It Is Hard To Know What Is Really Going On... View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

04 Jun 2012
Research & Ideas

The Business of Life

unusual application of an economic term delighted Christensen, a management professor known around HBS and the globe as both a brilliant business thinker and a deeply religious man. For more than a decade he has been a go-to consultant... View Details

Keywords: by Carmen Nobel

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

one-shot deal. Most companies use consultants to set a new strategy and then get on with it and start executing—until the next time they need a new strategy. Q: How can a company always be changing without... View Details

Keywords: by Michael Blanding

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

keep a tight rein on costs—but the dynamics of the budgeting process often undermine this effort. "In tough times like these, any significant real cost growth feels imprudent and is hard to justify for most businesses," writes Mike Baxter, a partner in the... View Details

Keywords: by Loren Gary

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

strategy in particular, you are talking in his language, and it makes you look smart." Successes can get people energized really quickly had nothing to do with the failure to expense options.—Cheryl Andrus, FranklinCovey Many... View Details

Keywords: by Paul Michelman

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

structure driven by the accelerators." Two Is Better A dual operating system is a nod to what Kotter believes is some of the most interesting management thinking of the past few decades, from Michael Porter's "wakeup call telling us that organizations need to pay... View Details

Keywords: by Kim Girard

April 2002
Case

Pallotta TeamWorks

By: Allen S. Grossman and Elizabeth Kind

Pallotta Team Works is a for-profit, privately owned company that produces multiday fundraising events for nonprofit organizations. Dan Pallotta, the 40-year-old CEO, founded the enterprise in 1992. The company has grown rapidly, having raised over $200 million for... View Details

Keywords: For-Profit Firms; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Social Marketing; Marketing Strategy; Consulting Industry; Consulting Industry; United States

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13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

machine learning tools in marketing. “You can’t do something in business, and then collect the data, and then expect the machine learning methods to spit out insight for you,” Amano says. “It’s important that throughout the process you View Details

Keywords: by Kristen Senz

17 Mar 2009
First Look

First Look: March 17, 2009

them involve prominent universities, an area of market strength for the firm, and one involves a top-tier strategy consulting firm, a new market for Exeter. Each of the projects has both attractive and... View Details

Keywords: Martha Lagace

31 Aug 2010
First Look

First Look: August 31

Struggles and Standard Chartered Bank: Managing Global Key Accounts Robert G. Eccles and Kerry HermanHarvard Business School Case 411-011 Daren Kemp, a partner at leadership consultancy and executive search firm Heidrick & Struggles,... View Details

Keywords: Sean Silverthorne

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

generalized toolkits to business users or get bogged down in custom software consulting engagements that solve nonrepeatable use cases. There are more opportunities today for entrepreneurs to focus on solving vertical problems than... View Details

Keywords: by Rocio Wu

June 2012
Case

Buro Happold (Abridged)

By: Robert G. Eccles and Ryan Johnson

In 1996, Ted Happold, the founder of the engineering services firm Buro Happold, passed away, and Padraic Kelly became the firm's new managing director (MD). One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current... View Details

Keywords: Learning And Development; Managing Growth; Organizational Design; Diversification; Client Management; Leadership Skills; Entrepreneurship; Growth and Development Strategy; Leadership Development; Management Skills; Training; Programs; Customer Relationship Management

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27 Aug 2013
First Look

First Look: August 27

http://hbr.org/search/513091-PDF-ENG Harvard Business School Case 913-420 Tim Blanchard at Jones Mendel & Co. Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve... View Details

Keywords: Sean Silverthorne

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

Richard L. Nolan are professors at Harvard Business School while Shannon O'Donnell is a consultant with Cutter Consortium's Innovation Practice and a PhD fellow at Copenhagen Business School. The three teamed up via email for the... View Details

Keywords: by Martha Lagace

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

Charles C.Y. Wang Abstract—Relative TSR (rTSR) is increasingly used by market participants to judge and incentivize managerial performance. We evaluate the efficacy, reasons, and implications of firms' benchmarks in rTSR-based contracts. Although compensation View Details

Keywords: by Sean Silverthorne

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

according to Forrester Research, a consulting firm specializing in e-commerce. Industry observers are shy to predict just what the future of advertising will look like, but they agree that the pace and enormity of changes that have come... View Details

Keywords: by Susan Young

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

challenge as one of employing focus appropriately or in proper proportion to more broadly "noticing." Cedric Roossel said: "To put it simply, you don't want to be focused during a strategy definition phase but you have to... View Details

Keywords: by James Heskett

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one... View Details

Keywords: by James Heskett; Web Services; Information Technology

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

strategy consulting from a prior position in industry, government, or the nonprofit world—the MBA has long been viewed as absolutely essential. One dean, for example, noted that nearly 80 percent of students... View Details

Keywords: by Martha Lagace; Education

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

the global value chain, and what more might we expect? Laura Alfaro and Ester Faia: In 2012, a survey by the World Economic Forum and [the consulting firm] Accenture, devoted to assess the risk of a disruption in the global supply chain,... View Details