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  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

clothes at a retailer, or checking into a flight at an airport-and in which NCR software would register the transactions, securely store and process the data, and use the transaction information to help NCR customers efficiently manage... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

that as the same customers gain more experience with online DVD rentals, the extent to which they hold should films longer than want films decreases. Our results suggest that present bias has a meaningful impact on choice in the field and... View Details
Keywords: Martha Lagace
  • 14 Feb 2012
  • First Look

First Look: February 14

undeniable ethical failure, people experience ethical dissonance between their moral values and their behavioral misconduct. Our findings indicate that to reduce ethical dissonance, individuals use a double-distancing mechanism. Using an... View Details
Keywords: Carmen Nobel
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 02 Apr 2013
  • First Look

First Look: April 2

first videogame systems in the 1970s, the videogame industry has undergone numerous transformations as new technologies and market entrants fundamentally changed the gaming experience of customers. In the early 21st century, customers... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

evidence for this proposition using a fine-grained dataset from the National Basketball Association. In this highly competitive industry, team performance is positively associated with coaches’ subsequent exercise of racial bias: players View Details
Keywords: Dina Gerdeman
  • 29 Apr 2014
  • First Look

First Look: April 29

explore how individuals process failed experiences as a potential source of learning. Drawing on attribution theory, we conceptualize the differential impact that internal (self-focused) and external (factors outside of one's control)... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54599 When Gender Discrimination Is Not About Gender By: Coffman, Katherine B., Christine L. Exley, and Muriel Niederle Abstract—We use an experiment to show that employers prefer to hire... View Details
Keywords: Dina Gerdeman
  • 20 Jul 2010
  • First Look

First Look: July 20

Target's general merchandise stores outweigh the associated challenges? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510016-PDF-ENG Vale: Global Expansion in the Challenging World of Mining Tarun Khanna, Aldo Musacchio, and... View Details
Keywords: Martha Lagace
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

Traveling Salesman in American Culture (1995) and my book, Birth of a Salesman (2004). In the past few years, scholars have done a lot of work on 20th-century salespeople in Europe, comparing these experiences with those in the United... View Details
Keywords: by Sean Silverthorne; Retail
  • 13 Jul 2010
  • First Look

First Look: July 13

manufacturer in the world. In the mid-1980s, Giant produced over a million bikes per year with the Giant brand on fewer than 15% of them; by 2008, Giant was producing 6.4 million bicycles with 70% carrying the Giant brand. And in 2010, the transition was still... View Details
Keywords: Martha Lagace
  • 12 Mar 2013
  • First Look

First Look: March 12

to create an electric vehicle industry is a bold experiment in local and system-level innovation. It also provides a window into understanding the promise and peril of economic development policies, both for China and for the rest of the... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

retailers gain experience with discount vouchers, these matters may become routine. But for now, there's ample room for error, creating important risks for retailers that fall short of applicable consumer protections. Q: How does the... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

boundaries around their workday. “When people typically arrive home from work, they often have a corner or a mudroom where they drop their stuff,” Norton says. “Now many people have work all over the place.” He advises storing laptops and... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 02 Jun 2010
  • First Look

First Look: June 2

when they were randomly assigned to wear them (Experiment 1b). Experiment 2 shows that the effects of wearing counterfeit sunglasses extend beyond the self, influencing judgments of other people's unethical behavior. View Details
Keywords: Martha Lagace
  • 06 May 2008
  • First Look

First Look: May 6, 2008

of two sequentially rented movies has more should and fewer want characteristics than the second film. Similarly, we also predict and find that should DVDs are held significantly longer than want DVDs within-customer. Finally, we find that as the same customers gain... View Details
Keywords: Martha Lagace
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

It has opened stores in almost every province in China, acquired some of its competitors, and went public in Hong Kong. However, it has begun to experience a slowdown in growth as sales per-square-meter have... View Details
Keywords: Martha Lagace
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

However, since 2005, S Group has held the leadership position; in 2007, it had captured 41 percent market while Kesko's was 33.9 percent. Kesko Plc is publicly traded and pursues a model whereby retailer entrepreneurs use their personal funds to invest in View Details
Keywords: Sean Silverthorne
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

has quality variations, reducing consumption. Five independent growers formed a cooperative to provide quality control and a brand name—Ripe 'N Ready—that enabled retailers to differentiate their stores and producers to differentiate the... View Details
Keywords: Martha Lagace
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

department stores such practices are often tolerated. This leniency when moderately exhibited is widely seen as "good" practice, a small favor done to reward deserving employees, and as such qualifies as a moral gray zone.... View Details
Keywords: by Martha Lagace

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