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  • November 2019
  • Article

When and Why Defaults Influence Decisions: A Meta-analysis of Default Effects

By: Jon M. Jachimowicz, Shannon Duncan, Elke U. Weber and Eric J. Johnson
When people make decisions with a pre-selected choice option—a “default”—they are more likely to select that option. Because defaults are easy to implement, they constitute one of the most widely employed tools in the choice architecture toolbox. However, to decide... View Details
Keywords: Choice Architecture; Defaults; Default Effects; Decision Making; Behavior; Analysis
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Jachimowicz, Jon M., Shannon Duncan, Elke U. Weber, and Eric J. Johnson. "When and Why Defaults Influence Decisions: A Meta-analysis of Default Effects." Behavioural Public Policy 3, no. 2 (November 2019): 159–186.
  • March 2025
  • Case

Stagwell: AI and the Future of Marketing

By: Suraj Srinivasan and Radhika Kak
In early 2025, Mark Penn, Founder, CEO and Chairman of Stagwell, a global marketing company with a network of over 70+ agencies that served over 4000 blue-chip customers across 40 countries, was looking at ways that marketers should navigate the disruption emanating... View Details
Keywords: Advertising; Innovation Strategy; Change Management; AI and Machine Learning; Digital Transformation; Technology Adoption; Marketing Strategy; Service Delivery; Creativity; Business Model; Advertising Industry; Technology Industry
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Srinivasan, Suraj, and Radhika Kak. "Stagwell: AI and the Future of Marketing." Harvard Business School Case 125-089, March 2025.
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

going on. At the very least, our algorithm provides a simple tool to empower managers to do just that, then it can also help them eliminate or reduce that bias if they want to do so. Ascarza: At the end of the day, it is the firm that... View Details
Keywords: by Rachel Layne
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

started this journey? Do you feel differently about things (family, relationships, career) or have changed your reaction to certain situations (more/less triggered, sensitive, focused, caring)? The future What new tools do you wish to ADD... View Details
Keywords: by Julia Austin
  • 06 Sep 2011
  • Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

"The problem is not that the mouse is in the maze, but that the maze is in the mouse." What does that mean? A: What is often holding us back from achieving greater success is not real limitations, but that we have internalized environmental pressures, View Details
Keywords: by Carmen Nobel
  • 23 Oct 2012
  • First Look

First Look: October 23

competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but is illegal and View Details
Keywords: Sean Silverthorne
  • 2017
  • Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah
The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India
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Shah, Shashank. "Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study." Journal of Human Values 20, no. 2 (October 2014): 129–151.
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

displace—producer innovation in many parts of the economy. We argue that a transition from producer innovation to open single user and open collaborative innovation is desirable in terms of social welfare and so worthy of support by... View Details
Keywords: Martha Lagace
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

through algorithms. Algorithms can be debiased by altering their inputs, but doing so requires managers to think about their goals around diversity and fairness. For example, LinkedIn redesigned its recruitment search tool to ensure that... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

several measures of religious belief and practice, outperformed competitors located elsewhere. These firms make “greater social contributions, provide greater employee protection, and have higher entertainment expenses, more patents, and... View Details
Keywords: Re: James L. Heskett
  • 21 May 2013
  • First Look

First Look: May 21

methods and to make decisions on quantitative analysis. This book offers a variety of practical tools and examples to improve a manager's understanding of business analytics, and to enhance their thinking and decision processes.... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2015
  • First Look

September 15, 2015

decision support tool for Rue La La's daily use. We conduct a field experiment and find that sales do not decrease due to implementing tool recommended price increases for medium and high price point... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

research effort in which we carefully examined more than 200 well-established management practices as they were employed over a ten-year period by 160 companies. Our findings took us quite by surprise. Most of the management tools and... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

researchers recruited 104 participants to play the ultimatum game, a popular tool among experimental economists. In the traditional version of the game, one player (the allocator) receives a sum of money and proposes how to divvy it up... View Details
Keywords: by Carmen Nobel
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

Purchase this case:https://hbsp.harvard.edu/product/219030-PDF-ENG Harvard Business School Case 318-082 Sandra Brown Goes Digital (A): The Promise and Perils of Social Movements in a Healthcare Company As a middle manager at a... View Details
Keywords: Dina Gerdeman
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

skills, (2) broad perspective, (3) teaming skills, (4) expanded social network, and (5) boundary-spanning skills. We conclude with a discussion of the implications of our ideas for conducting future team research. Board of Directors'... View Details
Keywords: Martha Lagace
  • 10 Nov 2015
  • First Look

November 10, 2015

collaborating with academic economists and other quantitative social scientists to apply such rigorous methods to the study of public finance. These developments allow for more reliable measurements of the effects of different policy... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2018
  • Book

The New History of American Capitalism

questions with the tools generated by the innovation of past decades, including the relationship between money and power, commerce and politics, exchange and social status. Its effort is to find new ways of... View Details
Keywords: Manufacturing
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

the office when you are there.” CJ added, “The most unproductive days I’ve ever had have been in an office environment. The open plan offices are laughable Maybe we should just schedule one social day a week in the office and call it what... View Details
Keywords: by James Heskett
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

quality, such as requiring reviewers to create publicly available profiles, and identifying some as "elite reviewers" based on their number of reviews, so users can give them extra weight. Holding users accountable with social... View Details
Keywords: by Michael Blanding; Food & Beverage
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