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  • August 2024 (Revised February 2025)
  • Case

Novo Nordisk Foundation

By: Debora L. Spar and Julia M. Comeau
In 2024, Novo Nordisk A/S was one of the most profitable firms in the world, thanks largely to just two GLP-1-based drugs, Ozempic and Wegovy. Unusually, this incredibly profitable firm was controlled not by individual private shareholders, but by a non-profit... View Details
Keywords: Pharmaceutical Companies; Diabetes; Obesity; Foundation; Non-profit Management; Profit; Corporate Governance; Business or Company Management; Corporate Social Responsibility and Impact; Expansion; Philanthropy and Charitable Giving; Nonprofit Organizations; Pharmaceutical Industry; Denmark; Europe
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  • December 2012
  • Article

The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line

By: Francesca Gino and Bradely R. Staats
What's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing... View Details
Keywords: Outsourcing; Job Cuts and Outsourcing; Nonprofit Organizations; Partners and Partnerships; Development Economics; Social Entrepreneurship; Welfare; Cooperation; San Francisco
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  • February 2009 (Revised April 2011)
  • Case

Mistry Architects (A)

By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha
Describes an architecture firm founded and run by a husband and wife team, Sharukh and Renu Mistry, that emphasizes "green" building. The firm presents an unusual mix of projects-spanning the spectrum from larger corporate projects to small private homes. The mix also... View Details
Keywords: Family Business; Customer Focus and Relationships; Design; Housing; Corporate Social Responsibility and Impact; Business and Community Relations; Environmental Sustainability; Nonprofit Organizations; Conflict and Resolution
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  • 17 Oct 2023
  • HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

for consumer products, B2B deals are also taking off, including software-as-a-service (SaaS) contracts that allow client companies to avoid hefty upfront payments. For example, Microsoft has recently shifted gears to SaaS at both the View Details
Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology
  • Web

Technology & Operations Management - Faculty & Research

distribution and delivery of goods and services to customers. Recent Publications Note for the Rising Generation of Family Enterprises By: Christina R. Wing View Details
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

decisions these models help make. It's all about keeping a clear trail of what's happening behind the scenes. “Instead of building their tech stack from scratch, small companies can stay competitive by relying on third-party providers for... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Web

Great American Business Leaders of the 20th Century - Leadership

Kodak Company, 1972–1983 William S. Farish Standard Oil of New Jersey, 1937–1942 James A. Farrell United States Steel Corporation, 1911–1932 Marshall Field III Field Enterprises (Chicago Sun/Parade Publications), 1941–1956 Marshall Field... View Details
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • 05 Mar 2007
  • Research & Ideas

Risky Business? Protecting Foreign Investments

Venezuela could also strike reasonable deals. It may run the resulting state-owned enterprises somewhat less efficiently than foreign firms would, but as I discovered for one of the electric power plants in Indonesia, the country may be... View Details
Keywords: by Sean Silverthorne; Energy; Utilities
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a market capitalization of $5.1 billion. The company had 41,000 employees in 11 countries, but it was ill-prepared for the... View Details
Keywords: Martha Lagace
  • 2014
  • Other Unpublished Work

No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery

By: Nava Ashraf, Oriana Bandiera and Kelsey Jack
A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field... View Details
Keywords: Incentives; Non-monetary Rewards; Intrinsic Motivation; Mission and Purpose; Social Enterprise; Motivation and Incentives
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  • 26 Nov 2013
  • First Look

First Look: November 26

effectively, where they can be damaging, and where additional complementary mechanisms to spur innovation may be appropriate. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-036.pdf The Organization of View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • First Look

First Look: October 25

Abstract This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance tradeoffs involved in two approaches to knowledge sourcing in teams. One approach... View Details
Keywords: Sean Silverthorne
  • Web

General Management - Faculty & Research

more innovative subject areas in favor of incumbent vested interests. About the Unit The General Management Unit is concerned with the leadership and management of the enterprise as a whole. This concern... View Details
  • 05 Apr 2011
  • First Look

First Look: April 5

inception and, to date, has focused on a very distinct market segment: small- and medium-sized employers, Contractors who provide computer programming services, and U.S.-based... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2015
  • First Look

First Look: March 3

of the happiest countries in spite of a tumultuous history, low life expectancy, a dismal literacy rate, a small and undiversified economy, and low GDP per capita. Everyone, it... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

use loan-level data to study how the organizational structure of banks impacts small business lending. We find that decentralized banks—where branch managers have greater autonomy over lending decisions—give larger loans to View Details
Keywords: Sean Silverthorne
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

business customers than at end consumers. There are some that consumers are increasingly seeing, like Fair Trade coffee or "sustainably harvested" labels for seafood. In handmade rugs you can find a number of labeling schemes like Rugmark, but it's still quite a View Details
Keywords: by Martha Lagace
  • 09 Feb 2007
  • Working Paper Summaries

Do Corporate Social Responsibility Ratings Predict Corporate Social Performance?

Keywords: by Aaron K. Chatterji, David I. Levine & Michael W. Toffel
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

Association for Consumer Research The Functional Alibi By: Keinan, Anat, Ran Kivetz, and Oded Netzer Abstract—Spending money on hedonic luxuries often seems wasteful, irrational, and even immoral. We propose... View Details
Keywords: Sean Silverthorne