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  • Clubs

Infrastructure Club

Keywords: Manufacturing; Technology
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

that attract consumers to retailers’ websites. Companies typically have to balance the popularity of these policies in a competitive market with the high costs of managing returns, including shipping and... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail

    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • May 2000 (Revised November 2001)
    • Case

    Sothebys.com

    Sotheby's has taken 50% of its business by volume to the Internet. How do the economics change? How do logistics and customer support needs change? What leverage does the Internet provide this established bricks-and-mortar auction house? View Details
    Keywords: Organizational Change and Adaptation; Internet and the Web; Auctions
    Related
    • 24 Oct 2024
    • Research & Ideas

    Charting the US-China Trade War: What Does 'Made in Vietnam' Mean?

    say Ebehi Iyoha and Jaya Wen, assistant professors at Harvard Business School. By one broad measure of products, about 16 percent of US exports from Vietnam—or $15.5 billion—were estimated to be rerouted Chinese products in 2021. But that... View Details
    Keywords: by Ana Elena Azpúrua; Shipping; Shipping
    • 2013
    • Working Paper

    From Green Users to Green Voters

    By: Diego Comin and Johannes Rode
    We estimate the effect of the diffusion of photovoltaic (PV) systems on the fraction of votes obtained by the German Green Party. The logistic diffusion of PV systems offers a new identification strategy. We take first differences and instrument adoption rates (i.e.... View Details
    Keywords: Voting; Political Elections; Technology Adoption; Environmental Sustainability; Green Technology Industry; Public Administration Industry; Germany
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    • February 2014
    • Teaching Note

    A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives

    By: Boris Groysberg, Sarah L. Abbott and Robin Abrahams
    This teaching note is an accompaniment to the case, A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives. The case reviews the talent management issues being discussed at Maersk Group, a global conglomerate with large shipping and oil & gas... View Details
    Keywords: Retention; Human Capital; Human Resources; Organizational Change and Adaptation; Organizational Culture; Management Practices and Processes; Shipping Industry; Shipping Industry; Denmark
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    • 01 Apr 2001
    • News

    Beyond the Rim: New Paths to Success in Asia

    having the Research Center as a base has made a tremendous difference,” he observes. Executive Director Camille Tang Yeh (MBA 1980) (see Q&A from February 1999 Bulletin) and her staff, says McFarlan, “have helped our faculty make the best... View Details
    Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services
    • 23 Sep 2021
    • News

    How the Global Supply Chain Grinch Could Steal Christmas

    • September–October 2020
    • Article

    Global Supply Chains in a Post-Pandemic World: Companies Need to Make Their Networks More Resilient. Here's How.

    By: Willy C. Shih
    The COVID-19 pandemic exposed the vulnerabilities in the production strategies and supply chains of firms everywhere. Coupled with a rise in economic nationalism, manufacturers everywhere are going to be under pressure to rethink their sourcing and logistics... View Details
    Keywords: Resilience; Pandemic; Operations Management; Health Pandemics; Supply Chain; Supply Chain Management; Manufacturing Industry; United States; Asia; Europe
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    • October 2000 (Revised October 2000)
    • Case

    3PLex.com

    By: Myra M. Hart and Judith Marie Dror
    A start-up team is faced with the challenge of building a senior management team with relevant industry experience. The marriage of e-commerce and the transportation logistics industry creates unusual problems in blending "old economy" employees and employee practices... View Details
    Keywords: Management Teams; Executive Compensation; Employee Stock Ownership Plan; Organizational Culture; Corporate Entrepreneurship; Technology Adoption; Transportation Industry
    Related
    • May 2014
    • Article

    Observation Bias: The Impact of Demand Censoring on Newsvendor Level and Adjustment Behavior

    By: Nils Rudi and David Drake
    In an experimental newsvendor setting we investigate three phenomena: level behavior—the decision-maker's average ordering tendency; adjustment behavior—the tendency to adjust period-to-period order quantities; and observation bias—the tendency to... View Details
    Keywords: Prejudice and Bias; Behavior; Logistics; Decision Making
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    • November 1989 (Revised June 1993)
    • Case

    Managing Xerox's Multinational Development Center

    Describes a manager's role in developing a staff group responsible for enhancing the efficiency of Xerox's worldwide logistics and inventory management systems. Illustrates a range of management strategies for upward and lateral influence in a complex organizational... View Details
    Keywords: Multinational Firms and Management
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    • August 2012 (Revised July 2017)
    • Case

    Netflix: Valuing a New Business Model

    By: Francois Brochet, Suraj Srinivasan and Michael Norris
    In autumn 2011, Netflix was working to right the ship after publicly stumbling through a price hike and strategic shift and then retreat. The company was changing its business model to focus on streaming video service rather than the DVDs by mail that had brought the... View Details
    Keywords: Performance Measurement; Online Business; Asset Recognition; Accounting; Performance Evaluation; Online Technology; Motion Pictures and Video Industry; United States; Canada; Latin America; West Indies
    Related
    • Other Unpublished Work

    The Role of Inventory in Empowered Work Settings: Model and Empirical Analysis

    By: S. Datar, M. Alles and R. Sarkar
    Keywords: Logistics; Mathematical Methods
    Related
    • August 2019
    • Case

    Kazakhstan Railways: From the Middle of Nowhere to a Center of Trade?

    By: Willy Shih and Esel Çekin
    This case describes the evolution of Kazakhstan's rail connectivity strategy post-collapse of the Soviet Union and its now central role in China's Belt and Road Initiative. This meant shifting from a north-south orientation towards an east-west one, as well as the... View Details
    Keywords: Geopolitics; China’s Infrastructure Exports: The ‘Belt And Road’ Initiative; Logistics; Trade; Economic Growth; Geopolitical Units; Geography; Rail Transportation; Rail Industry; Transportation Industry; Central Asia; Kazakhstan; China
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    • 2006
    • Chapter

    History, Structure, and Practices: San Pedro Longshoremen in the Face of Change

    By: Kathleen L. McGinn
    Keywords: History; Practice; Organizational Structure; Change; Shipping Industry; Shipping Industry; Los Angeles
    Related
    • September 2020
    • Case

    Jan Swartz: Steering Princess Cruises Through the COVID-19 Crisis

    By: Boris Groysberg and Michael Norris
    In the summer of 2020, Jan Swartz, President of Princess Cruises, was persevering to lead her company back from the depths of the COVID-19 Pandemic. Diamond Princess, one of Princess Cruises’ 18 ships was the site of one of the earliest large outbreaks of COVID-19... View Details
    Keywords: COVID-19 Pandemic; COVID-19; Leading Change; Crisis Management; Ship Transportation; Health Pandemics; Human Resources; Business Strategy; Gender; Personal Development and Career; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Japan; United States
    Related
    • August 2008 (Revised November 2015)
    • Supplement

    Yataro Iwasaki: Founding Mitsubishi (B)

    By: Geoffrey G. Jones, Masako Egawa and Mayuka Yamazaki
    This brief (B) case documents the fate of Mitsubishi and the shipping company NYK after the death of Yataro Iwasaki in 1885. The case supplements case 808-158, “Yataro Iwaski: Founding Mitsubishi (A).” View Details
    Keywords: Entrepreneurship; Globalized Firms and Management; Business History; Leadership; Japan
    Related
    • February 1988 (Revised August 2000)
    • Background Note

    Note on the U.S. Freight Transportation Industry

    By: Janice H. Hammond and John E. P. Morrison
    Describes the major modes of domestic freight transportation (motor carrier, rail, air, water, and pipelines). Examines the characteristics of the transportation service that each mode provides and discusses changes in the industry that have resulted from recent... View Details
    Keywords: Change; Governing Rules, Regulations, and Reforms; Industry Structures; Logistics; Service Operations; Transportation; United States
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