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  • All HBS Web  (534)
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    • Research  (363)
  • Faculty Publications  (133)

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  • All HBS Web  (534)
    • News  (100)
    • Research  (363)
  • Faculty Publications  (133)
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  • 02 Jun 2010
  • First Look

First Look: June 2

of the Contract: How Contract Structure Shapes Inter-Firm Dispute Resolution Authors:Fabrice Lumineau and Deepak Malhotra Publication:Strategic Management Journal (in press) Abstract This paper investigates how View Details
Keywords: Martha Lagace
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

and Fundbox, which specialize in loans to small businesses, are also considering ways to support the sector. Renegotiate terms of contracts and debt. Owners should ask landlords for more time to pay their rent, for example. They should... View Details
Keywords: by Danielle Kost; Service; Service
  • 14 Jul 2009
  • First Look

First Look: July 14

of host countries' investment laws. Second, and perhaps most important, is the very rigid view of contracts that panels have tended to take, even when a host country acts as a result of an economic crisis. A third cause of backlash is... View Details
Keywords: Martha Lagace
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

costs for those wishing to engage in partnering. Thus, Cisco relies on contract manufacturers for most of the final assembly of its products and nearly all of its basic production, employing the Internet in managing relationships designed... View Details
Keywords: by James Heskett
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
Keywords: Sean Silverthorne
  • 19 May 2009
  • First Look

First Look: May 19, 2009

  Working PapersDon't Just Survive—Thrive: Leading Innovation in Good Times and Bad (revised) Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for... View Details
Keywords: Martha Lagace
  • 04 Jun 2013
  • First Look

First Look: June 4

the venture capitalist and the entrepreneur. Since the investor-VC contract is set before the VC finds any investments, we show that it is the entrepreneur who must compensate the venture capitalist for any extra risk in the project even... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2012
  • First Look

First Look: July 24

and bribe others in order to receive special services in the future. Indeed, in a pair of follow-up survey studies, we find evidence that the link between tipping and bribery can be partly accounted for by prospective orientation.  ... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2017
  • Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

not part of a passenger’s contract with United. (In a request for rulemaking, I recently asked the Department of Transportation to rule this and similar policies invalid and unenforceable.) But even if the policy was binding, it wouldn’t... View Details
Keywords: by Benjamin G. Edelman; Service; Service; Service; Service
  • 04 Mar 2009
  • Op-Ed

Credit is Not the Bogey

afford the payments—indeed, to buyers who have no "rainy day" savings. Underwriting must once again deserve the name. Micro-print contracts must be transparent and protect the consumer. Lenders must take responsibility not just... View Details
Keywords: by Nicolas P. Retsinas & Eric S. Belsky; Financial Services; Financial Services; Financial Services
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

orchestrates, manages, and coordinates its network of hundreds of global partners." It just isn't possible for one firm to master all these skills. MacCormack and his team (Theodore Forbath, Peter Brooks, and Patrick Kalaher, all of global View Details
Keywords: by Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

platforms, 2) gravity model analyses of global outsourcing contract flows and their determinants for digital labor markets, and 3) quantification of own- and cross-country elasticities for contract work by... View Details
Keywords: Re: Multiple Faculty
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production... View Details
Keywords: Martha Lagace
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

the most fertile area for business research in the next decade. By more deeply understanding human cognition, emotion, motivation, and behavior, managers could tailor products and services to unmet and previously unrecognized needs with... View Details
Keywords: by Sean Silverthorne
  • 26 Apr 2016
  • First Look

April 26

April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to View Details
Keywords: Sean Silverthorne
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

firm that provides capital advisory services to mid-sized, privately-held companies. Constantini cited his development of a company, Boston Financial, as one of his most rewarding projects. "I was able to do some creative, innovative... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 05 Jan 2010
  • First Look

First Look: January 5

TarontsiHarvard Business School Case 710-002 In March 2009, the government of Iraq decided to hold its first oil field auctions. The auctions were for service contracts on the country's southern oil fields;... View Details
Keywords: Martha Lagace
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency—the deliberate design of windows into and out of the organization's operations... View Details
Keywords: Dina Gerdeman
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

exclusive right of way, typically an elevated guideway, though track can also be installed at or below ground level. A vehicle leaves when passengers are ready, and service is nonstop from origin to destination, with no intermediate stops... View Details
Keywords: by Martha Lagace; Transportation
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

  Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger... View Details
Keywords: Carmen Nobel
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