Routine - Publications - Faculty & Research

Blog

Is AI Coming for Your Job?

WHERE HUMAN EXPERTISE IS INDISPENSABLE ..." The emergence of generative AI, such as ChatGPT, will soon be integrated into various tools employed by knowledge workers, automating numerous routine tasks like note-taking, document... View Details

27 Jun 2019
Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

Our daily lives are dictated by familiar routines that go something like this: Wake at 6 a.m., shower, go to work, prepare and eat dinner, tidy up the house, head to bed at 10 p.m. Then, set the alarm to repeat it all over again the next... View Details

Keywords: by Dina Gerdeman

02 Aug 2020
What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

seed the concept more broadly.” But Ana Frony reminded us to “never forget that even trainees must have some intuition and poetry to develop a hypotheses and design an experiment.” Nick C raised the question of just how far the practice of View Details

Keywords: by James Heskett; Technology

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

effects from someone else’s disruption, threats to future plans. It’s important that people feel that there is something positive they can do to be useful and regain some control over routines and skills. Renewing and reinforcing good... View Details

Keywords: by Dina Gerdeman

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

from virtual onboarding to managing anxiety and stress. Over the next few months, I will try to tackle them one by one in this space. COVID-19 has turned many companies into federations of remote workplaces, but without much guidance on how this new virtual reality can... View Details

Keywords: by Boris Groysberg

20 Apr 2023
News

On the Move: Anand Kini (MBA 1997)

initiatives. What’s your morning, pre-work routine? I have to start the day off with some kind of exercise—whether that’s going for a run or getting on the Peloton. It helps set my body and mind in the right place. I then use the train ride into work as an opportunity... View Details

Web

Considering Retirement - Alumni

realistically about what they require. What lifestyle do you want? As you reflect on your grander ambitions, don't neglect the routine life ahead of you. Imagine an ordinary day – what would that look like for you? Do you see yourself... View Details

Web

2022 Reunion Presentations - Alumni

be inspired by a new framework on how to maintain your vitality and create a pathway to live the life and leave the legacy you desire. The session will end with a 15-minute strengthening routine to help you do and enjoy the most. Slides... View Details

26 Mar 2018
Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

curve,” for example, made employees in the top 20 percent of performance eligible for raises and promotions, while those in the bottom 10 percent risked being demoted or fired. Industries such as investment banking, consulting, and academia View Details

Keywords: by Michael Blanding; Manufacturing

Web

Growing on the Job - Alumni

goals a recurring and routine process. And keep in mind that "your growth" is not a matter that's yours alone. Managers can not only help you assess your abilities, but find opportunities – through projects, assignments, and new roles –... View Details

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

the first phase of their employment, the hurdle was merely learning how to do the routine work for which they were responsible. Soon thereafter though, they learned how to immediately identify problems that occurred as they did their... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

an emphasis on safety—and therefore learning. They have consciously integrated learning practices into the everyday work routines of every individual on the platform with the idea that if you can't expose errors and learn from them, then... View Details

Keywords: by Mallory Stark

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

condition (like HIV) or providing routine service (like preventative women’s health care). The differences were especially stark in the case of women’s health care, with costs per visit averaging $4.98 at one clinic and $35.72 at another.... View Details

Keywords: by Carmen Nobel; Health

22 Jan 2016
Blog Post

Case Protagonists at HBS

protagonist’s wisdom. Yes, we can ask questions, but I thoroughly enjoy the first few minutes with them where they tell us how they “made it” - whether that be by 50% luck or 100% luck (as the story usually goes). They talk about their daily View Details

01 Jun 2008
News

You Only Thought You Were Republican

benefits of these cuts would go “to people at the bottom end of the economic ladder,” he assured voters. And yet, of course, CEOs — let alone hedge fund managers — now routinely pay a lower proportion of their income in federal tax than... View Details

Keywords: Andrew Tobias; national debt; Business Schools & Computer & Management Training; Educational Services; Government

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details

Keywords: by Michael Blanding; Health

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

process. Poor listening produces flawed analysis as well as personal friction. If participants routinely interrupt one another or pile on rebuttals before digesting the preceding comment, affective conflict is likely to materialize.... View Details

Keywords: by David A. Garvin & Michael A. Roberto

07 Feb 2019
Book

How Big Companies Can Outrun Disruption

combination of both. In my framework, there are four types of innovation. Routine innovation builds upon a company’s existing technological competencies and exploits the existing business model. Disruptive innovation, a concept made... View Details

Keywords: by Martha Lagace

25 Aug 2003
Research & Ideas

Why IT Does Matter

ability to rapidly and more deeply analyze huge databases. Understanding the potential and then deciding when the time is right to seize these transformative applications will be neither routine nor boring for the CEO or CIO. Grid... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

Web

National Markets - The Art of American Advertising

“Household routines involved making fewer things and purchasing more; consumption became a major part of the work of the household,” cultural historian Susan Strasser asserts. “Formerly customers , purchasing the objects of daily life... View Details

Publications