Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (438) Arrow Down
Filter Results: (438) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (951)
    • Faculty Publications  (438)

    Show Results For

    • All HBS Web  (951)
      • Faculty Publications  (438)

      Robert Steven KaplanRemove Robert Steven Kaplan →

      ← Page 14 of 438 Results →

      Are you looking for?

      →Search All HBS Web
      • March 1996 (Revised May 1996)
      • Case

      Natomas North America

      By: Kenneth A. Merchant and Robert S. Kaplan
      Keywords: North America
      Citation
      Find at Harvard
      Related
      Merchant, Kenneth A., and Robert S. Kaplan. "Natomas North America." Harvard Business School Case 196-129, March 1996. (Revised May 1996.)
      • February 1996
      • Case

      Chadwick, Inc.: The Balanced Scorecard (Abridged)

      By: Robert S. Kaplan
      The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
      Keywords: Balanced Scorecard; Research and Development; Product Launch; Commercialization; Consumer Behavior; Customer Focus and Relationships; Performance Evaluation; Pharmaceutical Industry
      Citation
      Educators
      Purchase
      Related
      Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard (Abridged)." Harvard Business School Case 196-124, February 1996.
      • February 1996 (Revised November 2003)
      • Case

      Indianapolis: Activity-Based Costing of City Services (A)

      By: Robert S. Kaplan
      A new administration in the City of Indianapolis is initially determined to privatize many municipal services. Before taking this action, however, the city managers want to know the current cost of performing these services with the municipal workers. Existing... View Details
      Keywords: Cost Management; Public Sector; Activity Based Costing and Management; Service Delivery; Privatization; City; Indianapolis
      Citation
      Educators
      Purchase
      Related
      Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (A)." Harvard Business School Case 196-115, February 1996. (Revised November 2003.)
      • February 1996 (Revised June 1996)
      • Supplement

      Indianapolis: Activity-Based Costing of City Services (B)

      By: Robert S. Kaplan
      Supplements the (A) case. View Details
      Keywords: City; Service Operations; Infrastructure; Service Industry; Indiana
      Citation
      Purchase
      Related
      Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (B)." Harvard Business School Supplement 196-117, February 1996. (Revised June 1996.)
      • January 1996 (Revised July 1996)
      • Case

      Rabobank Nederland

      By: Kenneth A. Merchant and Robert S. Kaplan
      Describes the account manager's role and the history of one credit application. The purpose is to evaluate various methods the bank uses to influence account managers' behaviors. Also describes some alternatives being considered to improve the information systems used... View Details
      Keywords: Financial Management; Managerial Roles; Accounting; Information Management; Banks and Banking; Power and Influence; Banking Industry; Netherlands
      Citation
      Find at Harvard
      Related
      Merchant, Kenneth A., and Robert S. Kaplan. "Rabobank Nederland." Harvard Business School Case 196-119, January 1996. (Revised July 1996.)
      • January–February 1996
      • Article

      Using the Balanced Scorecard as a Strategic Management System

      By: Robert S. Kaplan and David Norton
      Keywords: Balanced Scorecard; Strategy; Management; System
      Citation
      Find at Harvard
      Related
      Kaplan, Robert S., and David Norton. "Using the Balanced Scorecard as a Strategic Management System." Harvard Business Review 74, no. 1 (January–February 1996): 75–85. (Reprint #96107.)
      • November 1995
      • Background Note

      Depreciation, Price Level Adjustments, and the Cost of Capital: Technical Note

      By: Robert S. Kaplan
      Keywords: Cost; Capital; Finance
      Citation
      Find at Harvard
      Related
      Kaplan, Robert S. "Depreciation, Price Level Adjustments, and the Cost of Capital: Technical Note." Harvard Business School Background Note 196-111, November 1995.
      • Article

      New Roles for Management Accountants

      By: Robert S. Kaplan
      Keywords: Management; Accounting
      Citation
      Find at Harvard
      Related
      Kaplan, Robert S. "New Roles for Management Accountants." Cost Management 9, no. 3 (Fall 1995): 6–13.
      • May 1995 (Revised April 1998)
      • Case

      AT&T Paradyne

      By: Robert S. Kaplan
      A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details
      Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry
      Citation
      Educators
      Purchase
      Related
      Kaplan, Robert S. "AT&T Paradyne." Harvard Business School Case 195-165, May 1995. (Revised April 1998.)
      • April 1995 (Revised April 1995)
      • Case

      Pillsbury: Customer Driven Reengineering

      By: Robert S. Kaplan
      Pillsbury is transforming itself from an integrated producer of flour and bakery products to a value-added supplier of premium branded products. After initial successes applying activity-based costing to manufacturing operations, two senior executives decide to... View Details
      Keywords: Organizational Change and Adaptation; Production; Cost Management; Activity Based Costing and Management; Customer Value and Value Chain; Food and Beverage Industry
      Citation
      Educators
      Purchase
      Related
      Kaplan, Robert S. "Pillsbury: Customer Driven Reengineering." Harvard Business School Case 195-144, April 1995. (Revised April 1995.)
      • March 1995 (Revised April 1997)
      • Case

      Co-operative Bank, The

      By: Robert S. Kaplan and Srikant M. Datar
      A British bank with strong roots in the cooperative movement encounters declining profitability in an increasingly competitive and deregulated financial services industry. It attempts to grow by broadening its customer base and increasing the range of products and... View Details
      Keywords: Product; Competition; Expansion; Cost Management; Activity Based Costing and Management; Profit; Banking Industry; Financial Services Industry
      Citation
      Educators
      Purchase
      Related
      Kaplan, Robert S., and Srikant M. Datar. "Co-operative Bank, The." Harvard Business School Case 195-196, March 1995. (Revised April 1997.)
      • February 1995 (Revised June 1999)
      • Case

      Chemical Bank: Implementing the Balanced Scorecard

      By: Robert S. Kaplan and Norman Klein
      The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
      Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
      Citation
      Educators
      Purchase
      Related
      Kaplan, Robert S., and Norman Klein. "Chemical Bank: Implementing the Balanced Scorecard." Harvard Business School Case 195-210, February 1995. (Revised June 1999.)
      • December 1994
      • Background Note

      Cost System Analysis

      By: Robert S. Kaplan
      Describes six characteristics of cost systems: standard vs. actual costs; job-order vs. process costing; variable vs. full costs; disaggregate vs. aggregate cost accumulation; and specific vs. average rates for labor and overhead. A rewritten version of an earlier... View Details
      Keywords: Cost; Analysis; System
      Citation
      Educators
      Purchase
      Related
      Kaplan, Robert S. "Cost System Analysis." Harvard Business School Background Note 195-181, December 1994.
      • December 1994
      • Case

      Hewlett-Packard: Boeblingen Manufacturing Operation (BMO)

      By: Patricia Bost, Robin Cooper and Robert S. Kaplan
      Keywords: Cost Accounting
      Citation
      Find at Harvard
      Related
      Bost, Patricia, Robin Cooper, and Robert S. Kaplan. "Hewlett-Packard: Boeblingen Manufacturing Operation (BMO)." Harvard Business School Case 195-183, December 1994.
      • November 1994
      • Case

      Hewlett-Packard: French Manufacturing Operations

      By: Robin Cooper, Patricia Bost and Robert S. Kaplan
      Keywords: Activity Based Costing and Management; Cost Accounting; France
      Citation
      Find at Harvard
      Related
      Cooper, Robin, Patricia Bost, and Robert S. Kaplan. "Hewlett-Packard: French Manufacturing Operations." Harvard Business School Case 195-120, November 1994.
      • October 1994
      • Case

      Yamatake-Honeywell Company, Ltd.: Activity-Based Costing System

      By: Robin Cooper, Takeo Yoshikawa and Robert S. Kaplan
      Keywords: Activity Based Costing and Management
      Citation
      Find at Harvard
      Related
      Cooper, Robin, Takeo Yoshikawa, and Robert S. Kaplan. "Yamatake-Honeywell Company, Ltd.: Activity-Based Costing System." Harvard Business School Case 195-106, October 1994.
      • October 1994
      • Teaching Note

      Yamatake-Honeywell Company, Ltd.: Activity-Based Costing System TN

      By: Robin Cooper and Robert S. Kaplan
      Keywords: Cost Accounting
      Citation
      Related
      Cooper, Robin, and Robert S. Kaplan. "Yamatake-Honeywell Company, Ltd.: Activity-Based Costing System TN." Harvard Business School Teaching Note 195-107, October 1994.
      • October 1994
      • Case

      Nippon Kayaku

      By: Robin Cooper, Takeo Yoshikawa and Robert S. Kaplan
      Keywords: Pharmaceutical Industry; Japan
      Citation
      Find at Harvard
      Related
      Cooper, Robin, Takeo Yoshikawa, and Robert S. Kaplan. "Nippon Kayaku." Harvard Business School Case 195-068, October 1994.
      • 1994
      • Chapter

      Companies as Laboratories

      By: Robert S. Kaplan
      Keywords: Business Ventures
      Citation
      Related
      Kaplan, Robert S. "Companies as Laboratories." In The Relevance of a Decade: Essays to Mark the First Ten Years of the Harvard Business School Press, edited by Paula B. Duffy. Boston, MA: Harvard Business School Press, 1994.
      • September–October 1994
      • Article

      Devising a Balanced Scorecard Matched to Business Strategy

      By: Robert S. Kaplan
      Keywords: Strategy; Balanced Scorecard
      Citation
      Find at Harvard
      Related
      Kaplan, Robert S. "Devising a Balanced Scorecard Matched to Business Strategy." Planning Review (September–October 1994): 15–17, 19, 48.
      • ←
      • 14
      • 15
      • …
      • 21
      • 22
      • →

      Are you looking for?

      →Search All HBS Web
      ǁ
      Campus Map
      Harvard Business School
      Soldiers Field
      Boston, MA 02163
      →Map & Directions
      →More Contact Information
      • Make a Gift
      • Site Map
      • Jobs
      • Harvard University
      • Trademarks
      • Policies
      • Accessibility
      • Digital Accessibility
      Copyright © President & Fellows of Harvard College.