Publications

September 2009 (Revised February 2011)
Case

Eden McCallum: A Network-Based Consulting Firm (A)

By: Heidi K. Gardner and Robert G. Eccles

Eden McCallum pioneered the network-based ("virtual") consulting firm model in the U.K. Contracting freelance consultants on a per-project basis keeps overheads lean so that Eden McCallum's fees are a fraction of the big firms' rates. Their flexible, low-cost model has... View Details

Keywords: Business Model; Decision Choices and Conditions; Financial Crisis; Growth and Development Strategy; Expansion; Consulting Industry; United Kingdom

August 2009 (Revised November 2010)
Case

Managing Creativity at Shanghai Tang

By: Roy Y.J. Chua and Robert G. Eccles

Shanghai Tang is a luxury brand that focuses on Chinese-inspired fashion, accessories, and home decoration products. In fall 2008, amidst a growing global economic crisis, Raphael Ie Masne, executive chairman of Shanghai Tang, had to decide what to do with the recently... View Details

Keywords: Talent and Talent Management; Financial Crisis; Employee Relationship Management; Selection and Staffing; Creativity; Apparel and Accessories Industry

1993
Chapter

Framework for Design of the Emerging Global Organization Structure

By: Robert G. Eccles Jr. and Richard Nolan

Keywords: Globalized Firms and Management; Organizational Design; Organizational Structure; Framework

March 2010 (Revised February 2011)
Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport

Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry

1998
Other Unpublished Work

Pursuing Value: The Information Reporting Gap in the United Kingdom

By: Robert G. Eccles Jr. and Ian Coleman

Keywords: Capital Markets; Performance; Financial Reporting; United Kingdom

September 1994
Supplement

Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (B)

By: Nitin Nohria and Robert G. Eccles Jr.

Supplements the (A) case. View Details

September 2010 (Revised August 2011)
Background Note

A Chronology of Integrated Reporting

By: Robert G. Eccles and Michael P. Krzus

This technical note traces the development of integrated reporting through published materials, research, and the formation of various committees. Readers will gain an understanding of how the topics of nonfinancial information, sustainable development, corporate... View Details

Keywords: Integrated Corporate Reporting; Corporate Disclosure; Product Development; Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues

November 2008
Case

Eden McCallum

By: Heidi K. Gardner and Robert G. Eccles

This case illustrates the leadership and management challenges of starting a new firm based on a new business model and how success creates pressures that challenge the work/life balance which was one of the original goals of its two founders. The case also raises... View Details

Keywords: Business Model; Business Startups; Entrepreneurship; Leadership; Work-Life Balance

February 2008
Exercise

Gerson Lehrman Group

By: Robert G. Eccles Jr. and David Lane

Gerson Lehrman Group (GLG) brought together decision makers in search of hard-to-find answers with specialized experts in nearly every imaginable field. Over time, GLG developed software to help minimize potential conflicts of interest among and between experts and... View Details

Keywords: Experience and Expertise; Customer Focus and Relationships; Governance Compliance; Conflict of Interests; Competitive Advantage; Software; Consulting Industry

Find at Harvard

1998
Other Unpublished Work

Information Needs of Analysts and Investors in the French Capital Markets

By: Robert G. Eccles Jr. and Patrick Frotiee

Keywords: Capital Markets; Information; France

spring 2007
Article

The Metaverse as a Business Platform

By: Robert G. Eccles Jr. and Jonathan Reichental

Keywords: Business Ventures

31 Aug 2010
First Look

First Look: August 31

Struggles and Standard Chartered Bank: Managing Global Key Accounts Robert G. Eccles and Kerry HermanHarvard Business School Case 411-011 Daren Kemp, a partner at leadership... View Details

Keywords: Sean Silverthorne

1988
Book

Doing Deals: Investment Banks at Work

By: Robert G. Eccles and Dwight B. Crane

Keywords: Negotiation Deal; Investment Banking

Find at Harvard

November 2011
Teaching Note

InterfaceRAISE: Sustainability Consulting (TN)

By: Robert G. Eccles and Michael W. Toffel

Keywords: Consulting Industry

October 2011 (Revised June 2013)
Case

Novo Nordisk: A Commitment to Sustainability

By: Robert G. Eccles and Michael P. Krzus

The case describes the early commitment of a European pharmaceutical company, Novo Nordisk, to integrated reporting. Novo Nordisk is one of the pioneers of integrated reporting and it emerged out of its commitment to a "Triple Bottom Line approach to managing the... View Details

Keywords: Strategic Planning; Business Ventures; Business or Company Management; Integrated Corporate Reporting; Business Strategy; Pharmaceutical Industry