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Show Results For
- All HBS Web
(1,205)
- People (4)
- News (267)
- Research (681)
- Events (1)
- Multimedia (1)
- Faculty Publications (121)
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- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
compensation to performance, as they often fail to rein in pay when performance suffers. · Expectations placed on board members have increased. Most notably, Sarbanes-Oxley and the new listing requirements of the public exchanges have... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
150 other companies in signing a Human Rights Campaign letter opposing the legislation. He decided to make no public statements to support or reject the governor’s expected signature of the bill—that is, until Disney’s annual meeting with... View Details
Keywords: by James Heskett
- 26 Mar 2020
- Research & Ideas
7 Leadership Principles for Managing in the Time of Coronavirus
Collaboration. You are not going to know all the answers; no one expects you to. This is a time for you to call on the resources, the capabilities of all of your employees, all of your team members, and bring them together in taskforces,... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
pandemic is likely to change how companies do business. Here’s what they said: Michael Beer: Organizations will develop trust-based cultures with employees The coronavirus challenge demands an organization-wide, honest conversation that enables truth to speak to... View Details
Keywords: by Dina Gerdeman
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
another's, or peer pressure to work on behalf of the larger group. All of those forms of incentive influence individual decisions, which are driven by expectations of future outcomes. “We make choices in anticipation of what the... View Details
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
it is saying that if someone sends work correspondence before and after certain timeframes it’s fine not to receive a response until business hours or maintaining consistent expectations for punctuality and... View Details
Keywords: by Tsedal Neeley
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
responsiveness seems to have an even bigger impact on profitability,” Gupta says. Don’t change customers, change algorithms Applying both factors to data from a European television service company, for example, the researchers were able... View Details
- 24 Jan 2011
- HBS Case
Terror at the Taj
his father, a military man, telling him that his job is like being the captain of a ship. "I think that's the way everyone else felt, too," says Kang. "A sense of loyalty to the hotel, a sense of responsibility to the... View Details
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
invoked imagery of Noah's Ark, one of the most famous containers of all time that withstood a major catastrophe. Q: How do you see the future of marketing? Is marketing becoming more or less responsive to consumer needs and desires? A:... View Details
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
Avery details these methods in her working paper Saving Face by Making Meaning: Consumers' Self-Serving Response to Brand Extensions. Method #1—The "Not Us" Strategy: Derogating the legitimacy of the brand extension's users. In... View Details
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
announced recently they would increase efforts to recruit persons of color, in part a response to the Black Lives Matter movement. Some of the same organizations made similar announcements in the past—yet the numbers of persons with... View Details
Keywords: by James Heskett
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
those intentions. People establish relationships with institutions they trust ." Gerald Nanninga, in observing that we overdo caution, asked, "How can you expect people to implement the strategy if they don't know what it... View Details
Keywords: by James Heskett
- 25 Apr 2007
- Research & Ideas
Feeling Stuck? Getting Past Impasse
have the answer in their back pocket: "This is what I need to accomplish, this is where I'll be, I expect things to go in this direction, and these are the goals I'm driving toward." Well, that certainty can change radically on... View Details
Keywords: by Martha Lagace
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
code can be useful for other programming tasks in the future," and so on. In open source, a programmer is his or her own boss and can take full responsibility for the success or failure of a task. Programmers in typical commercial... View Details
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
interested in playing can join the simulation. New HSX traders receive "Hollywood dollars" and can increase the value of their portfolio by, among other things, strategically trading "MovieStocks." The prices of those MovieStocks reflect View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
disappointing, ending in either a brutal fight or incumbent co-option How Asymmetries Propel Disruptive Entrants Asymmetries allow disruptive attackers to enter a market, grow without incumbent interference, and mitigate the incumbent's View Details
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
employee theft. A cost-benefit analysis proved that what companies saved in cash and inventory loss covered about 39 percent of the costs associated with wage increases. (So if a company increases wages by $1, it can expect to lose almost... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
the writing of popular film scripts like The Matrix or Star Wars. Character behaviors, actions, and motivations hook the interest of readers at all levels, regardless of their professional experience with IT, while the plot sets up a series of View Details
Keywords: by Martha Lagace
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
not just to the company, but also to people around the globe. At the same time, managers at other global brands were similarly considering their brands’ response to the COVID-19 crisis. Nike chose to twist its consumers’ athletic... View Details
Keywords: by Jill Avery and Richard Edelman
- 31 Jan 2018
- Research & Ideas
American Idle: Workers Spend Too Much Time Waiting for Something to Do
“they really dragged their feet as they got closer to the end of the task.” Brodsky and Amabile dubbed that phenomenon the “deadtime effect,” in contrast to the oft-observed “deadline effect” that sees workers’ productivity increase in View Details
Keywords: by Michael Blanding