Resistance - Publications - Faculty & Research

Research Summary

Current working papers

Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details

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U.S. Competitiveness

five years of U.S. Competiveness Project research Re: Nitin Nohria 22 Sep 2016 YAHOO! FINANCE External There’s one piece of tax reform that would have a real impact with little resistance Re: Mihir Desai #USComp More Tweets In the News 06... View Details

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

the expense of others. Another reason is the human tendency to resist any policy change that leads to harm as well as benefit. These are complex issues. Politicians and activists have been trying to solve some of them for decades; but... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

18 Oct 2023
News

Spreading the Words

Shafiq Khan (MBA 1982) loves to solve problems. It’s what attracted him to the case study method at HBS and, after graduation, to consulting at Booz, Allen & Hamilton. Then, at United Airlines, Khan encountered another challenge: The company was spending one-sixth of... View Details

Keywords: April White

12 Jun 2014
Working Paper Summaries

The Triumph of the Humble Chief Risk Officer

Keywords: by Anette Mikes

Benjamin (Ben) Creo

Benjamin Creo co-teaches the Innovating in Health Care course alongside its founder, Prof. Regina E. Herzlinger. While many courses in healthcare innovation focus on where to innovate, this course focuses on how to innovate. Its four modules discuss how to evaluate... View Details

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

one manager said. “I hate the feeling of not doing anything that I don’t think is productive.” And some resisted reflecting, saying it was easier to focus on the here-and-now, rather than look down the road where they might be forced to... View Details

Keywords: by Dina Gerdeman

Web

Symposium - Race, Gender & Equity

Race, Gender & Equity at Work Symposium Race, Gender & Equity at Work Symposium 2023 Symposium 4-5 May 2023 Tools for Humanity: Rage and Love as Acts of Resistance and Renewal We have proudly hosted our annual research symposium under the... View Details

9 May 2011 - 11 May 2011
Conference Presentation

How Firms Respond to Mandatory Information Disclosure

By: Anil Doshi, Michael Toffel and Glen W. S. Dowell

When new institutional pressures arise, which organizations are particularly likely to resist or acquiesce? When subjected to new information disclosure mandates, an increasingly popular form of market-based government regulation, which types of organizations are... View Details

Keywords: Corporate Disclosure; Governing Rules, Regulations, and Reforms; Environmental Regulation; Corporate Social Responsibility and Impact; Organizational Change and Adaptation

Citation

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September 2014 (Revised February 2017)
Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details

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Educators

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2023 Reunion Presentations - Alumni

taking place: How Can Leaders Address Diversity Backlash? With any great change, resistance is sure to follow. Join us for a discussion on what we can do as leaders to eradicate gender, race, and other forms of inequity, despite what... View Details

01 Feb 2001
News

What Makes a Good Leader

She points out that "people often resist change for reasons that make good sense to them, even if those reasons don't correspond to organizational goals. So it is crucial to recognize, reward, and celebrate accomplishments." THE ROLE OF... View Details

Keywords: Management

17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

forthcoming book Step Back: How to Bring the Art of Reflection into Your Busy Life. 2. They embrace new thinking "They resist distilling their work into just one thing! Excellent leaders see nuances, contradictions, possibilities for... View Details

Keywords: by Danielle Kost

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

It's going to lead someone who's doing what they shouldn't do to do even more; it's going to tip off the adversary. I guess another criterion is if you're finding yourself in situations where you seem to be meeting resistance and running... View Details

Keywords: by Martha Lagace

27 Jun 2016
Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

employees may balk at changes. For example, they may resist the introduction of new processes fearing that increased productivity will lead to fewer jobs, causing layoffs. Management changes can be equally threatening to bosses, Sadun... View Details

Keywords: by Michael Blanding

21 Mar 2019
HBS Case

The Ferrari Way

comfortable car on the market, but the best combination of the two...” When Thomke, who teaches and writes about the management of innovation, received an email from Ferrari out of the blue asking if he wanted to study the company, he couldn’t View Details

Keywords: by Michael Blanding; Auto

16 Feb 2023
HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details

Keywords: by Lane Lambert; Financial Services

27 Sep 2013
Working Paper Summaries

The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

Keywords: by Claire Senot, Aravind Chandrasekaran, Peter T. Ward & Anita L. Tucker; Health

Web

Curriculum - Business & Environment

work, and in society. It is meant for those who want to make things happen, despite the obstacles that might stand in your way. This course is also intended to prepare you to use power responsibly, resist its corruptive perils, and... View Details

Publications