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  • All HBS Web  (2,570)
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    • News  (561)
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  • All HBS Web  (2,570)
    • People  (1)
    • News  (561)
    • Research  (1,666)
    • Events  (7)
    • Multimedia  (4)
  • Faculty Publications  (397)
← Page 14 of 2,570 Results →
  • 25 Jun 2012
  • News

Complexity Kills: Keeping Customer Service Simple

  • 07 Nov 2023
  • Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

write. You Might Also Like: Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Bias Creeps into AI, Managers Can Stop It by Asking the Right View Details
Keywords: by Scott Van Voorhis
  • 2021
  • Chapter

Digital Infrastructure

By: Shane Greenstein
What determines the supply of innovative digital infrastructure and how does variance in supply shape the performance of digital services? The essay reviews research into the economic impact of deployment, innovation, and adoption of digital infrastructure. It... View Details
Keywords: Information Technology; Infrastructure; Economics; Policy; Research; Analysis; United States
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Greenstein, Shane. "Digital Infrastructure." In Economic Analysis and Infrastructure Investment, edited by Edward L. Glaeser and James Poterba. National Bureau of Economic Research, and University of Chicago Press, 2021.
  • 21 Oct 2015
  • Research & Ideas

How to Predict if a New Business Idea is Any Good

Operations Management unit at Harvard Business School. “They didn’t know it would turn out to be a multibillion dollar industry.” “By definition, when an investor makes an investment, it changes the probability of success” In a new working paper, Shu asks the... View Details
Keywords: by Michael Blanding; Accommodations; Financial Services
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

that "Where I believe we need more than ever to be strident and more fixed is in our intolerance of unacceptable behavior by our leaders." Both commitment and adaptability have their place. Jeffrey Cufaude reminded us that Jim Collins and Jerry Porras, as a... View Details
Keywords: by Jim Heskett
  • 2008
  • Working Paper

How Can Decision Making Be Improved?

By: Katherine L. Milkman, Dolly Chugh and Max H. Bazerman
The optimal moment to address the question of how to improve human decision making has arrived. Thanks to fifty years of research by judgment and decision making scholars, psychologists have developed a detailed picture of the ways in which human judgment is bounded.... View Details
Keywords: Decision Making; Judgments; Performance Improvement; Research; Strategy
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Milkman, Katherine L., Dolly Chugh, and Max H. Bazerman. "How Can Decision Making Be Improved?" Harvard Business School Working Paper, No. 08-102, June 2008. (Revised July 2008.)
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Knowing when to use artificial intelligence and when to rely on the human mind is a shifting fine line, one delineated by new research that shows considerable benefit and speed from generative AI—if it’s applied to the right tasks. What... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • July 2009
  • Article

How Can Decision Making Be Improved?

By: Katherine L. Milkman, Dolly Chugh and Max H. Bazerman
The optimal moment to address the question of how to improve human decision making has arrived. Thanks to fifty years of research by judgment and decision making scholars, psychologists have developed a detailed picture of the ways in which human judgment is bounded.... View Details
Keywords: Decision Making; Performance Improvement; Research; Strategy; Judgments
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Milkman, Katherine L., Dolly Chugh, and Max H. Bazerman. "How Can Decision Making Be Improved?" Perspectives on Psychological Science 4, no. 4 (July 2009): 379–383.
  • 13 May 2011
  • News

Something for the weekend

  • 09 May 2024
  • Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

strongly influenced by colleagues at their own institutions who pursued questions “intellectually distant” from their own. On average, an individual researcher is 63 percent more likely to be highly... View Details
Keywords: by Ben Rand

    Asim I. Khwaja

    Asim Ijaz Khwaja is the Director of the Center for International Development and the Sumitomo-Foundation for Advanced Studies on International Development Professor of International Finance and Development at the Harvard Kennedy School, and co-founder of the View Details

    • Research Summary

    Competing business models

    By: Ramon Casadesus-Masanell
    Building on the literatures on competitive positioning and the theory of industrial organization, my work seeks to tackle previously unaddressed questions by studying situations where firms compete in dissimilar ways. Some examples of these questions include:View Details
    • 2013
    • Book

    Happy Money: The Science of Happier Spending

    By: Elizabeth Dunn and Michael Norton
    If you think money can't buy happiness, you're not spending it right. Two rising stars in behavioral science explain how money can buy happiness—if you follow five core principles of smarter spending. Happy Money offers a tour of new research on the science of... View Details
    Keywords: Happiness; Spending; Personal Finance
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    Dunn, Elizabeth, and Michael Norton. Happy Money: The Science of Happier Spending. New York: Simon & Schuster, 2013.
    • 02 Mar 2016
    • News

    Why Donald Trump Might be the Most Dangerous Presidential Candidate in History

    • 14 Nov 2023
    • Research & Ideas

    The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

    individual employee relationships at 7,715 public US companies representing 19 industries. The researchers found that companies whose real-world employee connections put them at the center of their professional communities performed... View Details
    Keywords: by Ben Rand
    • 04 Feb 2019
    • News

    Betting on Books: Can the Indie Bookstore Revival Last?

    • 31 Oct 2018
    • News

    SnapFact: How the Goldilocks concept applies to creativity

      A Lesson from Google: Can AI Bias be Monitored Internally?

      Dr. Timnit Gebru was the co-lead of Google’s Ethical AI research team – until she raised concerns about bias in the company’s large language models and was forced out in 2020.

      Her departure sent shockwaves through the AI and tech community and raised... View Details

      • April 2012
      • Article

      How Many Direct Reports?

      By: Gary L. Neilson and Julie Wulf
      If senior executives are feeling ever more pressed for time, why would they add more to their plates? It might sound counterintuitive, but research by Booz & Company's Gary L. Neilson and me shows that over the past 20 years the CEO's average span of control, measured... View Details
      Keywords: Leadership; Governance Controls; Managerial Roles; Adaptation; Personal Development and Career; Cooperation; Management Teams
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      Neilson, Gary L., and Julie Wulf. "How Many Direct Reports?" Harvard Business Review 90, no. 4 (April 2012).
      • March 2019 (Revised June 2021)
      • Case

      HelloSelf: Foundation

      By: John R. Wells and Benjamin Weinstock
      On January 6, 2019, HelloSelf, a London-based “BrainTech” company, founded a year earlier by Charles Wells, soft launched. The proposition was simply to help its members “Be your Best Self.” The company provided its registered members with access to a clinical... View Details
      Keywords: Startup; Start-up; Startup Management; Startup Marketing; Startups; Start-ups; BrainTech; Marketing Research; Strategic Decision Making; Strategy Development; Strategy Dynamics; Neuroscience; Cognition; Cognitive Psychology; Health & Wellness; Health Care; Health Care Reform; Health Care Outcomes; Self-awareness; Mental Health; Wellbeing; Wellness; Funding; Equity Financing; Raising Capital; Synergies; Team Building; National Health Insurance; Artificial Intelligence; MVP; Business Startups; Health; Health Care and Treatment; Management; Well-being; Marketing Channels; Decision Making; Strategy; Technology; United Kingdom; London
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      Wells, John R., and Benjamin Weinstock. "HelloSelf: Foundation." Harvard Business School Case 719-492, March 2019. (Revised June 2021.)
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