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Show Results For
- All HBS Web
(1,252)
- People (2)
- News (394)
- Research (451)
- Events (4)
- Multimedia (3)
- Faculty Publications (85)
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- 07 May 2013
- First Look
First Look: May 7
departure of the board chairperson or departure of the independent director herself. The endgame effect is particularly strong, seeing 27% of the dissent issued at board "endgames," which represents only 4% of independent... View Details
Keywords: Carmen Nobel
- 08 Apr 2008
- First Look
First Look: April 8, 2008
Society to Create Competitive Advantage Harvard Business School Case 307-076 Focuses on the experience of China's largest shirt manufacturer in managing various aspects of government relations in China. Identifies a wide variety of social... View Details
Keywords: Martha Lagace
- 11 Jul 2006
- First Look
First Look: July 11, 2006
and, eventually, through its decision to execute a management buyout to exit the public market. Explored at the corporate level is the tension between Edison's effort to generate profits and achieve excellent educational outcomes. Brief descriptions are provided of the... View Details
Keywords: Sean Silverthorne
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant... View Details
Keywords: by Carmen Nobel
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
deficiency, and one even argued that "mystery shoppers should not and cannot tell our managers how our stores should be run." Mindsets changed after the mystery shopping experience, as it proved much more powerful than confronting data on a spreadsheet. The... View Details
Keywords: by Martha Lagace
- 18 Dec 2007
- First Look
First Look: December 18, 2007
affects emotions. Finally, work in economics on the design of monetary policy makes several assumptions (e.g., a representative agent, a summary measure of emotions akin to utility exists and that individuals only care about income and... View Details
Keywords: Martha Lagace
- 24 Apr 2012
- First Look
First Look: April 24
to large exogenous sources of non-systematic income risk? We use a series of randomized field experiments in rural India to test the importance of price and non-price factors in the adoption of an innovative rainfall insurance product.... View Details
Keywords: Carmen Nobel
- 01 Nov 2016
- First Look
First Look - November 1, 2016
conversely, the flaunting of a busy life and a dearth of leisure time. In addition, people’s relative interest in buying luxury experiences versus luxury products is increasing. Technology has introduced new business models, such as... View Details
Keywords: Sean Silverthorne
- 16 Sep 2008
- First Look
First Look: September 16, 2008
Reporting Standards (IFRS) in Europe. European IFRS adoption represented a major milestone towards financial reporting convergence yet spurred controversy reaching the highest levels of government. We find a more positive reaction for... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
there is room available for merchants to experiment with different value combinations. "Contingent free shipping magnifies the effectiveness of a promotion" To help online sellers understand the complex relationship between... View Details
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
potentially at a moment of inflection." Turbulent economic and social conditions look like they could become even rougher, she said. One response by many companies would be to "pull up the drawbridge" and focus solely on core business issues, but "you View Details
Keywords: by Dina Gerdeman
- 08 Nov 2011
- First Look
First Look: Nov. 8
Warmth and competence represent the central dimensions of group stereotypes, the majority of which are ambivalent-characterizing groups as warm but incompetent (e.g., older people, working mothers) or competent but cold (e.g., model... View Details
Keywords: Sean Silverthorne
- 22 Aug 2006
- First Look
First Look: August 22, 2006
capital investing has reached an all-time high. Although their background skills and experiences fall outside venture capital, they have identified a large investor and a number of smaller investors to back their small fund. They believe... View Details
Keywords: Martha Lagace
- 08 Aug 2006
- First Look
First Look: August 8, 2006
case. This paper, in contrast, reports an experiment designed to meaningfully pose the question: "How good an approximation does a theory provide on average?" Even in the simplest class of two-person constant sum games there is... View Details
Keywords: Sean Silverthorne
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
responsibility didn’t know more and act sooner. As someone with experience on more than a dozen for-profit boards, I understand why directors find it so difficult to acquire enough knowledge and information to carry out their duties to... View Details
Keywords: by James Heskett
- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
overwhelming amount of people. And Germany does not know who these people are.” Tinashe Madakadze was, in general, enthusiastic about the idea of increased immigration for the US. In fact, the immigration experience in the US could even... View Details
Keywords: by James Heskett
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
awareness of cybersecurity issues. Combined with the ability to block ads, the growing costs of acquiring customers online, the experience of “Zoombombing,” and controls on consumer data by EU regulators and others, it’s unclear how much... View Details
Keywords: by Frank V. Cespedes
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
Hare said, “Should we do better in investing in people? They’re an asset of course we should!” Guy Higgins and Lewisman agreed, with conditions: “ (as with the GI Bill) make the offer to men and women who have some life experience and... View Details
- 26 Jan 2010
- First Look
First Look: Jan. 26
Public School Districts Author:Stacey Childress Abstract This working paper offers concrete examples of improved productivity and efficiencies at the district level, drawing from the author's experience working with districts and... View Details
Keywords: Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details