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  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

HBS working paper "Disrupted Routines: Effects of Team Learning on New Technology Adaptation" delves into the disruptive nature of MICS technology on the dynamic of the surgical team in an arena that has a notoriously rigid... View Details
Keywords: by Hilah Geer
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

becomes clear only a few decades later, in the lead up to the second World War.” World War II (1939-1945): Strategies must reflect their unique circumstances The Treaty of Versailles left Germany spoiling for revenge, and it also left its... View Details
Keywords: by Lane Lambert
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

later? At least in some cases, the answer is yes, according to Harvard Business School researchers who tested the effects of highlighting a product’s trade-offs with almost 400,000 customers of Australia’s largest bank. MoonSoo Choi Most... View Details
Keywords: by Danielle Kost
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

and coordinate distributed work. To reflect this emphasis, firms must change their recruitment, development, evaluation, and reward systems. Process: Effective collaboration requires that firms rethink their... View Details
Keywords: by Sean Silverthorne
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Professor of Business Administration. Tip: Use COVID-19 as a time to reflect Make time for introspection. The coronavirus represents a historic inflection point that is likely to forever change us, as did the assassination of President... View Details
Keywords: by Sean Silverthorne
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

firm specializing in improvisational collaboration and communication in high-performance teams. In their case, "Miles Davis: Kind of Blue", they reflect on the beauty of the music as well as the unusual story behind its... View Details
Keywords: by Martha Lagace; Music
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

somehow you can achieve better results. This is a hard race to win. So many managers confuse operational effectiveness with strategy. Another common mistake is confusing marketing with strategy. It's natural for strategy to arise from a... View Details
Keywords: by Joan Magretta
  • 14 Apr 2015
  • First Look

First Look: April 14

managers responsible for stewarding brands. Publisher's link: http://www.routledge.com/books/details/9781138786837/ April 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Corporate and Integrated Reporting: A... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

they expect. But when you get exactly what you expect at a restaurant, you won’t remember a week later that you were at that restaurant.” In contrast, exceptionally great experiences stand out, create memories for years, increase loyalty, and lead to a massive... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

corporate objectives to your employees ." The perverse effects of pay for performance were also targeted. Sylvia Lee pointed out that "we want knowledge sharing but reward knowledge hoarding." In commenting on executive... View Details
Keywords: by Jim Heskett
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

regulation has aimed to increase competition among raters ever since the Enron debacle. "As researchers we feared that increased competition may have detrimental effects in this setting." In our e-mail Q&A, Becker discusses... View Details
Keywords: by Martha Lagace; Financial Services
  • 06 Mar 2012
  • First Look

First Look: March 6

Racial Asymmetries, and Team Learning Environment: Effects on Performance Authors:Robin J. Ely, Irene Padavic, and David A. Thomas Publication:Organization Studies (forthcoming) Abstract This paper argues that learning in cross-race... View Details
Keywords: Sean Silverthorne
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

of the company from Harvard Business School professors Marco Iansiti and Alan MacCormack. Their take: Microsoft wins through effective management of its intellectual property and an ability to spot and react to important trends before... View Details
Keywords: by Sean Silverthorne
  • 10 Dec 2014
  • Research & Ideas

Minimum Wage Debate Is Really About Social Values

people are sympathetic to the logic behind progressive taxes and, simultaneously, the logic behind flatter taxes. The policies we see, whether tax rates or the minimum wage, reflect the public's efforts to find the right balance between... View Details
Keywords: by April White; Retail; Manufacturing
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

foundations of strategic costing systems. The breakthrough came by combining an idea I had while writing Cost & Effect with an innovation developed by Steve Anderson, an HBS MBA, who was a student in my second-year elective, Cost... View Details
Keywords: by Sarah Jane Gilbert
  • 09 Jun 2009
  • First Look

First Look: June 9

has a positive effect on current hours. As we show, the model also has reasonable implications for stock prices. We estimate our model for data post-1984 and show that the innovations shock accounts for nearly a third of the variation in... View Details
Keywords: Martha Lagace
  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (B)." Harvard Business School Supplement 422-046, March 2022.
  • 29 Jul 2022
  • Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

flexibility they need to work and be caregivers. Indeed, Healy and colleagues find that between 35 and 55 percent of the gender wage gap for executives reflects differences in the types of jobs that women choose versus men with the same... View Details
Keywords: by Kristen Senz
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

  Working PapersParallel Search, Incentives and Problem Type: Revisiting the Competition and Innovation Link Authors:Kevin J. Boudreau, Nicola Lacetera, and Karim R. Lakhani Abstract This paper presents econometric evidence of two independent View Details
Keywords: Martha Lagace
  • 15 Apr 2014
  • First Look

First Look: April 15

Moreover, we discuss, through a series of case studies, what constitutes an effective integrated report (Coca-Cola Hellenic Bottling Company) and the role of regulation in integrated reporting (Anglo-American). Download working paper:... View Details
Keywords: Sean Silverthorne
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