Rankings - Publications - Faculty & Research

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

iPhoto Companies continually test ways to incent employees to perform more effectively, often turning to worker-motivation tools such as bonuses, “up or out” employee ranking tournaments, and employee of the month rewards. Behavioral... View Details

Keywords: by Sean Silverthorne

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

consultant, specializing in growth strategy and operational efficiency. Gibson and Wilson both served as officers in the US Army culminating at the ranks of colonel and captain, respectively. You Might Also Like: Let’s Move Forward from... View Details

Keywords: by Hise Gibson and MaShon Wilson

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate... View Details

Keywords: by Michael Blanding; Technology

13 May 2024
Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

for the platform to better monetize their relationship with the users,” explains Farronato. Giving less-well-known sellers a boost Improving search functionality also boosts visibility for less popular products and sellers, particularly those that don’t View Details

Keywords: by Rachel Layne; Information Technology; Technology; Consumer Products; Retail

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

150 MBA students about the listening skills of their classmates. After ranking themselves on a personality scale, students were asked to answer four questions, including: “If you were having a conversation with [classmate], to what extent... View Details

Keywords: by Pamela Reynolds

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

advice to restaurant owners, staff, investors, and patrons that we offer below. How did it deteriorate so quickly? Restaurants are universally labor intensive—by any productivity metric they rank among the least productive industries.... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

assignments that help them learn new skills. With more opportunities to shine, they rise through the ranks faster, preserving the status quo. "Those deemed stars are given the benefit of the doubt, even when they make mistakes."... View Details

Keywords: by Dina Gerdeman

15 Oct 2020
Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

Biochemists earn about the same wage in the Bay Area as in Indianapolis on average. Meanwhile, the ranking of big urban hubs by IT salaries shifts from year to year, although not much at the top. San Francisco is the highest or second... View Details

Keywords: by Rachel Layne; Information Technology

23 Mar 2023
Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details

Keywords: by Rachel Layne; Financial Services

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

Edmondson, who chairs the Doctoral Programs and teaches in the Technology and Operations Management unit. "To cite one example, former HBS doctoral student Jim Detert and I interviewed some 200 people of all ranks and functions in a... View Details

Keywords: by Garry Emmons

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

case studies of several universities from Boston and Beijing to Berlin and Berkeley. Why are publicly funded universities so important? “Public institutions in the United States educate three-quarters of all American university students. They count among their View Details

Keywords: by Dina Gerdeman; Education

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

starts with the recitation of the rules: “Participate. No thin skins. Leave your stripes [i.e., indications of rank and status] at the door. Take notes. Focus on our issues, not the issues of those above us Absolute candor is critical.”... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

This question produced responses that may encourage some of us to rethink what is happening in the ranks of those organizations pursuing hybrid work strategies. On the one hand, we’ve heard from senior executives making the case for... View Details

Keywords: by James Heskett

22 Mar 2021
Research & Ideas

How to Learn from the Big Mistake You Almost Make

For example, providers must check cancer patients undergoing radiation for pacemakers, which can malfunction during the treatment. Employees were asked to rank the likelihood that they would report the following near-miss scenarios, which... View Details

Keywords: by Kristen Senz; Health

Research Summary

The New Social Contract: Contractors, Firms, and Agencies

The emergence of a 'new social contract' linking employees and organizations - perhaps most notable for the absence of a promise of lifelong job security - has been widely remarked. A related trend, less noted but potentially important, has been the emergence of a... View Details

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

Scouts of the USA from 1976 to 1990, was ranked by Fortune magazine in 2015, according to her obituary, as the “37th in its list of the world’s 50 greatest leaders, ahead of Jamie Dimon, the chief executive of JPMorgan Chase.” Peter... View Details

Keywords: Re: James L. Heskett

19 Apr 2010
Research & Ideas

The History of Beauty

respect. The cast of influential and colorful characters includes Madam C.J. Walker, the daughter of former slaves in Louisiana who developed a system for straightening African-American hair, which was so successful that she ranks as... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

June 2008
Case

Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant

By: C. Wickham Skinner and Heather Beckham

Treadway Tire's plant in Lima, Ohio must confront strong job dissatisfaction and high turnover among its line foremen. The foremen are caught in the middle of an adversarial relationship between the union and management, and they must cope with the needs and interests... View Details

Keywords: Superior ＆ Subordinate; Labor Relations; Work Force Management; Human Resource Management; Hiring; Job Satisfaction; Management; Leadership; Retention; Rank and Position; Organizational Culture; Change Management; Selection and Staffing; Satisfaction; Personal Development and Career; Labor and Management Relations; Manufacturing Industry; Auto Industry; Ohio

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02 Apr 2021
Research & Ideas

Salary Negotiations: A Catch-22 for Women

as she gains power, the researchers say. “This research lends further credence to the notion that it may be difficult for women to reach higher rank positions in organizations even though women may actually often practice advantageous... View Details

Keywords: by Kristen Senz

February 2022
Article

How Global Leaders Gain Power Through Downward Deference and Reduction of Social Distance

By: Tsedal Neeley and Sebastian Reiche

We theorize about how people with positional power enact downward deference—a practice of lowering oneself to be equal to that of lower power workers—based on a study of 115 top global leaders at a large U.S. company. These leaders were charged with advancing... View Details

Keywords: Leadership; Leadership Style; Global Range; Relationships; Rank and Position; Power and Influence; Cross-Cultural and Cross-Border Issues

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