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  • All HBS Web  (668)
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    • News  (95)
    • Research  (510)
    • Events  (5)
  • Faculty Publications  (145)

Show Results For

  • All HBS Web  (668)
    • People  (1)
    • News  (95)
    • Research  (510)
    • Events  (5)
  • Faculty Publications  (145)
← Page 14 of 668 Results →
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

is difficult to fully understand the health and security of FOSS because 1) by design, it is distributed in nature so there is no central authority to ensure quality and maintenance, and 2) FOSS can be freely copied and modified, so it is... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

who stick around longer and spend more. “When customers have a more holistic view of the trade-offs of an offering, it helps them make more well-informed choices, which enhances the quality of the customer relationship,” says Buell, who’s... View Details
Keywords: by Danielle Kost
  • Web

Harvard Business School

Accenture). He became a partner in 1976, specializing in the development of financial control and operating systems in retail and banking industries. In 1985, Gates began to develop commercial and residential real estate. His first... View Details
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

advantage. Lagace: What advice do you have for conventional firms looking to explore platforms? Yoffie: There are three potential strategies. You can belong to an existing platform, buy a platform if time to market is critical, or build one if you want to View Details
Keywords: by Martha Lagace
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

company immediately reacted to this news by creating a “COVID committee” to manage the emergency even before the national lockdown was imposed. It shifted to remote working wherever possible, including employees in production and quality... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

affords them greater control over service quality and customer experience, in return for which they accept the added costs of being employers. Hornet's nest The decision by some marketplaces-for-services to... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 20 Jul 2020
  • Op-Ed

It's Time for a Bipartisan Health Plan for Employers and Employees

propose a way to alter our health insurance benefits universe for insured employees and the self-insured by combining the best of Republican and Democratic ideas about health insurance. More choice, affordability, and personal control A... View Details
Keywords: by Regina E. Herzlinger and Richard J. Boxer; Health; Insurance
  • 01 Sep 2011
  • News

The City Solution

mitigation. And because cities are discovering that the greener they are, the better their quality of life and the greater their competitive advantage, they have by necessity become innovative, reality-based drivers of environmental... View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs

    Peter F. Hurst

    citizenship forced him to relinquish his business. After the war, Hurst regained control of his business and built it into a full-scale supplier of parts for conveying and moving fluids – often ones that were very dangerous. In the... View Details
    Keywords: Fabricated Goods
    • Article

    Focus on Quality: An Opportunity to Execute Health Care Reform

    By: Regina E. Herzlinger, Simons C. Matthews and Peter Pronovost
    Keywords: Health Care and Treatment; Quality; Governing Rules, Regulations, and Reforms
    Citation
    Find at Harvard
    Related
    Herzlinger, Regina E., Simons C. Matthews, and Peter Pronovost. "Focus on Quality: An Opportunity to Execute Health Care Reform." American Journal of Medical Quality 26, no. 3 (May–June 2011).
    • 05 Aug 2002
    • Research & Ideas

    Five questions for Regina E. Herzlinger

    the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by... View Details
    Keywords: by Martha Lagace
    • 08 Dec 2008
    • Research & Ideas

    Thinking Twice About Supply-Chain Layoffs

    one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service quality as a top... View Details
    Keywords: by Julia Hanna; Retail
    • 05 Aug 2002
    • Research & Ideas

    Are Consumers the Cure for Broken Health Insurance?

    Just as we saw with the securities industry, entrepreneurs will respond to the unleashing of consumer demands with clearly differentiated products featuring various combinations of benefits, levels of insurance coverage, payment systems for providers, lengths of... View Details
    Keywords: by Regina E. Herzlinger
    • 09 May 2018
    • Research & Ideas

    A Simple Way for Restaurant Inspectors to Improve Food Safety

    are hospitalized, and 3,000 die due to foodborne illnesses, according to the Center for Disease Control and Prevention. The research is detailed in the paper “How Scheduling Can Bias Quality Assessment:... View Details
    Keywords: by Carmen Nobel; Food & Beverage; Service

      Willis H. Carrier

      Carrier was a pioneer in the field of mechanical refrigeration. Perfecting an air cooling system, Carrier first introduced air conditioning to theaters in the 1930’s and later went on to develop elaborate, but affordable, air conditioning systems for businesses. His... View Details
      Keywords: Fabricated Goods
      • 01 Dec 2020
      • News

      Up Your Time Affluence

      wealth weakly predicts happiness. “It’s okay to be money-focused,” says Whillans. “But beyond a certain point, the amount of money you have has little bearing on happiness levels.” Finding quality time in an already hectic schedule can... View Details
      • 24 Apr 2014
      • News

      Clean water that provides a trickle-down effect

      As chairman and CEO of Ayala Corporation, Jaime Augusto Zobel de Ayala (AB 1981, MBA 1987) is enhancing the quality of life of more than six million people, approximately one-third of whom belong to the low-income sector in Manila, by... View Details

        Raymond H. Herzog

        During 40 years of service at 3M, Herzog served in a variety of roles, but he is particularly well known for helping to start 3M’s copier business that was a huge success in the 1950s. Herzog also left his mark on the company by refining View Details
        Keywords: Fabricated Goods
        • Article

        Regulating Hospital Prices Based on Market Concentration Is Likely to Leave High-Price Hospitals Unaffected

        By: Maximilian J. Pany, Michael E. Chernew and Leemore S. Dafny
        Concern about high hospital prices for commercially insured patients has motivated several proposals to regulate these prices. Such proposals often limit regulations to highly concentrated hospital markets. Using a large sample of 2017 US commercial insurance claims,... View Details
        Keywords: Health Care Providers; Hospitals; Insurance Market Regulation; Price Regulation; Markets; Health Care and Treatment; Cost; Quality; Insurance; Price; Governing Rules, Regulations, and Reforms
        Citation
        Find at Harvard
        Read Now
        Related
        Pany, Maximilian J., Michael E. Chernew, and Leemore S. Dafny. "Regulating Hospital Prices Based on Market Concentration Is Likely to Leave High-Price Hospitals Unaffected." Health Affairs 40, no. 9 (September 2021): 1386–1394.
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