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Show Results For

  • All HBS Web  (668)
    • People  (1)
    • News  (95)
    • Research  (510)
    • Events  (5)
  • Faculty Publications  (145)
← Page 14 of 668 Results →
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

is difficult to fully understand the health and security of FOSS because 1) by design, it is distributed in nature so there is no central authority to ensure quality and maintenance, and 2) FOSS can be freely copied and modified, so it is... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • Web

Harvard Business School

Accenture). He became a partner in 1976, specializing in the development of financial control and operating systems in retail and banking industries. In 1985, Gates began to develop commercial and residential real estate. His first... View Details
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

advantage. Lagace: What advice do you have for conventional firms looking to explore platforms? Yoffie: There are three potential strategies. You can belong to an existing platform, buy a platform if time to market is critical, or build one if you want to View Details
Keywords: by Martha Lagace
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

who stick around longer and spend more. “When customers have a more holistic view of the trade-offs of an offering, it helps them make more well-informed choices, which enhances the quality of the customer relationship,” says Buell, who’s... View Details
Keywords: by Danielle Kost
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

company immediately reacted to this news by creating a “COVID committee” to manage the emergency even before the national lockdown was imposed. It shifted to remote working wherever possible, including employees in production and quality... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

affords them greater control over service quality and customer experience, in return for which they accept the added costs of being employers. Hornet's nest The decision by some marketplaces-for-services to... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • Article

Focus on Quality: An Opportunity to Execute Health Care Reform

By: Regina E. Herzlinger, Simons C. Matthews and Peter Pronovost
Keywords: Health Care and Treatment; Quality; Governing Rules, Regulations, and Reforms
Citation
Find at Harvard
Related
Herzlinger, Regina E., Simons C. Matthews, and Peter Pronovost. "Focus on Quality: An Opportunity to Execute Health Care Reform." American Journal of Medical Quality 26, no. 3 (May–June 2011).
  • 20 Jul 2020
  • Op-Ed

It's Time for a Bipartisan Health Plan for Employers and Employees

propose a way to alter our health insurance benefits universe for insured employees and the self-insured by combining the best of Republican and Democratic ideas about health insurance. More choice, affordability, and personal control A... View Details
Keywords: by Regina E. Herzlinger and Richard J. Boxer; Health; Insurance

    Willis H. Carrier

    Carrier was a pioneer in the field of mechanical refrigeration. Perfecting an air cooling system, Carrier first introduced air conditioning to theaters in the 1930’s and later went on to develop elaborate, but affordable, air conditioning systems for businesses. His... View Details
    Keywords: Fabricated Goods
    • 09 May 2018
    • Research & Ideas

    A Simple Way for Restaurant Inspectors to Improve Food Safety

    are hospitalized, and 3,000 die due to foodborne illnesses, according to the Center for Disease Control and Prevention. The research is detailed in the paper “How Scheduling Can Bias Quality Assessment:... View Details
    Keywords: by Carmen Nobel; Food & Beverage; Service
    • 01 Sep 2011
    • News

    The City Solution

    mitigation. And because cities are discovering that the greener they are, the better their quality of life and the greater their competitive advantage, they have by necessity become innovative, reality-based drivers of environmental... View Details
    Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs

      Raymond H. Herzog

      During 40 years of service at 3M, Herzog served in a variety of roles, but he is particularly well known for helping to start 3M’s copier business that was a huge success in the 1950s. Herzog also left his mark on the company by refining View Details
      Keywords: Fabricated Goods
      • 27 Sep 2016
      • First Look

      September 27, 2016

      increased resource utilization (i.e., longer average length of stay) for both minor and major teaching hospitals, relative to a control group of non-teaching hospitals. We find limited evidence of negative effects on View Details
      Keywords: Sean Silverthorne
      • 01 Dec 2010
      • News

      You Are What You Eat

      creative tension of competition and cooperation.... We are now in the grip of another agricultural revolution in which Elite Capital takes control of the food chain. It is false to argue that intensification is needed to feed the world... View Details
      Keywords: agricultural intensification; Animal Production and Aquaculture; Agriculture
      • 2008
      • Working Paper

      How Did Increased Competition Affect Credit Ratings?

      The credit rating industry has historically been dominated by just two agencies, Moody's and S&P, leading to longstanding legislative and regulatory calls for increased competition. The material entry of a third rating agency (Fitch) to the competitive landscape offers... View Details
      Keywords: Credit; Financial Markets; Governing Rules, Regulations, and Reforms; Quality; Reputation; Competition; Financial Services Industry
      Citation
      Read Now
      Related
      Becker, Bo, and Todd Milbourn. "How Did Increased Competition Affect Credit Ratings?" Harvard Business School Working Paper, No. 09-051, October 2008. (Revised July 2009, September 2010.)

        Peter F. Hurst

        citizenship forced him to relinquish his business. After the war, Hurst regained control of his business and built it into a full-scale supplier of parts for conveying and moving fluids – often ones that were very dangerous. In the... View Details
        Keywords: Fabricated Goods
        • 05 Jun 2014
        • Research & Ideas

        Fixing the ‘I Hate Work’ Blues

        under intense operational pressure is nearly impossible. In addition, the heavy burden of compliance with government regulations and internal corporate requirements is taking a toll on people, limiting their creativity, and causing them to be risk-averse. In this... View Details
        Keywords: by Bill George
        • 09 Jul 2008
        • Research & Ideas

        Starbucks’ Lessons for Premium Brands

        coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special. Either you... View Details
        Keywords: by John Quelch; Retail
        • 08 Dec 2008
        • Research & Ideas

        Thinking Twice About Supply-Chain Layoffs

        one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service quality as a top... View Details
        Keywords: by Julia Hanna; Retail
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