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  • All HBS Web  (4,459)
    • People  (18)
    • News  (869)
    • Research  (2,943)
    • Events  (24)
    • Multimedia  (22)
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  • October 1999 (Revised March 2000)
  • Case

HP Consumer Products Business Organization: Distributing Printers via the Internet

By: Rajiv Lal, Kirthi Kalyanam, Shelby Mc Intyre and Edie Prescott
In spring 1998, Pradeep Jotwani, vice president and general manager of the Consumer Products Business Organization of the Hewlett-Packard Co. (HP), was contemplating the increasing success of e-commerce and its implications for his division. The consumer products group... View Details
Keywords: Decision Choices and Conditions; Marketing Channels; Business Processes; Problems and Challenges; Partners and Partnerships; Sales; Business Strategy; Information Technology; Consumer Products Industry
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Lal, Rajiv, Kirthi Kalyanam, Shelby Mc Intyre, and Edie Prescott. "HP Consumer Products Business Organization: Distributing Printers via the Internet." Harvard Business School Case 500-021, October 1999. (Revised March 2000.)

    Experimentation Matters: Unlocking the Potential of New Technologies for Innovation

    Every company's ability to innovate depends on a process of experimentation whereby new products and services are created and existing ones improved. But the cost of experimentation is limiting. New technologies—including computer modeling and simulation—promise to... View Details
    • 06 Jun 2023
    • Blog Post

    Van den Ende Rozen: Greenhouse Rose Production

    scalability. Image 1: Electrified trolleys operated by growers; productivity has increased twofold with new technologies like these. Image source: The authors. Image 2: View Details
    • December 2003 (Revised April 2004)
    • Case

    Blockbuster Inc. & Technological Substitution (D): The Threat of Direct Digital Distribution

    Examines the emergence of technologies for delivering video content to consumer homes via direct digital distribution and investigates the strategic options facing video rental giant Blockbuster Inc. as it tries to respond to the new technological substitutes. Examines... View Details
    Keywords: Organizational Change and Adaptation; Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Service Industry; Motion Pictures and Video Industry
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    Coughlan, Peter J., and Jenny Illes. "Blockbuster Inc. & Technological Substitution (D): The Threat of Direct Digital Distribution." Harvard Business School Case 704-463, December 2003. (Revised April 2004.)
    • Fast Answer

    Wastewater: treatment technology basics, market overview

    in HOLLIS provides a list of books/eBooks on the topic Municipal wastewater: from production to use by FAO provides a general production diagram, definition of terms and variables. Market overviews and... View Details
    • 11 Dec 2014
    • News

    What Weird Vinyl Orders Are Doing to Old-School Record Production

    • 2012
    • Working Paper

    Information Technology and Boundary of the Firm: Evidence from Plant-Level Data

    By: Chris Forman and Kristina McElheran
    We study the relationship between different margins of information technology (IT) use and vertical integration using plant-level data from the U.S. Census of Manufactures. Focusing on the short-run decision of whether to allocate production output to downstream plants... View Details
    Keywords: Information Technology; Technology Adoption; Production; Factories, Labs, and Plants; Vertical Integration; Supply Chain; Manufacturing Industry; United States
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    Forman, Chris, and Kristina McElheran. "Information Technology and Boundary of the Firm: Evidence from Plant-Level Data." Harvard Business School Working Paper, No. 12-092, April 2012.
    • 2014
    • Working Paper

    Cleaning House: The Impact of Information Technology on Employee Corruption and Performance

    By: Lamar Pierce, Daniel Snow and Andrew McAfee
    This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology... View Details
    Keywords: Management Practices and Processes; Information Technology; Ethics; Performance Productivity; Employees
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    Pierce, Lamar, Daniel Snow, and Andrew McAfee. "Cleaning House: The Impact of Information Technology on Employee Corruption and Performance." MIT Sloan Research Paper, No. 5029-13, October 2014.
    • 1997
    • Book

    The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

    By: Clayton M. Christensen

    His work is cited by the world's best known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller, innovation expert Clayton M. Christensen shows how even the most outstanding companies can do everything right—yet still lose market... View Details

    Keywords: Disruptive Innovation; Leadership
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    Christensen, Clayton M. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Boston, MA: Harvard Business School Press, 1997.
    • 06 Feb 2019
    • Blog Post

    7 Tips for a Successful Technology Venture Immersion

    at high-growth companies. The Technology Venture Immersion (TVI) course is co-taught by SEAS and HBS faculty and modeled after HBS’s Startup Bootcamp program, where students are asked to “learn by doing.” During the two-week intensive... View Details
    • 20 Feb 2020
    • News

    Productive Innovation: Building a Culture of Experimentation

    • December 1999
    • Case

    Sun Microsystems, Inc. (A2): Network Visions: Mike Clary on the Product that Hid in HR

    By: Rosabeth M. Kanter and Jane Roessner
    Chief scientist Bill Joy of Sun Microsystems, Inc. had a vision for a new product called "Jini": a network computing piece of infrastructure that would reinforce Sun's leadership role in the industry for helping define how the Internet and networking technology... View Details
    Keywords: Technological Innovation; Information Technology; Information Infrastructure; Internet and the Web; Media; Product Development; Communication; Innovation and Management; Technology Industry; Technology Industry
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    Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A2): Network Visions: Mike Clary on the Product that Hid in HR." Harvard Business School Case 300-076, December 1999.
    • 03 Apr 2018
    • News

    Practice Makes Perfect: Why Chinese Manufacturers Have A Production Advantage

    • 12 Oct 1999
    • Research & Ideas

    Media Metamorphosis: Advertising in the Technology Age

    of Internet advertising on the industry as a whole. According to Silk and his colleagues, changes in the industry's external environment fit into three broad categories: technical, regulatory, and economic. Advances in technology reach... View Details
    Keywords: by Peter K. Jacobs; Advertising
    • Web

    The Reinvention of Kodak | Information Technology

    Featured Case The Reinvention of Kodak The Kodak multimedia case highlights the company's reinvention efforts by its leadership to navigate near bankruptcy and industry disruption from new technology. It explores the resurgence of older technologies, examining if a... View Details
    • Web

    Technology & Operations Management Curriculum - Faculty & Research

    Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Technology and Operations Management (TOM) This... View Details
    • March 2000
    • Exercise

    Developing Products on Internet Time: A Process Design Exercise

    By: Stefan H. Thomke
    This team exercise allows students to experience some of the dynamics of developing products in the fast-paced Internet environment and was inspired by the browser war between Netscape and Microsoft. Designed to be taught in a single class session, the exercise... View Details
    Keywords: Product Development; Internet and the Web; Problems and Challenges; Risk and Uncertainty; Design; Decisions; Management Practices and Processes; Integration; Organizations; Competition
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    Thomke, Stefan H. "Developing Products on Internet Time: A Process Design Exercise." Harvard Business School Exercise 600-121, March 2000.
    • December 2003 (Revised April 2004)
    • Case

    Blockbuster Inc. & Technological Substitution (C): The Internet Changes the Game

    Investigates how the rise of the Internet as a vehicle for renting and buying movies has disrupted the video rental industry and how market leader Blockbuster Inc. can and should respond to these developments. Explores how the emergence of e-commerce affects the degree... View Details
    Keywords: Organizational Change and Adaptation; Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Service Industry; Motion Pictures and Video Industry
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    Coughlan, Peter J., and Jenny Illes. "Blockbuster Inc. & Technological Substitution (C): The Internet Changes the Game." Harvard Business School Case 704-462, December 2003. (Revised April 2004.)
    • April 2003
    • Article

    Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited

    By: Mary J. Benner and Michael L. Tushman
    We develop a contingency view of process management's influence on both technological innovation and organizational adaptation. We argue that while process management activities are beneficial for organizations in stable contexts, they are fundamentally inconsistent... View Details
    Keywords: Management; Problems and Challenges
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    Benner, Mary J., and Michael L. Tushman. "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no. 2 (April 2003): 238–256. (Winner of Academy of Management Review. Best Paper Award​. Also the 2013 AMR Decade Award winner.)
    • Web

    the Art of American Advertising - Advertising Products

    Centennial Exposition of 1876 in Philadelphia, exhibits featured the latest improvements in printing technologies and the products of commercial lithographers including the marvels of chromolithography.... View Details
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