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Show Results For
- All HBS Web
(561)
- News (68)
- Research (418)
- Events (8)
- Multimedia (1)
- Faculty Publications (157)
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- 08 Apr 2014
- First Look
First Look: April 8
current users of core products is introduced: "brand immigrants" who claim to be part of the in-group of core users of the brand and "brand tourists" who do not claim any membership status to the brand community. A... View Details
Keywords: Sean Silverthorne
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
managers substantial benefits that would be difficult to realize without the ERP IT infrastructure. Q: Must a company have an ERP system in place to use time-driven activity-based costing? A: Clearly, having an automated data feed facilitates the calculation of View Details
Keywords: by Sarah Jane Gilbert
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
than product categories, the key element to consider is the product life cycle and the stage at which you are in the differentiation game. When innovation and View Details
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
product offerings, start treating the third party suppliers like partners, and invest in local distribution centers.” Other concerns included those associated with changing customer shopping habits, the use of new technologies, and... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
times when they are less fatigued or have available time. And all respondents seem to compartmentalize expectations of how long various tasks should take, clearly differentiating the wait for a computer response from that of filling a gas... View Details
Keywords: by James Heskett
- 23 Mar 2010
- First Look
First Look: March 23
incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider changes in its... View Details
Keywords: Martha Lagace
- 06 Apr 2009
- Research & Ideas
Cheers to the American Consumer
sheer number of Americans promotes an attention to individual differentiation that is less prevalent in more conformist and homogeneous societies. Among 300 million curious consumers, it is possible for almost any innovation to find a... View Details
Keywords: by John Quelch
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
When private equity (PE) firms buy a company, they typically follow a standard playbook to create value—streamlining operations, restructuring debt, changing management, and cutting costs. However, as digital technologies and artificial intelligence allow companies to... View Details
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
have been filed in the US patent system,” Choudhury says. “If you look at the way knowledge gets subsequently recombined, then that knowledge production becomes much bigger than the initial transfer.” Choudhury has long been investigating... View Details
- 14 May 2013
- First Look
First Look: May 14
favored destinations. Using a quasi-experiment to control for search intent, we identify and measure the impact of a search engine's exclusive award of preferential placement to its own service. We find that Google's differential... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
2015. Using web scraping, we collected daily prices for controlled and non-controlled goods and measured the differential effects on inflation, product availability, and price dispersion. We first show that,... View Details
Keywords: Sean Silverthorne
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
good place to start The Upside of Highlighting a Product's DownsidesResearchers discover what happens when companies embrace product transparency, accentuating the positive—and the negative. Deconstructing the Price TagExplaining what it... View Details
Keywords: by Sean Silverthorne
- 06 May 2014
- First Look
First Look: May 6
economy" industries. They can, but do not necessarily, lead to market tipping, unless they outweigh customers' benefits from differentiation and are accompanied by high switching and multi-homing costs. Network effects create the... View Details
Keywords: Sean Silverthorne
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
Just as we saw with the securities industry, entrepreneurs will respond to the unleashing of consumer demands with clearly differentiated products featuring various combinations of benefits, levels of... View Details
Keywords: by Regina E. Herzlinger
- 20 Mar 2017
- Book
Why Companies Are Placing Users at the Core of Their Innovation Strategies
Many in business long believed that product innovation sprung from inside their own companies—that is, until economist Eric Arthur von Hippel came along in the late 1970s. Von Hippel proposed that users were as important, if not more... View Details
Keywords: by Dina Gerdeman
- 18 Jul 2005
- Research & Ideas
Identify Emerging Market Opportunities
scale economies, entry barriers, and the ability to differentiate products matter in every industry, the weight of their importance varies from place to place. An attractive industry in your home market may... View Details
- 22 Nov 2016
- First Look
November 22, 2016
Brain Sciences Vicarious Contagion Decreases Differentiation—and Comes with Costs By: Sezer, Ovul, and Michael I. Norton Abstract—Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We... View Details
Keywords: Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
All good managers understand the importance of making sure that every member of a team feels personally motivated and necessary throughout the workday, lest their work should stagnate and suffer. But what's the key to igniting creativity, joy, trust, and View Details
Keywords: by Carmen Nobel
- 03 Oct 2006
- First Look
First Look: October 3, 2006
Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity continues to be a key focus for... View Details
Keywords: Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
"massive availability of real estate" have made location differentiation a moot point. Retailers looking to differentiate on selection have fared no better, considering that the latest Coach bag... View Details