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Show Results For
- All HBS Web
(3,677)
- People (4)
- News (567)
- Research (2,662)
- Events (16)
- Multimedia (7)
- Faculty Publications (1,530)
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- 01 Mar 2005
- News
Answering the Call
associate John Klug (MBA ’72). Recalls Sasser, “The idea was to view process analysis — a concept we taught in Production and Operations Management — in a setting that didn’t involve steel mills, printed... View Details
- 15 Dec 2024
- News
After Ozempic
Back before Ozempic, when Kate Mulroney (MBA 1984) spoke at technical conferences about her work at Novo Nordisk, people often assumed she was talking about Novartis. “I’d have to explain that’s a Swiss company; we’re Danish,” says Mulroney, now head of advanced... View Details
- 01 Mar 2019
- News
The One That Got Away
capital management company and the first software-as-a-service application for enterprises to manage contract workers. It had $2 million in View Details
- 16 May 2017
- News
Facing the Board
began with a review of the case, which was focused on two decisions facing asset management firm BlackRock, Inc.: Should the company license its Aladdin operating system? And should it acquire Merrill Lynch... View Details
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
Named the 45th Commissioner of Internal Revenue in 1997, Charles O. Rossotti (MBA '64) heads the Internal Revenue Service, which has 102,000 employees, a $7.8 billion budget, View Details
Keywords: Garry Emmons
- 01 Apr 2002
- News
Dot Vertigo
prices and market capitalizations, loss of market share, failure to innovate, and reactionary cost-cutting). Organized in three parts, Dot Vertigo addresses the issue of... View Details
- 01 Feb 1998
- News
Kicking Off a Startup: Jennifer Rottenberg (MBA '96)
- a strategy, marketing, and athlete representation firm she founded - has been selected by the league's seed investors to create and manage the new league. The league's... View Details
Keywords: Nancy O. Perry
- 17 Jan 2025
- News
Tracking Modern Air Travel’s Takeoff
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Frank Lorenzo (MBA 1963) grew up in Rego Park, Queens, the son of Spanish immigrants. As a boy in the 1940s, he would watch the airplanes fly over his backyard and into LaGuardia Airport,... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal... View Details
- 25 Aug 2022
- News
Case Study: Sound Check
provide good information. Sites have to provide robust online experiences if they want to create strong bonds and real relationships with their customers, he adds. The Question: So far LS has signed on mid-size businesses that generate... View Details
- 01 Mar 2013
- News
Opening the Door
technologies on the health-care industry. A highly rated teacher, she is also an acclaimed public speaker, board member, and policy adviser whose expertise on health-care management has influenced private-... View Details
- 03 Apr 2012
- News
Just Compensation
years, we developed a model—the Alignment Model—that provides a market standard against which to analyze a company’s pay relative to its performance,” Ferracone says. “So, for a given company, in terms of its current revenue size, its... View Details
- 01 Jan 2005
- News
Rahul Bajaj, MBA 1964
Chairman & Managing Director, Bajaj Auto Ltd. Return to Alumni Achievement Awards main page EARLIER EDUCATION St. Stephen's College (Delhi), 1958 B.A., Economics The Government Law College (Bombay), 1960 LL.B. LIFELONG LESSON FROM HBS... View Details
- 01 Dec 2011
- News
Li & Fung's Global Footprint
entire supply chain, from purchasing thread to delivering finished goods complete with price tags to individual stores. William Fung (MBA 1972) and his older brother, Victor (PhD 1971), who taught at HBS for... View Details
- 01 Mar 2025
- News
Agenda: Frank Lorenzo (MBA 1963)
In the early 1970s, Frank Lorenzo (MBA 1963) was CEO of Texas International Airlines, a struggling regional operation. There were whispers of change coming for the airline industry as Washington considered the pros and cons of ending regulation. “If there was a list of... View Details
Keywords: April White
- 01 Jun 2022
- News
Research Brief: Weatherproofing Renewables
Colombian energy firms manage frequent fluctuations in the weather by diversifying their energy sources: During the dry season, when the cost of hydropower can increase as much as tenfold, firms increase their reliance on fossil fuels.... View Details
- 01 Sep 2012
- News
On a Sound Track
office in China to manage sales and marketing. Our revenues have increased by more than 44 percent in the past year. So operationally, the business has changed a lot in a short... View Details
- 01 Sep 2008
- News
Reality to News Biz: Drop Dead
of newspapers and magazines. And yet, as print ads flee online for pennies on the dollar — and newsprint prices jump while circulation View Details
- 01 Dec 2020
- News
New News
say is that we are thinking about revenue diversification that is in line with our mission. We did four pilot events in New York, pre-pandemic, and all were sold out. That’s why I always say we’re a... View Details
- 01 Sep 2008
- News
Totting Up the Bill for the Iraq War
They posit, for example, that the war, by creating uncertainty in oil futures markets, has added $35 per barrel to the price of oil, an assertion they made long before the recent run-up in oil prices. Finances aside, the United States has... View Details