Publications

August 2015
Article

Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics

By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun

National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details

Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry

June 2014
Article

Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations

By: Melissa A. Valentine, S. Barsade, Amy C. Edmondson, A. Gal and R. Rhodes

Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by passing a Maintenance of Certification exam. Exam performance depends on professional learning and development, which may be enhanced by informal routine... View Details

Keywords: Training; Health Care and Treatment; Performance; Social and Collaborative Networks; Learning; Health Industry

Article

Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices

By: Ryan Raffaelli and Mary Ann Glynn

We examine how the organizational adoption of new practices is influenced by relational pluralism, i.e., an organization's multiple ties to actors inside and outside its industry. We theorize that institutional mechanisms of practice diffusion underlying relational... View Details

Keywords: Networks; Corporate Social Responsibility and Impact; Business Processes; Adoption; Customization and Personalization

Purchase

1987
Book

Advertising and Promotion Management: A Manager's Guide to Theory & Practice

By: Paul Farris and John A. Quelch

2002
Working Paper

Just-in-Time in Practice at Toyota: Rules-in-Use for Building Self-diagnostic, Adaptive Work-systems

December 2010
Article

Markets, Morals, and Practices of Trade: Jurisdictional Disputes in the U.S. Commerce in Cadavers

By: Michel Anteby

This study examines the U.S. commerce in human cadavers for medical education and research to explore variation in legitimacy in trades involving similar goods. It draws on archival, interview, and observational data mainly from New York state to analyze market... View Details

Keywords: Education; Goods and Commodities; Trade; Lawfulness; Moral Sensibility; Market Participation; Management Practices and Processes; New York (state, US)

1983
Book

Advertising and Promotion Management: A Manager's Guide to Theory & Practice

By: Paul W. Farris and J. A. Quelch

01 Nov 1974
Conference Presentation

A Comparative Framework for Socialization Practices in Traditional and Modern Communes

By: R. M. Kanter

Keywords: Framework; Civil Society or Community; Social Psychology

17 Dec 2015
News

Field 2 Gives Students Hands-On Exposure To Business Practices In Malaysia

Not long after arriving in Kuala Lumpur in January 2015, Jennifer Henderson (MBA 2016) realized that her perception of what it would be like to work with a company there differed from the reality. Although she had read articles and cases on Malaysia and watched a video... View Details

October–December 2023
Article

A Practical Guide to Conversation Research: How to Study What People Say to Each Other

By: Michael Yeomans, Katelynn Boland, Hanne K. Collins, Nicole Abi-Esber and Alison Wood Brooks

Conversation—a verbal interaction between two or more people—is a complex, pervasive, and consequential human behavior. Conversations have been studied across many academic disciplines. However, advances in recording and analysis techniques over the last decade have... View Details

Keywords: Interpersonal Communication; Analytics and Data Science; Research

June 7, 1990
Article

New Trading Practices and the Short-run Predictability of the S&P 500

By: André Perold, Kenneth A. Froot and James F. Gammill Jr.

Keywords: Institutional Investing; Market Efficiency; Equities; Stock Market; Indexing; Asset Pricing; Financial Markets; Investment; Behavioral Finance

April 21, 2022
Article

How to Build a Life: 10 Practical Ways to Improve Happiness

By: Arthur C. Brooks

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September – October 2009
Article

Critical Decisions in Software Development: Updating the State of the Practice

By: Alan MacCormack, Michael A. Cusumano, Chris Kemerer and Bill Crandall

This article focuses on how to choose the "right" software development process, how to structure global software design chains, how to manage the interaction of project structure and software design, and how to balance innovation and efficiency in a software business. View Details

Keywords: Applications and Software; Product Development; Projects; Innovation and Management; Performance Efficiency; Information Technology Industry

24 May 2008
Conference Presentation

The Deinstitutionalization of Social Practices and the Emergence of Entrepreneurial Opportunities

By: Shon R. Hiatt, Wesley Sine and Pamela Tolbert

Keywords: Social Psychology; Entrepreneurship

7 Aug 2008
Conference Presentation

The deinstitutionalization of social practices and the emergence of entrepreneurial opportunities

By: Shon R. Hiatt, Wesley Sine and Pamela Tolbert

Keywords: Social Psychology; Entrepreneurship