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- All HBS Web (736)
- Faculty Publications (197)
- 14 Jun 2016
- First Look
June 14, 2016
roles are uncertain, goals are shifting, expertise and organizational cultures are varied, and participants have clashing or even antagonistic perspectives. I have studied more than a dozen cross-industry innovation projects, among them... View Details
Keywords: Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams Authors:Carmit Tadmor, Patricia Satterstrom, Sujin Jang, and Jeffrey Polzer Publication:Journal of Cross-Cultural... View Details
Keywords: Sean Silverthorne
- 22 Jun 2010
- First Look
First Look: June 22
self-sorting, and manager-directed joint learning. It shows that such culture will be stronger among more important employees and in older and more successful firms where employees make important decisions and the manager has strong... View Details
Keywords: Martha Lagace
- 11 May 2010
- First Look
First Look: May 11
understood, even as the United States, Germany, and the United Kingdom instituted reforms in early 2010. Presenting opportunities for cross-national policy learning, this case describes the political economy of healthcare reform. In late... View Details
Keywords: Martha Lagace
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective... View Details
Keywords: by James Heskett
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
was not—doing. As company leaders rolled out this daring strategy, they also created an organizational structure and culture developed to support a multi-product, vertically integrated enterprise. By the mid 1930s, GM's market share had... View Details
- 15 Mar 2016
- First Look
March 15, 2016
turnout among those who would have registered anyway. On the contrary, citizens registered due to the visits became more interested in the elections, and 93% voted at least once in 2012. Overall, these results suggest that easing registration requirements could... View Details
- Web
Events - Business History
Authoritarian Asia" Meg Rithmire, F. Warren McFarlan Associate Professor of Business Administration at HBS, discussed her forthcoming book, Precarious Ties: Business and the State in Authoritarian Asia . Precarious Ties analyzes "the relationships between business and... View Details
- Web
Faculty - Creating Emerging Markets
Bajaj Rohit Deshpande Baker Foundation Professor Sebastian S. Kresge Professor of Marketing, Emeritus Research Interests : corporate culture , customer focus , ethics Interviews Brinda Somaya Lillete Dubey Ronnie Screwvala Shyam Benegal... View Details
- 01 Nov 2022
- What Do You Think?
Why Aren’t Business Leaders More Vocal About Immigration Policy?
residing in the US as either undocumented or illegal immigrants. What you call them seems to depend to some extent on your political leanings. Another result are borders—in particular, the Southern border—that are more open than many... View Details
Keywords: by James Heskett
- Web
Pagliuca Harvard Life Lab | About
private suite and coworking lab. The facility, operated by Lab Central, is bio-safety lab level 1 (BL1) with dedicated bio-safety lab level 2 (BL2) rooms. The space is supported by fume hood alcoves, tissue culture rooms, refrigeration, a... View Details
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
believes in a practice he calls “radical transparency.” That means “giving most everyone the ability to see most everything (to reduce) harmful office politics and the risks of bad behavior more likely to take place behind closed doors... View Details
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
reassessing our approach to advocacy—including political giving in Florida and beyond.” He also announced that Disney had signed the Human Rights Campaign’s statement opposing such legislative efforts and had pledged $5 million in support... View Details
Keywords: by James Heskett
- 06 Dec 2016
- First Look
December 6, 2016
American economic development, Slavery's Capitalism identifies slavery as the primary force driving key innovations in entrepreneurship, finance, accounting, management, and political economy that are too often attributed to the so-called... View Details
Keywords: Sean Silverthorne
- 15 Dec 2023
- News
The Musts of 2023
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. At fall reunions, we set up shop on campus and asked alumni about what media moved them this year. What changed their minds or their hearts. And their answers ran... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
"truth in giving" policies are highly responsive to recipient heterogeneity and biased against more generous giving. Traveling Agents: Political Change and Bureaucratic Turnover in India Authors:Lakshmi Iyer and Anandi Mani... View Details
Keywords: Sean Silverthorne
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
New research sheds light on implications of using politically correct and incorrect speech and identifies five techniques to increase persuasiveness and diffuse conflict. Insights from two recent studies in an emerging field—the... View Details
Keywords: by Kristen Senz
- March 2011
- Case
Terror at the Taj Bombay: Customer-Centric Leadership
By: Rohit Deshpande
On November 26, 2008, heavily armed terrorists launched a series of attacks throughout the western-Indian city of Mumbai (formerly Bombay). One of the locations attacked was the Taj Mahal Palace and Tower, which was occupied by the terrorists for over three days,... View Details
Keywords: Safety; Leadership; National Security; Service Delivery; Organizational Culture; Crisis Management; Customer Focus and Relationships; Brands and Branding; Accommodations Industry; Mumbai
Deshpande, Rohit. "Terror at the Taj Bombay: Customer-Centric Leadership." Harvard Business School Multimedia/Video Case 511-703, March 2011.
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
negotiated relationship that individuals have with other individuals or that individuals have with society. In addition, there is a cultural quality about what constitutes a leader that changes across social situations, whether we are... View Details
- 01 Sep 2023
- News
Made in Italy
after the immersion. Styslinger, who studied art history and political science at Yale, delved into the history of capitalism as seen in the art of the Renaissance. For Segel, the art and culture of Italy... View Details
Keywords: April White