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  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

financial strength, increasing annual revenues to $12 billion while reducing costs. A $3.6 billion fundraising campaign further strengthened its balance sheet. With the help of a skilled team of physician leaders and administrators, John... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • 22 Nov 2004
  • Research & Ideas

Side Effects: The Case of Propecia

physicians, using the company's army of field representatives. The problem of so-called "detailing" to physicians was that the sales reps have literally a few minutes or even seconds to pitch directly to the doctor, and are... View Details
Keywords: by Sean Silverthorne; Health; Pharmaceutical
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

and possibly took African American patients to different hospitals than their white neighbors. Primary care physicians recommended these hospitals. Patients’ families had long histories of receiving care at these institutions, a holdover... View Details
Keywords: by Michael Blanding; Health
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

every medical student is now required to master. The medical school curriculum proceeds from the premise that in order to diagnose and treat disease, the would-be physician must have a firm grounding in what science (or, perhaps more... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

Radio-frequency identification devices for grocery stores, smart cards, and automated ordering systems for hospital physicians are all examples of new process targets that technologies will soon address. In the more distant future we will... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

Kaiser [Permanente's] Dr. [Kim] Adcock, it is not enough just to know that a particular physician is making more than the acceptable number of errors [in misread x-rays]. Unless deeper analysis of the nature of the radiologists' errors is... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 20 Oct 2011
  • Research & Ideas

Getting the Marketing Mix Right

they studied the three primary ways these drugs were marketed by Pfizer, Merk, Bristol-Myers Squibb, and AstraZeneca: "detailing," in which drug firm representatives personally visit physicians to sell the drug; at professional... View Details
Keywords: by Dina Gerdeman
  • 27 Feb 2020
  • Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Business Should Support Employees Who Are Caregivers Shifting demographics are causing an increasing number of people to act as caregivers for family and friends—but employers seem hardly to notice the trend. The Economic Cost of View Details
Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

new study of physician offices transitioning to electronic health records (EHRs) used in managing patient care. In general, larger offices in the study that employed EHRs recorded productivity gains, but certain types of smaller practices... View Details
Keywords: by Dina Gerdeman; Health
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53335 September 25, 2017 JAMA Internal Medicine The Business Case for Investing in Physician Well-Being By: Shanafelt, Tait D., Joel Goh, and Christine A. Sinsky Abstract—Importance:... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2016
  • Research & Ideas

Challenging the Belief that Liability Laws Kill Medical Device Innovation

deviate from commonly accepted treatments. By that line of thought, medical malpractice lawsuits would put a damper on innovation, and tort reform laws that limit exposure would spur it. But, there is another potential effect. “When View Details
Keywords: by Michael Blanding; Medical Devices & Supplies
  • 13 Aug 2018
  • Research & Ideas

Women Heart Patients Have Better Survival Odds with Women Doctors

matter who that person is? And yes, it sort of does. Here we find that who you are and who is advocating for you, who is treating you, is making a difference.” Results don’t show exactly why male physicians don’t do as well with women, in... View Details
Keywords: by Rachel Layne; Health
  • 06 Sep 2006
  • Lessons from the Classroom

Mixing Students and Scientists in the Classroom

As an example, we had a discussion of medical ethics where I asked one of the physicians to role-play a doctor trying to convince a patient to enroll in a study. Not one of the fifteen physicians in the room... View Details
Keywords: by Deborah Blagg; Education
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

practice. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52649 Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care Spending By: Cutler, David, Jonathan Skinner, Ariel Dora... View Details
Keywords: Carmen Nobel
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

critical dimension—how physicians and hospitals deliver healthcare—this otherwise landmark decision will likely have little effect. This is not to suggest that the ACA itself was inconsequential. To the contrary, the law offered... View Details
Keywords: Re: Multiple Faculty; Health
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

Knowledge next month.How can providers compete on value? To do so, they must embrace a series of strategic and organizational imperatives, shown in Figure 5-1. We describe the imperatives in the context of hospitals and physician groups.... View Details
Keywords: by Michael E. Porter; Health
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

plan or lose control of Medco to Temasek. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207021 Mount Auburn Hospital: Physician Order Entry Harvard Business School Case 603-060 Mount Auburn Hospital is... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2012
  • First Look

First Look: June 19

312-002 McKesson, a large, diversified drug distribution and health care IT company, is considering development of new business offerings to help private practice physicians remain independent. The company, with $122 billion in 2010... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency... View Details
Keywords: by Martha Lagace
  • 27 Oct 2009
  • First Look

First Look: October 27

and affiliated physicians. Over the last two decades, through a combination of active legal defense and medical error prevention, the RMF has successfully controlled the medico-legal costs of physicians practicing at the Harvard teaching... View Details
Keywords: Martha Lagace
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