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- All HBS Web (353)
- Faculty Publications (39)
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- All HBS Web (353)
- Faculty Publications (39)
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
It's also how Tony Lucci got box seats for the World Series when thousands of others were shut out. And it explains how Bob Kraft positioned himself to buy a professional football team. Although Rovell, Lucci, and Kraft operated in very... View Details
Keywords: by Michael Wheeler
- 11 Nov 2014
- First Look
First Look: November 11
http://hbr.org/product/McKinsey---Co----Protecti/an/415022-PDF-ENG Harvard Business School Case 815-025 Fast Ion Battery John Davidson, a partner at Ware Street Capital (WSC) and a board member at Fast Ion Battery, had just received a View Details
Keywords: Sean Silverthorne
- Profile
Brian T. Bedol
the difference between success and failure. Like seeing Mary Lou Retton on a plane? Yes. I realized that this was not just “used sports,” as one of our cable operators called them. These were little stories with incredible dramatic arcs.... View Details
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
reach the Internet and request in-car traffic updates, news headlines, weather reports, sports scores, stock quotes, and e-mail." On the face of it, OnStar has huge potential. There is no denying the popularity of cell phones and... View Details
- 24 Sep 2024
- Research & Ideas
Why Small Businesses Deserve More Credit
of 2,414 of those were randomly offered surprise expansions, while another 755 firms were not, serving as a control group. Companies that were offered increases were notified via phone or text. The increases did not affect borrowing... View Details
- 04 Dec 2020
- News
Hour by Hour
allow him to earn his high school degree through night courses. After one particularly frustrating temp gig—working as a forklift operator with no training—he remembered a restaurant in Albany, New York, that rehired him every summer and... View Details
- 01 Mar 2012
- News
Capitalism’s New Agenda
hundreds of millions of rural poor into the market system (as China Mobile did by bringing mobile phone service to the Chinese countryside), that brought medicine where it had been unaffordable (which the Indian pharmaceutical firm Cipla... View Details
- 01 Sep 2007
- News
To The Rescue
Each day, the chaos that is one sliver of modern India arrives in the form of 13,000 phone calls to the tranquil 37-acre campus of the Emergency Management and Research Institute (EMRI) outside Hyderabad in the southern state of Andhra... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
company. You have to play the right card at the right time.” His car phone rings. It’s Marie, back at the factory. They’re down a worker for tomorrow’s schedule, and she’s having trouble finding a replacement. That morning, the problem... View Details
- 01 Jan 2004
- News
Donald P. Nielsen, MBA 1963
broken were education and medicine," Nielsen recalls. "But education seemed too big a nut to crack." Settling on medicine, Nielsen and Cramer pored over the Seattle phone book to find a research and development company they could buy and... View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
achieved a 41% year-on-year growth. Yemeksepeti operated with an EBITDA margin of over 50%. Although the company had introduced other revenue streams over the years, commissions remained as the main source of income. Aydin believed that,... View Details
Keywords: Re: Multiple Faculty
- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
ready-to-heat soups, shipping an average of thirty thousand gallons each week. Shafir - himself a study in constant motion - plans to move his operation to a roomier location in nearby Chelsea early this year. Despite adding a $2.5... View Details
Keywords: Deborah Blagg
- 19 Jun 2023
- Blog Post
The Road to Impact
if—you could have a huge positive impact by just providing common-sense business techniques. Not Six Sigma, not One Sigma, just common sense,” Offensend observes. When he landed his first nonprofit position as chief operating officer at... View Details
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
to entry were eliminated, and many new carriers entered the market. While deregulation resulted in a dramatic increase in air travel, it also fundamentally changed the profit potential of the industry. Under regulation, airlines could bank on steady, stable profits and... View Details
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- 01 Jun 2015
- News
Screen Grab
models from which they were born,” says Cheng, citing the convention of the 2-hour movie and 30-minute or 1-hour TV sitcom or drama. “Now we have the factor of a mobile phone and a shorter format.” The question then turns on the best... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
a huge amount of operating costs. “They have a phone number and an email for customer service, and that’s about it,” says Viceira. “The main way they communicate with customers is through a blog.” Secondly,... View Details
- 01 Feb 1997
- News
Doing It Your Way
company operation or process." "I think of intrapreneurship as an attitude or spirit that involves creating something new," she says. The General Motors Saturn and the Hewlett-Packard DeskWriter computer printer, for example, were both... View Details
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
all time. Data analytics firm Similar Web reported that in its first week alone, the app had been installed on nearly 11 percent of all Android phones in the United States, and surpassed Twitter’s daily usage shortly thereafter. Pokémon... View Details
- 01 Mar 2006
- News
The Producers
simultaneously. It’s a familiar juggling act in an erratic business that can see an actor suddenly drop out or a director lose interest. “My days are endless phone calls, e-mails, reading, and meetings,” says Zee, “talking to writers,... View Details