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- Faculty Publications (39)
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- All HBS Web (353)
- Faculty Publications (39)
- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
ready-to-heat soups, shipping an average of thirty thousand gallons each week. Shafir - himself a study in constant motion - plans to move his operation to a roomier location in nearby Chelsea early this year. Despite adding a $2.5... View Details
Keywords: Deborah Blagg
- 19 Jun 2023
- Blog Post
The Road to Impact
if—you could have a huge positive impact by just providing common-sense business techniques. Not Six Sigma, not One Sigma, just common sense,” Offensend observes. When he landed his first nonprofit position as chief operating officer at... View Details
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
was level, and he took advantage. Eventually he would build Akfen Holding, today one of the biggest infrastructure construction and operations companies. “As an outsider in the previous era, this was a fantastic opportunity,” says Felix... View Details
Keywords: by Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
reach the Internet and request in-car traffic updates, news headlines, weather reports, sports scores, stock quotes, and e-mail." On the face of it, OnStar has huge potential. There is no denying the popularity of cell phones and... View Details
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- 01 Mar 2003
- News
Naina Lal Kidwai
Chartered Bank) in India in 1982, rising through the ranks in a variety of merchant, retail, and investment banking assignments before moving to Morgan Stanley’s India operation in 1994. Through a joint venture with the investment bank JM... View Details
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
taxpayers. The result can sometimes be a less empowered, more quiescent patient population. Interestingly, many developing countries operate more like the United States. Lacking the resources to fund meaningful national health programs,... View Details
- 01 Mar 2006
- News
The Producers
simultaneously. It’s a familiar juggling act in an erratic business that can see an actor suddenly drop out or a director lose interest. “My days are endless phone calls, e-mails, reading, and meetings,” says Zee, “talking to writers,... View Details
- 01 Jun 2005
- News
Profiles from the Class of 2005
economics graduate from Duke University, he was just three days away from launching a Wall Street career when the phone rang. Marilyn Quayle, the mother of a varsity lacrosse teammate, called to ask Flannery to be chief aide to her... View Details
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
subscribers every month. The system was extremely complicated. Computers were not using the same operating systems so there were a lot of protocol compatibility problems. There were no databases that could be accessed. So the... View Details
Keywords: by David Amis & Howard Stevenson
- 09 Jul 2019
- News
The Road to Impact
if—you could have a huge positive impact by just providing common-sense business techniques. Not Six Sigma, not One Sigma, just common sense,” Offensend observes. When he landed his first nonprofit position as chief operating officer at... View Details
- 01 Jun 2003
- News
Up Against The Firewall
else’s problem — until now. A phone call from the IT department reports that your company’s computer systems have been accessed by an intruder. Troves of business and financial data, your customers’ as well as your own, have been... View Details
- Profile
Angela R. Hicks Bowman
its early years, she asked Oesterle to take over as CEO in 1999 as she made plans to head to Harvard. Five years after she graduated, Angie’s List had become a highly visible company operating in 25 cities, with 91 employees and 172,000... View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
achieved a 41% year-on-year growth. Yemeksepeti operated with an EBITDA margin of over 50%. Although the company had introduced other revenue streams over the years, commissions remained as the main source of income. Aydin believed that,... View Details
Keywords: Re: Multiple Faculty
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
a huge amount of operating costs. “They have a phone number and an email for customer service, and that’s about it,” says Viceira. “The main way they communicate with customers is through a blog.” Secondly,... View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
friend. Masha had just graduated from HBS and was working at a medical-device company in Massachusetts. Okoloko's call came at the right time. Professionally, Masha was eager to join a start-up; personally, he'd resolved to move closer to his aging parents in Nigeria.... View Details
- 01 Dec 2009
- News
Robert Goodwin
understand how best to utilize their talents to make a difference. We help companies find ways to become more profitable in socially responsible ways. If a company is seeking ways to invest in a community it operates in, we can find... View Details
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
concentrated market structure and the high profits of the firms that would be among the several operating there, I think it's not surprising that we should see investments into already successful companies rather than new firms setting up... View Details
Keywords: by Martha Lagace
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
challenge is to understand local customer needs and produce localized products. In our book we discuss companies including GE, which has been innovating in the medical sector, and cellphone companies such as Nokia that reach large groups of customers by producing View Details
Keywords: by Martha Lagace
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
resources." Michael P. Cassidy (MBA '91), general manager of the Computer Telephony Product Group at Artisoft, Inc., a maker of tools that connect phones to computers, took these lessons to heart when he created his own company, Stylus... View Details