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Publications

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  • All HBS Web  (353)
    • People  (2)
    • News  (183)
    • Research  (145)
    • Events  (1)
  • Faculty Publications  (39)

Show Results For

  • All HBS Web  (353)
    • People  (2)
    • News  (183)
    • Research  (145)
    • Events  (1)
  • Faculty Publications  (39)
← Page 14 of 353 Results →
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

It's also how Tony Lucci got box seats for the World Series when thousands of others were shut out. And it explains how Bob Kraft positioned himself to buy a professional football team. Although Rovell, Lucci, and Kraft operated in very... View Details
Keywords: by Michael Wheeler
  • 11 Nov 2014
  • First Look

First Look: November 11

http://hbr.org/product/McKinsey---Co----Protecti/an/415022-PDF-ENG Harvard Business School Case 815-025 Fast Ion Battery John Davidson, a partner at Ware Street Capital (WSC) and a board member at Fast Ion Battery, had just received a View Details
Keywords: Sean Silverthorne
  • Profile

Brian T. Bedol

the difference between success and failure. Like seeing Mary Lou Retton on a plane? Yes. I realized that this was not just “used sports,” as one of our cable operators called them. These were little stories with incredible dramatic arcs.... View Details
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

reach the Internet and request in-car traffic updates, news headlines, weather reports, sports scores, stock quotes, and e-mail." On the face of it, OnStar has huge potential. There is no denying the popularity of cell phones and... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 24 Sep 2024
  • Research & Ideas

Why Small Businesses Deserve More Credit

of 2,414 of those were randomly offered surprise expansions, while another 755 firms were not, serving as a control group. Companies that were offered increases were notified via phone or text. The increases did not affect borrowing... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 04 Dec 2020
  • News

Hour by Hour

allow him to earn his high school degree through night courses. After one particularly frustrating temp gig—working as a forklift operator with no training—he remembered a restaurant in Albany, New York, that rehired him every summer and... View Details
  • 01 Mar 2012
  • News

Capitalism’s New Agenda

hundreds of millions of rural poor into the market system (as China Mobile did by bringing mobile phone service to the Chinese countryside), that brought medicine where it had been unaffordable (which the Indian pharmaceutical firm Cipla... View Details
Keywords: Joseph L. Bower, Herman B. Leonard, and Lynn S. Paine; social activism; Occupy Wallstreet; Corporate Services; Finance
  • 01 Sep 2007
  • News

To The Rescue

Each day, the chaos that is one sliver of modern India arrives in the form of 13,000 phone calls to the tranquil 37-acre campus of the Emergency Management and Research Institute (EMRI) outside Hyderabad in the southern state of Andhra... View Details
Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Health, Social Assistance; Telecommunications; Information
  • 01 Dec 2016
  • News

Vive la Madeleine!

company. You have to play the right card at the right time.” His car phone rings. It’s Marie, back at the factory. They’re down a worker for tomorrow’s schedule, and she’s having trouble finding a replacement. That morning, the problem... View Details
Keywords: Julia Hanna; illustrations by Natalya Balnova
  • 01 Jan 2004
  • News

Donald P. Nielsen, MBA 1963

broken were education and medicine," Nielsen recalls. "But education seemed too big a nut to crack." Settling on medicine, Nielsen and Cramer pored over the Seattle phone book to find a research and development company they could buy and... View Details
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

achieved a 41% year-on-year growth. Yemeksepeti operated with an EBITDA margin of over 50%. Although the company had introduced other revenue streams over the years, commissions remained as the main source of income. Aydin believed that,... View Details
Keywords: Re: Multiple Faculty
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

ready-to-heat soups, shipping an average of thirty thousand gallons each week. Shafir - himself a study in constant motion - plans to move his operation to a roomier location in nearby Chelsea early this year. Despite adding a $2.5... View Details
Keywords: Deborah Blagg
  • 19 Jun 2023
  • Blog Post

The Road to Impact

if—you could have a huge positive impact by just providing common-sense business techniques. Not Six Sigma, not One Sigma, just common sense,” Offensend observes. When he landed his first nonprofit position as chief operating officer at... View Details
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

to entry were eliminated, and many new carriers entered the market. While deregulation resulted in a dramatic increase in air travel, it also fundamentally changed the profit potential of the industry. Under regulation, airlines could bank on steady, stable profits and... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 29 Mar 2016
  • First Look

March 29, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2015
  • News

Screen Grab

models from which they were born,” says Cheng, citing the convention of the 2-hour movie and 30-minute or 1-hour TV sitcom or drama. “Now we have the factor of a mobile phone and a shorter format.” The question then turns on the best... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

a huge amount of operating costs. “They have a phone number and an email for customer service, and that’s about it,” says Viceira. “The main way they communicate with customers is through a blog.” Secondly,... View Details
Keywords: by Michael Blanding; Financial Services
  • 01 Feb 1997
  • News

Doing It Your Way

company operation or process." "I think of intrapreneurship as an attitude or spirit that involves creating something new," she says. The General Motors Saturn and the Hewlett-Packard DeskWriter computer printer, for example, were both... View Details
Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
  • 26 Jul 2016
  • Research & Ideas

Where will Pokémon Go with Your Personal Information?

all time. Data analytics firm Similar Web reported that in its first week alone, the app had been installed on nearly 11 percent of all Android phones in the United States, and surpassed Twitter’s daily usage shortly thereafter. Pokémon... View Details
Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation
  • 01 Mar 2006
  • News

The Producers

simultaneously. It’s a familiar juggling act in an erratic business that can see an actor suddenly drop out or a director lose interest. “My days are endless phone calls, e-mails, reading, and meetings,” says Zee, “talking to writers,... View Details
Keywords: Julia Hanna; Motion Picture and Sound Recording Industries; Information
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