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  • 21 Nov 2022
  • Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

citing a December 2020 survey from data firm Cardify. [div class=infogram-embed data-id=_/jDkUSqXh5u6Gl9G77NLQ][/div] Detailed consumer data for BNPL hasn’t been easy to analyze previously because... View Details
Keywords: by Rachel Layne; Retail; Financial Services; Technology
  • 2025
  • Working Paper

Performance Capital Flows in DC Pensions

By: Bryan Gutierrez Cortez, Victoria Ivashina and Juliana Salomao
Are defined contribution (DC) pension funds' capital flows sensitive to performance? We examine pressures from individual account holders who can switch their pension managers. Using novel data on retirement accounts for nearly 10 million individuals, we analyze... View Details
Keywords: Investment Funds; Retirement; Risk and Uncertainty; Financial Management; Investment Portfolio; Financial Services Industry
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  • Article

Credit and Punishment: Are Corporate Bankers Disciplined for Risk-Taking?

By: Janet Gao, Kristoph Kleiner and Joseph Pacelli
We examine whether bankers face disciplining consequences for structuring poorly performing corporate loans. We construct a novel data set containing the employment histories and loan portfolios of a large sample of corporate bankers and find that corporate credit... View Details
Keywords: Syndicated Loans; Credit Events; Career Outcomes; Loan Officers; Banks and Banking; Financing and Loans; Risk Management; Corporate Finance; Personal Development and Career
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  • 2008
  • Working Paper

Traveling Agents: Political Change and Bureaucratic Turnover in India

By: Lakshmi Iyer and Anandi Mani
We develop a framework to empirically examine how politicians with electoral pressures control bureaucrats with career concerns as well as the consequences for bureaucrats' career investments. Unique micro-level data on Indian bureaucrats support our key predictions.... View Details
Keywords: Governance Controls; Political Elections; Management Skills; Managerial Roles; Personal Development and Career; Societal Protocols; India
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  • 03 Oct 2022
  • Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

In August, mega venture capital firm Andreessen Horowitz announced a $350 million investment in residential real estate company Flow—the single largest investment the VC titan had ever made. But a bigger surprise than the investment amount was the View Details
Keywords: by Sean Silverthorne
  • February 2013 (Revised March 2013)
  • Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
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  • 12 Sep 2023
  • Research & Ideas

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

broadly for other industries looking to appeal to younger clients or adapt marketing strategies to a fluid business environment. Sizing up a changing investment world Historically speaking, financial advisory firms have focused on financial and retirement planning,... View Details
Keywords: by Ben Rand; Financial Services
  • 26 Jun 2023
  • Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

ended with a satisfying conclusion. The data could prove especially meaningful at a time when marketing leaders are stretching their budgets and thinking more strategically about spending, according to recent surveys. “We ended up... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 15 May 2015
  • Research & Ideas

Kids Benefit From Having a Working Mom

To gauge the global effect of working moms, the researchers dug into data from the International Social Survey Programme, a global consortium of organizations that conduct social science research, and studied 2002 and 2012 responses to a... View Details
Keywords: by Carmen Nobel
  • December 2007
  • Article

The Malleability of Environmentalism

By: Kimberly A. Wade-Benzoni, Min Li, Leigh L. Thompson and Max Bazerman
In this paper, we predict and find that self-perceptions of environmentalism are changed by subtle manipulations of context and, in turn, affect environmental behavior. In Study 1, we found that people exhibit greater positive assessments of their environmental... View Details
Keywords: Research; Environmental Sustainability; Behavior; Cognition and Thinking; Identity; Perception; Personal Characteristics
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  • April 2025
  • Article

Skill Dependencies Uncover Nested Human Capital

By: Moh Hosseinioun, Frank Neffke, Letian Zhang and Hyejin Youn
Modern economies require increasingly diverse and specialized skills, many of which depend on the acquisition of other skills first. Here we analyse US survey data to reveal a nested structure within skill portfolios, where the direction of dependency is inferred... View Details
Keywords: Competency and Skills; Human Capital; Personal Development and Career; Equality and Inequality; Analytics and Data Science
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  • 26 May 2015
  • First Look

First Look: May 26

expertise in personalization developed during his time as a serial entrepreneur and a founding team member of Google+; he sets about recruiting engineers, educators, VC investors, and families to set in motion his mission to provide... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2024
  • Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

Hoffmann, a postdoctoral scholar at the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute at Harvard, and Yanuo Zhou, a doctoral candidate at the University of Toronto. To quantify the dollar value... View Details
Keywords: by Rachel Layne; Computer; Information Technology; Technology
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

co-written with James Barnett and Christine Snively. A tale of two cultures From the very start, Amazon made its name on being fast, cheap, and efficient—using data to drive its product mix and enforcing strict employee discipline to... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Probing the productivity and morale toll The anonymized nature of the data made it difficult to discern the quality of the meetings and email communication, and the impact on employees’ well-being. The study also didn’t include the time... View Details
Keywords: by Danielle Kost
  • 30 Mar 2021
  • Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

negative health outcomes, including heart disease—Wu says this is the first study to analyze the impact on the innovation generated by firms and their workers. The research team analyzed a sample of 3,445 inventors and 1,180 firms in California and New England, drawing... View Details
Keywords: by Lane Lambert
  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

Farre-Mensa, Joan, Deepak Hegde, and Alexander Ljungqvist Abstract—We provide evidence on the value of patents to start-ups by leveraging the random assignment of applications to examiners with different propensities to grant patents. Using unique View Details
Keywords: Carmen Nobel
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

interest to remain, the leaders are responsible for the boundedly unethical actions that follow. Q: How do you become aware of your blind spots? A: By looking at the data. If you firmly believe that you want to give women and minorities greater opportunities in your... View Details
Keywords: by Sean Silverthorne
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

1950s, Unilever manufactured convenience foods, such as frozen foods and soup, ice cream, meat products, and tea and other drinks. It manufactured personal care products, including toothpaste, shampoo, hairsprays, and deodorants. The oils... View Details
Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

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