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  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Health. Quelch says integrating patient data is crucial to propelling the health care system to become more consumer-centric. Yet with many people concerned about privacy and skeptical about personal data being shared, he believes any... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 10 Mar 2021
  • News

Next Normal

However, the effects of professional isolation on job performance decrease with some face-to-face interactions and access to more communication technologies, such as video conferencing and dedicated voiceover IP lines. Even the perception... View Details
  • 01 Mar 2008
  • News

Innovation, Inc.

“Creativity does have a reputation for being magical,” says HBS professor Teresa Amabile. “One myth is that it’s associated with the particular personality or genius of a person — and in fact, creativity... View Details
Keywords: Julia Hanna; Mary Tripsas; Colleges, Universities, and Professional Schools; Educational Services; Management
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • Web

Artist Support | Baker Library

photography at MoMA in 1940 and at the San Francisco Art Institute in 1946. In the latter half of the twentieth century, increasing support for photography as an artform in Boston and across the country brought about changing perceptions... View Details
  • 25 Sep 2012
  • First Look

First Look: September 25

http://hbr.org/product/producing-prosperity-why-america-needs-a-manufactu/an/10345-HBK-ENG?referral=00304 Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement Author: Michel Anteby... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

and CEO Dan Schulman was especially vocal: “This decision reflects PayPal’s deepest values and our strong belief that every person has the right to be treated equally, and with dignity and respect,” he wrote in a statement. As the outcry... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

it's unlikely you've ever put them together just like this, with this same person acting and reacting in quite the same way. Negotiation is a particularly high-stakes form of communication, one that requires the lightning-quick, informed... View Details
Keywords: by Kathleen L. McGinn
  • 18 Feb 2022
  • Blog Post

Short Intensive Program (SIP): Climate Adaptation

industry that has an opportunity to turn an existential crisis into an opportunity: the oil and gas industry. While the oil and gas industry is not on the decline (yet) like the coal industry, it faces strong perception and regulatory... View Details
  • 11 Sep 2012
  • First Look

First Look: September 11

decreases the compassion that individuals express to others in need, that this effect is mediated by dampened feelings of empathy and heightened perceptions of unprofessionalism, and that it is circumscribed to bad news that has economic... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

how it has skewed our perception of reality, and then vigorously counter it. White people must take on this effort as their own, but in reality, it has infected all of us regardless of the hue of our skin. Uncovering those aspects of... View Details
  • 06 Dec 2016
  • First Look

December 6, 2016

overworked lifestyle, rather than a leisurely lifestyle, has become an aspirational status symbol. A series of studies shows that the positive inferences of status in response to busyness and lack of leisure are driven by the perceptions... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

the city of Boston, Massachusetts, show that revealing the “submerged state”—ensuring that citizens can see the often-hidden work that government performs—enhances both perceptions of and engagement with government. In Study 1, viewing a... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

Turkey’s economic development story has always been something of a black box for scholars to understand, perhaps in part because many of the most successful business enterprises there have been in family hands and largely closed to public scrutiny. The authors of a new... View Details
Keywords: by Sean Silverthorne
  • 22 Jul 2022
  • Blog Post

Climate Stories Episode #7: Turning Waste Heat to Power

in the office and the rest of the week at home. Janice explained, “We’ve seen tremendous benefit from the in person time, where our people have built stronger relationships with each other. We’re also seeing more serendipitous creativity... View Details
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

dynamics tool that he was responsible for creating—on a Sunday when he had a major personal engagement. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407037 Tim Keller at Katzenbach Partners LLC (B)... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

enabled retailers to do on a mass scale of millions of customers what shopkeepers did in their villages a century ago: offer a differentiated service to each shopper. Shopkeepers knew each one personally and treated them accordingly. If... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

not retain all of your early employees, but these tactics should mitigate some loss and will likely contribute to fostering a healthy culture of transparency, trust, and respect among team members. ” Be mindful of perceptions that come... View Details
Keywords: by Julia Austin
  • August 2022
  • Supplement

Atlanta Ransomware Attack (B)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Atlanta; Georgia (state, US)
Related
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

American company anymore." The notion in business that this is our country and we own its challenges has diminished. We believe that that corporate perception is ill-advised. It may be true that more of a company's activity is... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin