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  • 27 Sep 2011
  • First Look

First Look: September 27

performance in their exchange ties (Gulati and Sytch, 2007) and acquisitions (Zaheer et al., 2010); revenues (Baum et al., 2000; Shipilov and Li, 2008); market share (Zaheer and Bell, 2005) and market entry (Jensen, 2008); IPO success... View Details
Keywords: Sean Silverthorne
  • Web

Marketing - Faculty & Research

future. Recent Publications Don’t Let an AI Failure Harm Your Brand By: Julian De Freitas July–August 2025 | Article | Harvard Business Review How companies market their AI systems affects the repercussions they face when their products... View Details
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

and wail from the back seat: “Where are the fries?” Disappointment ensues. The reason for the oversight—and the frustrating customer experience—may have nothing to do with the fast-food worker’s skill level. In fact, new research shows that poor View Details
Keywords: by Kara Baskin; Food & Beverage
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

source development. We use DSMs to analyze a sample of matched-pair products—products that perform the same function but that have been developed via these contrasting modes of organization. Our results reveal significant differences in... View Details
Keywords: Martha Lagace
  • Article

Operational Efficiency and Effective Management in the Catheterization Laboratory

By: Grant W. Reed, Michael L. Tushman and Samir R. Kapadia
Operational efficiency is a core business principle in which organizations strive to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from... View Details
Keywords: Cath Lab; Catheterization Laboratory; Health Care and Treatment; Performance Efficiency; Management; Performance Productivity; Cost Management; Health Industry
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  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

performance management systems." Pain is part of the cost of successful knee surgery, but that doesn’t mean banging someone on the knee with a hammer is successful knee surgery. Culture is how a group does the things it does. It changes... View Details
Keywords: by Michael Beer
  • Web

Organizational Behavior - Faculty & Research

Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2016 Distinguished Scholar Award Organization Development & Change Division, Academy of Management By: Michael Tushman More Information Harvard Business View Details
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

and then carefully reviews the various issues associated with the project. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708022 Comcast New England: A Journey of Organizational Transformation Harvard... View Details
Keywords: Martha Lagace
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

the performance of mechanisms intended for human use. Download the paper: http://www.hbs.edu/research/pdf/08-064.pdf   PublicationsBusiness Analysis and Valuation: Using Financial Statements. 4th ed. Authors:Paul M. Healy and Krishna G.... View Details
Keywords: Martha Lagace
  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

reviews gave American shoppers the courage to venture beyond the safe harbors of retail mass merchants. The success of Amazon, Shopify, and social commerce sites such as Instagram convinced consumers to move much of their purchasing power... View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products
  • Web

Strategy - Institute For Strategy And Competitiveness

HBS ISC Strategy Strategy Strategy Explained Business Strategy Creating a Successful Strategy Corporate Strategy The Role of Leaders Related Topics Strategy Some companies perform better than others, and keep innovating so they grow and... View Details
  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

employees by getting to know them as people, not just workers. Finally, constructive 1:1s throughout the year makes performance reviews a breeze. With routine 1:1s, review time... View Details
Keywords: by Julia B. Austin
  • Program

Senior Executive Leadership Program—China

brand equity Measure, monitor, and communicate corporate performance while driving critical change Lead authentically and ethically at all levels and nurture a culture of accountability Build confidence in yourself as a leader,... View Details
  • 2017
  • Supplement

Uncommon Schools (B): Seeking Excellence at Scale through Standardized Practice

By: John J-H Kim and Sarah McAra
The (B) case provides an update to the (A) case by illustrating how charter school management organization Uncommon Schools responded to the disparity in its students’ 2013 standardized test results. In 2015, CEO Brett Peiser and his management team decided to align... View Details
Keywords: Charter Schools; Nonprofit Organizations; Strategy; Teaching; Talent And Talent Management; Innovation; Education; Early Childhood Education; Middle School Education; Organizational Structure; Performance Consistency; Growth and Development Strategy; Innovation and Invention; Education Industry
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  • Program

Compensation Committees

risks of cookie-cutter executive compensation solutions and external ratings systems Gain investor buy-in on compensation plans Get the most value from compensation consultants Understand and effectively utilize subjective and objective View Details
  • 08 May 2007
  • First Look

First Look: May 8, 2007

ability to create value. Creating superior performance with strategies optimized for adaptation (adjusting to differences), aggregation (overcoming differences), and arbitrage (exploiting differences), and for compound objectives.... View Details
Keywords: Martha Lagace
  • November 10, 2020
  • Article

Value-Based Health Care in Four Different Health Care Systems

By: Mjåset Christer, Umar Ikram, Navraj S. Nagra and Thomas W. Feeley
Health care systems across the world have increasingly embraced a value-based health care (VBHC) agenda. They do so for different reasons, using different foundations, and variations on the tools and tactics to effect their strategic goals. The role of governments,... View Details
Keywords: Value-based Health Care; Comparative Analysis; Health Care and Treatment; Value; Global Range; Performance Improvement
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  • 2024
  • Working Paper

Scaling Core Earnings Measurement with Large Language Models

By: Matthew Shaffer and Charles CY Wang
We study the application of large language models (LLMs) to the estimation of core earnings, i.e., a firm's persistent profitability from its core business activities. This construct is central to investors' assessments of economic performance and valuations. However,... View Details
Keywords: Large Language Models; AI and Machine Learning; Accounting; Profit; Corporate Disclosure; Analytics and Data Science; Measurement and Metrics
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  • 2008
  • Working Paper

Using Financial Innovation to Support Savers: From Coercion to Excitement

By: Peter Tufano
We review a wide variety of programs that support savings by families, in particular by low- and moderate-income families. These programs range from ones that literally compel families to save, to those that make it hard not to save, make it easier to save, provide... View Details
Keywords: Saving; Motivation and Incentives; Programs; Income; Personal Finance; Family and Family Relationships; Performance Effectiveness
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  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

policy on public participation to have teeth, it must also be tied to the performance reviews of staff. The Bank is filled with dedicated and motivated professionals, but few have the incentives to engage... View Details
Keywords: by Alnoor Ebrahim