Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (444) Arrow Down
Filter Results: (444) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (536)
    • News  (30)
    • Research  (444)
    • Events  (2)
  • Faculty Publications  (301)

Show Results For

  • All HBS Web  (536)
    • News  (30)
    • Research  (444)
    • Events  (2)
  • Faculty Publications  (301)
← Page 14 of 444 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

too narrow, or underconfident. When combining probability forecasts, users need to adjust for those individual tendencies. Measuring accuracy and tracking performance are crucial to improving forecasts. Just as there are different methods... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

conversations with their bosses, notes Thomas DeLong, who teaches organizational behavior at Harvard Business School. "I'm amazed that although organizations are willing to set metrics for success in difficult times, so few... View Details
Keywords: by Paul Michelman
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

keep the team progressing toward their goal, but to properly address all concerns raised along the way. Use the “clean sheet of paper” exercise to think creatively about company processes Another best practice is to perform the clean... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • September 2020 (Revised September 2021)
  • Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
Citation
Educators
Purchase
Related
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised September 2021.)
  • May 2021
  • Article

Value-Based Healthcare in Urology: A Collaborative Review

By: Chanan Reitblat, Paul A. Bain, Michael E. Porter, David N. Bernstein, Thomas W. Feeley, Markus Graefen, Santosh Iyer, Matthew J. Resnick, C.J. Stimson, Quoc-Dien Trinh and Boris Gershman
Context:
In response to growing concerns over rising costs and major variation in quality, improving value for patients has been proposed as a fundamentally new strategy for how healthcare should be delivered, measured, and... View Details
Keywords: Value-based Healthcare; Integrated Practice Units; Outcome Measurement; Time-Driven Activity-Based Costing; Health Care and Treatment; Value; Cost Management; Strategy; Outcome or Result; Measurement and Metrics
Citation
Find at Harvard
Related
Reitblat, Chanan, Paul A. Bain, Michael E. Porter, David N. Bernstein, Thomas W. Feeley, Markus Graefen, Santosh Iyer, Matthew J. Resnick, C.J. Stimson, Quoc-Dien Trinh, and Boris Gershman. "Value-Based Healthcare in Urology: A Collaborative Review." European Urology 79, no. 5 (May 2021): 571–585.
  • February 1995 (Revised June 1999)
  • Case

Chemical Bank: Implementing the Balanced Scorecard

By: Robert S. Kaplan and Norman Klein
The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
Citation
Educators
Purchase
Related
Kaplan, Robert S., and Norman Klein. "Chemical Bank: Implementing the Balanced Scorecard." Harvard Business School Case 195-210, February 1995. (Revised June 1999.)
  • January 15, 2019
  • Article

Is Your Company's Strategy Aligned with Your Ownership Model?

By: Josh Baron
The legacy of Vanguard founder John Bogle has brought attention to the transformative influence of ownership structures within the business world. Bogle's revolutionary insight into the limitations of active fund management led to the widespread adoption of index... View Details
Keywords: Ownership Type; Business Strategy; Organizational Structure; Strength and Weakness; Competitive Advantage
Citation
Register to Read
Purchase
Related
Baron, Josh. "Is Your Company's Strategy Aligned with Your Ownership Model?" Harvard Business Review (website) (January 15, 2019).
  • 2009
  • Working Paper

International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

By: David J. Collis, David Young and Michael Goold
This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details
Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile
Citation
Read Now
Related
Collis, David J., David Young, and Michael Goold. "International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination." Harvard Business School Working Paper, No. 10-044, December 2009.
  • 11 May 2011
  • Research & Ideas

Building a Better Board

fellow board members said you could do to be more effective as a board member or as a CEO," Kaufman says. More Comprehensive Assessment Metrics Historically, a board member's assessment of a CEO's View Details
Keywords: by Carmen Nobel
  • 8 May 2003 - 9 May 2003
  • Lecture

Developing Ethics Programs and Measuring Their Effectiveness." Panelist. "Director's Institute Inaugural Program: Intensive Education for Corporate Directors

By: Lynn S. Paine
Keywords: Ethics; Programs; Measurement and Metrics; Performance Effectiveness
Citation
Related
Paine, Lynn S. Developing Ethics Programs and Measuring Their Effectiveness." Panelist. "Director's Institute Inaugural Program: Intensive Education for Corporate Directors. Lecture at the Conference Board Directors' Institute Program: Intensive Education for Corporate Directors, Conference Board, New York, NY, May 8–9, 2003.
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

systems and processes. Moreover, the firm had experienced a slight decline in performance and increasing competition from major rivals prior to his arrival. We were intrigued by the changes taking place at Alpha, particularly as we... View Details
Keywords: by Martha Lagace
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

and making alignment of strategy and sales difficult. Performance management practices. Performance management is not just performance measurement or compensation, although... View Details
Keywords: by Sean Silverthorne; Retail
  • 11 Jan 2008
  • Conference Presentation

Are Management Standards Effective?

By: Michael W. Toffel
Keywords: Management; Standards; Performance Effectiveness
Citation
Related
Toffel, Michael W. "Are Management Standards Effective?" Paper presented at the Just Supply Chains Conference, January 11, 2008.
  • 1981
  • Article

Organizational Performance: Recent Developments in Measurement

By: R. M. Kanter and D. Brinkerhoff
Keywords: Organizations; Performance; Measurement and Metrics
Citation
Find at Harvard
Related
Kanter, R. M., and D. Brinkerhoff. "Organizational Performance: Recent Developments in Measurement." Annual Review of Sociology 7 (1981): 321–49.
  • 1981
  • Chapter

Productivity Measurement at the Level of the Firm: An Application within the Service Industry

By: Hirotaka Takeuchi
Keywords: Performance Productivity; Measurement and Metrics; Mathematical Methods; Service Industry
Citation
Related
Takeuchi, Hirotaka. "Productivity Measurement at the Level of the Firm: An Application within the Service Industry." In Productivity Analysis at the Firm Level, edited by Ali Dogramaci and Nabil R. Adam. Martinus Nijhoff Publishers, 1981.
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for investors searching for under-valued, socially responsible companies,... View Details
Keywords: by Rachel Layne
  • 20 May 2003
  • Lecture

Value Shift: Toward a New Standard of Corporate Performance." Presenter. "HBS Faculty Research Symposium 2003

By: Lynn S. Paine
Keywords: Standards; Performance
Citation
Related
Paine, Lynn S. Value Shift: Toward a New Standard of Corporate Performance." Presenter. "HBS Faculty Research Symposium 2003. Lecture at the HBS Faculty Research Symposium, Harvard Business School, Boston, MA, May 20, 2003.
  • 2009
  • Report

Breakthroughs in Shared Measurement

By: Mark R. Kramer, Marcie Parkhurst and Lalitha Vaidyanathan
The traditional approach to measuring each individual grant and nonprofit initiative separately prevents learning and improvement, because no 2 efforts can be compared on a consistent basis. This research highlights 20 social enterprises that developed innovative... View Details
Keywords: Impact Evaluation; Impact Measurement; Social Enterprise; Organizations; Performance Effectiveness; Measurement and Metrics
Citation
Register to Read
Related
Kramer, Mark R., Marcie Parkhurst, and Lalitha Vaidyanathan. "Breakthroughs in Shared Measurement." Report, FSG, July 2009.
  • February 2002 (Revised March 2002)
  • Case

Battery Ventures

By: Josh Lerner, G. Felda Hardymon, Ann Leamon, Nitin Gupta and Sameer Bharadwaj
Todd Dagres, general partner of Battery Ventures, reflects on his firm's organization and its effectiveness in one particular deal. One of the perennial challenges of venture capital is the scaling of the firm. Usually regarded as a craft industry, venture firms tend... View Details
Keywords: Venture Capital; Measurement and Metrics; Performance Effectiveness; Organizational Structure; Financial Services Industry
Citation
Educators
Purchase
Related
Lerner, Josh, G. Felda Hardymon, Ann Leamon, Nitin Gupta, and Sameer Bharadwaj. "Battery Ventures." Harvard Business School Case 802-159, February 2002. (Revised March 2002.)
  • October 1983
  • Article

Measuring Manufacturing Performance: A New Challenge for Management Accounting Research

By: Robert S. Kaplan
Keywords: Measurement and Metrics; Problems and Challenges; Accounting; Research; Performance
Citation
Find at Harvard
Related
Kaplan, Robert S. "Measuring Manufacturing Performance: A New Challenge for Management Accounting Research." Accounting Review 58 (October 1983): 686–705.
  • ←
  • 14
  • 15
  • …
  • 22
  • 23
  • →

Are you looking for?

→Search All HBS Web
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.