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- All HBS Web
(492)
- People (1)
- News (59)
- Research (364)
- Events (3)
- Multimedia (1)
- Faculty Publications (88)
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
innovation. Organizations consistently applied new metrics to measure performance but used activity and time logged into systems to proxy for the actual value. Forging a new, better workplace Businesses are only as good as their people,... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
Quantifying performance and measuring results are no longer the sole domain of for-profit enterprises. Today, many nonprofit organizations also find themselves on the hot seat—not with stockholders but with donors who expect similar... View Details
Keywords: by Julia Hanna
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- Web
Growing on the Job - Alumni
continued growth depends largely on your own initiative. Ultimately, growing on the job requires two things: identifying the areas in which you would like to grow, and establishing goals for your progress. Assessing needs and goals View Details
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
GenZers’ need for “connection” be any less than that of preceding generations? Has the pandemic so affected their outlook and behavior that they in turn will affect the way work is performed and businesses are organized and led? Have... View Details
Keywords: by James Heskett
- Web
Frequently Asked Questions | HBS Online
with a minimum recommended bandwidth of 2 Mbps download speed. Your browser performance will also affect your experience on the platform. To avoid browser-based issues and to ensure the best experience, we recommend that you update your... View Details
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details
Keywords: by Michael Blanding
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
years, but their performance is somewhere between a C and C+.” Gazette: Why do you think Amazon decided to plunge further into health care, an area they haven’t had a lot of success in? Chandra: When Amazon looks at health care, they... View Details
- 08 Mar 2022
- Blog Post
Recalling My First Cold Call: A Conversation with Second-Year Students
wanted to say. I used this as a learning experience and decided to find a comment buddy—someone who would give me feedback and vice versa. After every cold call or participation, my comment buddy would send me a message with their opinion... View Details
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References: Zac Anderson, “DeSantis says he will sign ‘Don’t Say Gay’ bill, slams Disney,” The (Sarasota,... View Details
Keywords: by James Heskett
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
information is delivered." One possible line would include information about a company's strategy. Brad Keller commented that "It takes more than just sharing financials or performance review data It is really a matter of being... View Details
Keywords: by James Heskett
- Web
Sustainable Investing Course | HBS Online
Screening and Portfolio Tilts Engagement and Proxy Voting ESG Integration and Alpha Generation Sustainable Public Market Funds Featured Exercises Evaluate the ESG performance of various companies Match ESG use cases to corresponding... View Details
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
American corporations have never been more partisan—starting at the top with executives who often bring on like-minded managers belonging to the same political party. Now, new research shows that when boardrooms are dominated by one party, the companies’ financial... View Details
Keywords: by Pamela Reynolds
- 18 Apr 2000
- Research & Ideas
Learning in Action
months. During the test period, Bean encourages extensive feedback at all times, and formally solicits feedback at three points: when the product is first received, at the midpoint, and at the end of the... View Details
Keywords: by David A. Garvin
- 23 Jun 2003
- Research & Ideas
Building a Better Buyer-Seller Relationship
compared the firms' performance over six years. What they found: in the beginning of a relationship, suppliers enjoyed no significant difference in sales, inventory holding and control costs, gross margins, or return on investment. But... View Details
Keywords: by Martha Lagace
- Web
Teaching Quantitative Material - Christensen Center for Teaching & Learning
Providing Assessment & Feedback Sample Class Teaching quantitative material with the case method challenges students to build their capabilities in identifying and solving problems embedded in context, think critically about approaches... View Details
- 01 Nov 2022
- What Do You Think?
Why Aren’t Business Leaders More Vocal About Immigration Policy?
understand why it isn’t in the best interests of their organizations to weigh in on all issues facing society, but this is one that can have a direct impact on the performance of their organizations. It is controversial. But to a... View Details
Keywords: by James Heskett
- Web
Business Economics Online Course | HBS Online
approach to various planning-related problems I tackle each day. My ability to identify details related to business efficiency and performance that I may have missed in the past was fine-tuned in the program, and my understanding of the... View Details
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details