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  • All HBS Web  (1,357)
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    • News  (238)
    • Research  (484)
    • Events  (13)
    • Multimedia  (17)
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  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

study. “Just seeing this race for the sake of it. And so we wanted to write a paper to help slow it down and just think through the risks and harms.” While the paper had already been reviewed by Google and submitted for peer review... View Details
Keywords: by Scott Van Voorhis; Technology
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

Entrepreneurial Leader: Peer Assessment.” Both are being prepared for launch in summer 2016. The team included Applegate; Janet Kraus, entrepreneur-in-residence; and Tim Butler, Senior Fellow and Senior Advisor to Career and Professional... View Details
Keywords: by HBS Working Knowledge
  • 29 Apr 2010
  • Working Paper Summaries

The Great Leap Forward: The Political Economy of Education in Brazil, 1889-1930

Keywords: by André Martínez-Fritscher, Aldo Musacchio & Martina Viarengo; Education
  • December 2023
  • Teaching Note

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
Teaching Note for HBS Case No. 122-101. As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were... View Details
Keywords: Health Care and Treatment; Employee Relationship Management; Knowledge Dissemination; Knowledge Management; Management Practices and Processes; Organizational Design; Organizational Structure; Groups and Teams; Learning; Health Industry; Netherlands
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Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Teaching Note 124-059, December 2023.
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

promotions are few and far between. Pay differences add up. Workers in the top firms for compensation earn almost 2.5 times more than their peers in the same roles at the worst firms, which results in earning $1.5 million or more over the... View Details
Keywords: by Pamela Reynolds
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

strategies for tamping it down. In one online study, participants were asked to read a biography by a fictitious peer who had achieved professional success, for example by landing a prestigious, lucrative job. People who read only about... View Details
Keywords: by Dina Gerdeman
  • 16 Feb 2023
  • HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
Keywords: by Lane Lambert; Financial Services
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

fail, even if their leaders can move on to avoid being held accountable. Why do some leaders lack courage? Many CEOs focus too much on managing to hit their numbers. They avoid making risky decisions that may make them look bad in the eyes of View Details
Keywords: by Bill George; Auto; Food & Beverage
  • January 2024
  • Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
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Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Multimedia/Video Supplement 424-705, January 2024.
  • 2023
  • Article

Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma

By: Nazlı Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell and Kamalini Ramdas
In Shared Medical Appointments (SMAs), patients with similar conditions meet the physician together and each receives one-on-one attention. SMAs can improve outcomes and physician productivity. Yet privacy concerns have stymied adoption. In physician-deprived nations,... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; India
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Sönmez, Nazlı, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell, and Kamalini Ramdas. "Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma." e0001648. PLoS Global Public Health 3, no. 7 (2023).
  • 21 Mar 2019
  • HBS Case

The Ferrari Way

more powerful engines. The decision seems to be working, Thomke says, with profits up 46 percent last year. “At the end of the day, what matters is results, and they are outperforming their peer group.” Beware of oversteering Ferrari’s... View Details
Keywords: by Michael Blanding; Auto
  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

multiplicative,” says Stanton. “If you have a better boss on a team, you get more out of each individual worker.” “These results suggest the most important peer is your supervisor” As a consequence, it may be tempting to assign more... View Details
Keywords: by Michael Blanding; Service
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

they were more likely to accept it even though they couldn’t tell what was behind it. Their resulting stocking decisions were 26 percent closer to the recommendation than the average choice. Why? Because they trusted their own peers who... View Details
Keywords: by Rachel Layne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

rotations, or peer mentorship opportunities. The fact that sales was on the third floor and R&D on the second isn’t quite as relevant as it once was. Comprehend/Challenge On the organizational level, this drive is usually satisfied... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production,  defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

business performance. What does matter, it turns out, is having a strong grasp of the business basics. Without exception, companies that outperformed their industry peers excelled at what we call the four primary management... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

are as passionate about how they partner and collaborate with their peers as they are about how their own teams perform. Resist fiefdoms and resolve rifts between teams as soon as you suspect there’s an issue. These issues can be toxic... View Details
Keywords: by Julia Austin
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

how these management skills can be acquired through peer networks, the researchers partnered with the Indian Software Product Industry Roundtable (iSPIRIT), a think tank that promotes the growth of Indian software product companies. The... View Details
Keywords: by Dina Gerdeman
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

book Corporate Explorer: How Corporations Beat Startups at the Innovation Game. In fact, venture-minded managers in big corporations often have the tools and infrastructure to become more successful than their peers at startups, say... View Details
Keywords: by Lane Lambert
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

report to you. But unless you manage the context in which your team resides, there's no way that your team can be successful. So you have to understand the political dynamics, you have to understand how to build a network with peers and... View Details
Keywords: by Carmen Nobel
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