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  • 09 Feb 2016
  • First Look

February 9, 2016

prided themselves on their sustainable fishing practices, which were not the historical norm for the industry; here, again, translating these practices into increased willingness to pay was a challenge. As... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

game, the amount of money you spent on the tickets should be irrelevant to the decision to go. The only things that should matter are the costs not yet incurred, such as cost and hassle of driving, and the... View Details
Keywords: by Manda Mahoney
  • 01 Sep 2003
  • What Do You Think?

To Whom Should Boards be Accountable?

those of employees, customers, or the public, as opposed to a substantially lower bid from a company whose interests are more closely aligned with the seller's and its various constituencies? Some of you... View Details
Keywords: by James Heskett
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

that make sense to all parties—because frankly until it makes sense to China, it's not going to happen." What do you think? Original Article A dozen years after the end of apartheid in South Africa,... View Details
Keywords: by James Heskett; Technology
  • 03 Apr 2012
  • First Look

First Look: April 3

managerial performance, found that managers higher in metacognitive cultural intelligence (CQ) were rated as more effective in intercultural creative collaboration by managers from other cultures. Study 2, a social network survey, found... View Details
Keywords: Carmen Nobel
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Tenbrunsel, and Max Bazerman Abstract—The business scandals in the past several decades led to the rising importance of ethics as a topic central to management scholarship. Behavioral scientists in particular were attracted to the topic... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2021
  • Research & Ideas

How Newspaper Closures Open the Door to Corporate Crime

pay the penalty to regulators without it affecting your reputation.” The paper, When the Local Newspaper Leaves Town: The Effects of Local Newspaper Closures on Corporate Misconduct, confirms that the press serves View Details
Keywords: by Avery Forman
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

dreams and ideas," stretch is even necessary? As she put it, "Stretch goals seem like a crutch to me." What do you think? Original Article The leadership of General Electric introduced the... View Details
Keywords: by Jim Heskett
  • 05 Jan 2010
  • First Look

First Look: January 5

are not driven by reverse causality. These patterns are not driven solely by common law nations such as the United Kingdom and United States, but also hold in Continental Europe. Download the paper:... View Details
Keywords: Martha Lagace
  • 31 Jan 2017
  • Research & Ideas

The Dow at 20,000: What's That All About?

you see as some of key factors that led to this? Luis Viceira:The Dow is an index that has traditionally included the largest companies traded in the US stock market. Its growth since its inception reflects... View Details
Keywords: by Jim Aisner
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

Summing Up: Where Do We Draw the Line on the Use of Technology in Hiring Practices? The idea of using brain scans in hiring, while it generated limited enthusiasm among respondents to this month's column, nevertheless was rejected by only a few. Respondents instead... View Details
Keywords: by James Heskett
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

seven-point scale. “The irony here was that in either case you had surgery you didn’t need,” Barasz says, “but the thing that people were most likely to fear was the regret they’d feel afterward.” "Bad news... View Details
Keywords: by Michael Blanding
  • 06 Dec 2010
  • Sharpening Your Skills

Sharpening Your Skills: Doing Business in Emerging Markets

for Internet freedom or cover for a failed business strategy, depending on with whom you talk. Professor John A. Quelch looks behind the headlines in a new case. Key concepts include: China has become more emboldened and self-confident... View Details
  • Research Summary

Wage Policies and Incentives to Invest in Firm-Specific Human Capital (joint with George Baker and Nancy Dean Beaulieu)

The accumulation of firm-specific knowledge improves firm productivity and employee reten-tion, by creating a wedge between what the employee is worth inside and outside the firm. How does the firm create incentives for investment in firm-specific human capital when... View Details
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

most productive sites prefer to pay CPC, while advertisers with lower quality sites prefer to pay CPA—a result that may be viewed as counterintuitive since low quality sites... View Details
Keywords: Martha Lagace
  • 24 Sep 2013
  • First Look

First Look: September 24

Abstract—Existing apology research has conceptualized apologies as a device to rebuild relationships following a transgression. As a result, apology research has failed to investigate the use of apologies... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2024
  • Research & Ideas

How Humans Outshine AI in Adapting to Change

begin a task, pivoting your perspective of where you are and what you can do as your environment changes. Artificial intelligence can’t do that yet—and the machines may have a... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

organization and its employees. Podolny, Khurana, and Hill-Popper collaborated on an e-mail interview to explain their latest research for HBS Working Knowledge. Martha Lagace: As you wrote in your working... View Details
Keywords: by Martha Lagace
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

discounts. Employers need health plans to encourage integrated practice units, and assemble comprehensive health information for members. Today's practice of paying health plan administrators a percentage of the company's health care... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
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