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  • August 2011 (Revised August 2013)
  • Case

Career at a Crossroad: Roopa Rao

By: Noam Wasserman and Lisa Brem
Akhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancée, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing... View Details
Keywords: Personal Development and Career; Business Startups; Business Growth and Maturation; Corporate Entrepreneurship; Work-Life Balance; Family and Family Relationships
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Wasserman, Noam, and Lisa Brem. "Career at a Crossroad: Roopa Rao." Harvard Business School Case 812-011, August 2011. (Revised August 2013.)
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

forms: It can be time and effort, knowledge, or money. But the cost has to be reasonably low, and the perceived psychic reward to the user has to be high enough to justify the cost. Perceived rewards are high when people are passionate... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation

    William R. Kerr

    William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

    Keywords: communications; computer; consulting; high technology; information technology industry; management consulting; manufacturing; telecommunications; venture capital industry
    • Article

    Managing a Polarized Workforce: How to Foster Debate and Promote Trust

    By: Julia A. Minson and Francesca Gino
    One of the toughest challenges leaders face is managing diverse perspectives—and given heightened tensions over politics and movements such as #MeToo and Black Lives Matter, that’s more difficult today than ever before. At the same time, productive disagreement and... View Details
    Keywords: Polarization; Employees; Perspective; Interpersonal Communication; Organizational Culture; Trust
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    Minson, Julia A., and Francesca Gino. "Managing a Polarized Workforce: How to Foster Debate and Promote Trust." Harvard Business Review 100, no. 2 (March–April 2022): 63–71.
    • 07 Jul 2020
    • Blog Post

    The JD/MBA Seminar: The Perfect Practice Ground

    As fourth years in our final year of the JD/MBA program, we have found that one of our favorite aspects of our HBS and HLS experiences has been the JD/MBA seminar. We looked forward to Tuesday nights last year as a time to meet, learn, and engage. Our peers presented... View Details
    • December 2007 (Revised February 2012)
    • Case

    John and Andrea Rice: Entrepreneurship and Life

    By: Howard H. Stevenson, Janet Kraus and Shirley Spence
    The case follows the professional and personal lives of John and Andrea Rice, illustrating the challenge of "juggling" the multiple aspects of life (career, family, community, self) in the pursuit of a personal vision of success. Particular attention is paid to the... View Details
    Keywords: For-Profit Firms; Entrepreneurship; Work-Life Balance; Family and Family Relationships; Nonprofit Organizations
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    Stevenson, Howard H., Janet Kraus, and Shirley Spence. "John and Andrea Rice: Entrepreneurship and Life." Harvard Business School Case 808-042, December 2007. (Revised February 2012.)
    • March 2022 (Revised February 2023)
    • Case

    Pakistan Rising: Bazaar's Growth Story (A)

    By: Paul A. Gompers and Gamze Yucaoglu
    The case opens in September 2021 as Hamza Jawaid and Saad Jangda, co-founders of Bazaar technologies (Bazaar), the Pakistani high growth B2B e-commerce marketplace, are contemplating whether the year-and-a half old startup should also venture into offering financing to... View Details
    Keywords: B2B; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Value Creation; Globalization; Competition; Expansion; Profit; Resource Allocation; Diversification; Corporate Strategy; Pakistan
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    Gompers, Paul A., and Gamze Yucaoglu. "Pakistan Rising: Bazaar's Growth Story (A)." Harvard Business School Case 822-098, March 2022. (Revised February 2023.)

      Christina R. Wing

      Christina Wing is a Senior Lecturer in the Technology and Operations Management Unit at Harvard Business School. Her research focuses on families in business, and she is the creator of Demystifying the Family Enterprise, a course that explores... View Details

      • 28 Jul 2011
      • Working Paper Summaries

      The Three Foundations of a Great Life, Great Leadership, and a Great Organization

      Keywords: by Michael C. Jensen

        Decision Leadership

        DECISION LEADERSHIP is a passionate argument that leaders are, above all, decision architects. They pursue truth over power. When they do, their decisions are more ethical, accounting for broad constituencies and diverse perspectives. Their approach to any task is... View Details

        • March 2011
        • Case

        Calveta Dining Services, Inc.: A Recipe for Growth?

        By: James L. Heskett and Patricia Girardi
        Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Created by Antonio Calveta and built on his passion for food and traditional family values, the firm had enjoyed three decades of strong growth when... View Details
        Keywords: Corporate Vision; Employee Empowerment; Service Management; Family Businesses; Growth Strategy; Family Business; Expansion; Communication; Employee Relationship Management; Service Operations; Organizational Structure; Growth and Development Strategy; Service Industry; Food and Beverage Industry
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        Heskett, James L., and Patricia Girardi. "Calveta Dining Services, Inc.: A Recipe for Growth?" Harvard Business School Brief Case 114-261, March 2011.
        • October 2014 (Revised December 2018)
        • Case

        Jean-Claude Biver (A): The Reemergence of the Swiss Watch Industry

        By: Ryan Raffaelli
        In the early 1980s, the Swiss watch industry was near collapse after failing to adapt to Japanese competition from battery-powered quartz technology. In 1982, Jean-Claude Biver purchased Blancpain, a watch company that had been out of business since 1961 but had once... View Details
        Keywords: Re-emergence; Leading Change; Organizational Change and Adaptation; Transformation; Leadership; Personal Development and Career; Apparel and Accessories Industry; Switzerland
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        Raffaelli, Ryan. "Jean-Claude Biver (A): The Reemergence of the Swiss Watch Industry." Harvard Business School Case 415-031, October 2014. (Revised December 2018.)
        • January 2016
        • Case

        Savannah Informatics

        By: Kevin Schulman
        John Muthee and Justus Paul are recent graduates of medical school and a unique program in clinical informatics. They return to Nairobi, Kenya with a passion to make a difference in their community. They have a team they know well, but need to find a project concept... View Details
        Keywords: Information Systems; Entrepreneurship; Strategy; Kenya; Africa
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        Schulman, Kevin. "Savannah Informatics." Harvard Business School Case 316-111, January 2016.
        • December 2, 2021
        • Article

        Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’

        By: Hubert Joly and Adi Ignatius
        Hubert Joly was behind an amazing turnaround at Best Buy. While everybody was saying he should lay people off to solve the company’s problems, Joly instead listened to the people working for him and found solutions that didn’t involve people losing their jobs.... View Details
        Keywords: Purpose; Meaningful Work; Employee Empowerment; Mission and Purpose; Employees; Organizational Culture; Leadership
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        Joly, Hubert, and Adi Ignatius. "Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’." Harvard Business Review (website) (December 2, 2021). (Interview with Adi Ignatius, with embedded video.)
        • October 2016
        • Case

        Addicaid: Scaling a Digital Platform for Addiction Wellness and Recovery

        By: Robert S. Huckman and Sarah Mehta
        In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The app was grounded in cognitive behavioral therapy and used the... View Details
        Keywords: Digital Health Interventions; Substance Use Disorder; Addiction Treatment; Addiction Recovery; Scale; Innovation; Health; Health Disorders; Health Industry; New York (city, NY)
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        Huckman, Robert S., and Sarah Mehta. "Addicaid: Scaling a Digital Platform for Addiction Wellness and Recovery." Harvard Business School Case 617-018, October 2016.
        • Teaching Interest

        Overview

        Teaching has been a lifelong passion of mine. As the third generation of academics in my family, I see good teaching as a means to give back and to encourage others to share my passion for discovery. I’ve been very lucky to have many teaching opportunities, both as an... View Details
        Keywords: Big Data; Technology Strategy; Machine Learning; Data Science; "Marketing Analytics"; Data Visualization; Analysis; Technological Innovation; Innovation and Invention; Intellectual Property; Corporate Strategy; Software; Information Technology; Entrepreneurship; Marketing; Technology Industry; Information Technology Industry; Green Technology Industry; Computer Industry; Advertising Industry
        • 17 Sep 2020
        • Blog Post

        HBS Grads Launch Cybersecurity Nonprofit to Fight Infodemic

        and Africa. She’s particularly passionate about blockchain, cryptoeconomics, and privacy. humanID is an anonymous Single-Sign-On replacing “Login with Facebook” while also blocking bot-armies and trolls, with the goal to stop fake news... View Details

          Jill J. Avery

          Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

          Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels & motels; food; beverage
          • June 2009 (Revised October 2011)
          • Case

          Mina O'Reilly at Logan Airport's TSA

          By: Michel Anteby and Erin McFee
          Mina O'Reilly, an officer at Logan Airport's Transportation Security Administration (TSA) in Boston, must discipline an employee responsible for a security breach that resulted in a 45-minute terminal closure during peak hours, a potential threat to traveler safety,... View Details
          Keywords: Corporate Accountability; Employee Relationship Management; Organizational Culture; Air Transportation; Air Transportation Industry; Boston
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          Anteby, Michel, and Erin McFee. "Mina O'Reilly at Logan Airport's TSA." Harvard Business School Case 409-116, June 2009. (Revised October 2011.)
          • 25 Aug 2021
          • News

          PRIMO 2021: An Introduction to Research

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