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  • February 1993
  • Background Note

HRM Course Overview Note

By: Michael Beer
Provides an overview of the first-year required course in Human Resource Management. It argues that commitment, coordination, and competence are critical organizational outcomes and that skills in organizational diagnosis, design, and change are central to obtaining... View Details
Keywords: Change; Competency and Skills; Human Resources; Organizations; Organizational Design; Outcome or Result; Behavior
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Beer, Michael. "HRM Course Overview Note." Harvard Business School Background Note 493-062, February 1993.
  • September 2013
  • Supplement

The Abraaj Group and the Acibadem Healthcare Investment (B)

By: Paul A. Gompers, Bora Uluduz and Firdevs Abacioglu
This case provides an update on the ultimate outcome of the transaction presented in The Abraaj Group and the Acibadem Healthcare Investment (A). View Details
Keywords: Health Care; Leveraged Buyouts; Private Equity; Health Care and Treatment; Europe
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Gompers, Paul A., Bora Uluduz, and Firdevs Abacioglu. "The Abraaj Group and the Acibadem Healthcare Investment (B)." Harvard Business School Supplement 214-022, September 2013.
  • Article

Assessing the Value of Pediatric Aerodigestive Care

By: Robert S. Kaplan, Chris Hartnick, Mahek Shah, Steven M. Coppess, Alisa Yamasaki, Kaalan E. Johnson, Jeremy Prager, Christopher T. Wootten, Thomas Gallagher and Evan Propst
Leaders at six hospitals conducted a research study to assess and compare the health outcomes and costs of pediatric aerodigestive care. Four of the hospitals delivered care with an integrated practice unit (IPU) while two delivered care traditionally, with isolated... View Details
Keywords: Time-Driven Activity-Based Costing; Value-based Health Care; Integrated Practice Unit; Health Care and Treatment; Cost Management; Performance Improvement
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Kaplan, Robert S., Chris Hartnick, Mahek Shah, Steven M. Coppess, Alisa Yamasaki, Kaalan E. Johnson, Jeremy Prager, Christopher T. Wootten, Thomas Gallagher, and Evan Propst. "Assessing the Value of Pediatric Aerodigestive Care." NEJM Catalyst Innovations in Care Delivery 1, no. 4 (July–August 2020).
  • October 19, 2015
  • Article

Getting Bundled Payments Right in Health Care

By: Robert S. Kaplan, Derek A. Haas, Dereesa Reid, Jonathan Warsh and Michael E. West
Bundled payments—single payments that cover all the care for a patient’s medical condition or treatment over a specified timeframe—are increasingly being deployed to motivate the delivery of better patient outcomes at lower costs. Hoag Orthopedic Institute (HOI), a... View Details
Keywords: Health Care and Treatment; Product Marketing; Health Industry
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Kaplan, Robert S., Derek A. Haas, Dereesa Reid, Jonathan Warsh, and Michael E. West. "Getting Bundled Payments Right in Health Care." Harvard Business Review (website) (October 19, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
  • 2012
  • Working Paper

Componential Theory of Creativity

By: Teresa M. Amabile
The componential theory of creativity is a comprehensive model of the social and psychological components necessary for an individual to produce creative work. The theory is grounded in a definition of creativity as the production of ideas or outcomes that are both... View Details
Keywords: Creativity; Theory; Social Psychology; Organizational Culture
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Amabile, Teresa M. "Componential Theory of Creativity." Harvard Business School Working Paper, No. 12-096, April 2012.

    TopCoder Innovation Series - Professor Karim Lakhani on Open Innovation

    Professor Lakhani - Harvard Business School - shares his thoughts on the extreme value outcomes born from Open Innovation competitions, Big Data opportunities and the TopCoder... View Details

    • April 2021
    • Case

    ClearChoice Dental Implant Centers

    By: Robert S. Kaplan, Ashiana Jivraj and Jane Barrow
    The case illustrates the application of value-based health care to dental medicine. ClearChoice Dental Implant Centers was a rapidly-growing network of dentist-owned independent implant clinics. The targeted market included 23 million people, 15% of the US adult... View Details
    Keywords: Value-based Health Care; Dental Medicine; Growth and Development Strategy; Expansion; Business Strategy; Customer Value and Value Chain; Customer Focus and Relationships; Health Industry; United States
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    Kaplan, Robert S., Ashiana Jivraj, and Jane Barrow. "ClearChoice Dental Implant Centers." Harvard Business School Case 121-082, April 2021.
    • Article

    The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior

    By: Adam M. Grant, Andrew Molinsky, Joshua D. Margolis, Melissa Kamin and William Schiano
    Considerable research has examined how procedural injustice affects victims and witnesses of unfavorable outcomes, with little attention to the “performers” who deliver these outcomes. Drawing on dissonance theory, we hypothesized that performers' reactions to... View Details
    Keywords: Interpersonal Communication; Judgments; Fairness; Outcome or Result; Behavior; Identity; Power and Influence
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    Grant, Adam M., Andrew Molinsky, Joshua D. Margolis, Melissa Kamin, and William Schiano. "The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior." Journal of Applied Social Psychology 39, no. 2 (February 2009): 319–349.
    • March 2020 (Revised September 2020)
    • Case

    Opportunity Insights: Research and Policy for Social Mobility

    By: Scott Duke Kominers, Jeffrey Huizinga and Allison Ciechanover
    Opportunity Insights -- a non-profit that researches drivers of economic opportunity and develops policy solutions to help families achieve better life outcomes -- seeks to expand its impact. View Details
    Keywords: Economic Opportunity; Social Mobility; Nonprofit Organizations; Social Issues; Housing; Policy; Opportunities
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    Kominers, Scott Duke, Jeffrey Huizinga, and Allison Ciechanover. "Opportunity Insights: Research and Policy for Social Mobility." Harvard Business School Case 820-714, March 2020. (Revised September 2020.)
    • March 2007 (Revised August 2007)
    • Supplement

    Dell Computers (B): The Transition

    By: Frances X. Frei and Christine van Keuren
    The case presents the outcome of the (A) case and explores challenges in the PC industry up to early 2007. Michael Dell's return as CEO is also discussed. View Details
    Keywords: Customer Relationship Management; Managerial Roles; Service Delivery; Service Operations; Hardware; Technology Industry
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    Frei, Frances X., and Christine van Keuren. "Dell Computers (B): The Transition." Harvard Business School Supplement 607-081, March 2007. (Revised August 2007.)
    • March 1996 (Revised June 1996)
    • Case

    Choices in U.S. Trade Policy

    By: Louis T. Wells Jr. and Courtenay Sprague
    Describes the moments leading to the conclusion of the Uruguay Round of international trade negotiations and the outcome of those negotiations. Discusses some of the options facing the Clinton Administration with respect to its international trade policy. View Details
    Keywords: Trade; Governing Rules, Regulations, and Reforms; Policy; Negotiation; Outcome or Result; United States
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    Wells, Louis T., Jr., and Courtenay Sprague. "Choices in U.S. Trade Policy." Harvard Business School Case 796-117, March 1996. (Revised June 1996.)
    • 26 Jul 2004
    • Research & Ideas

    A Better Way to Negotiate: Backward

    preferred outcome and think in reverse about how to get there. Here are the basic steps: 1. Draw a "map" of the parties who are currently involved and those who might potentially get onboard, along with their interests and their... View Details
    Keywords: by James K. Sebenius
    • Article

    Navy Medicine Introduces Value-Based Health Care

    By: Alee Hernandez, Robert S. Kaplan, Mary L. Witkowski, C. Forrest Faison III and Michael E. Porter
    In 2016 the newly appointed surgeon general of the Navy launched a value-based health care pilot project at Naval Hospital Jacksonville to explore whether multidisciplinary care teams (known as integrated practice units, or IPUs) and measurement of outcomes could... View Details
    Keywords: Military Health System; Health Care and Treatment; Cost Management; Projects
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    Hernandez, Alee, Robert S. Kaplan, Mary L. Witkowski, C. Forrest Faison III, and Michael E. Porter. "Navy Medicine Introduces Value-Based Health Care." Health Affairs 38, no. 8 (August 2019): 1393–1400.
    • 2014
    • Working Paper

    Handshaking Promotes Cooperative Dealmaking

    By: Juliana Schroeder, Jane Risen, Francesca Gino and Michael I. Norton
    Humans use subtle sources of information—like nonverbal behavior—to determine whether to act cooperatively or antagonistically when they negotiate. Handshakes are particularly consequential nonverbal gestures in negotiations because people feel comfortable initiating... View Details
    Keywords: Negotiation Tactics; Cooperation; Societal Protocols
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    Schroeder, Juliana, Jane Risen, Francesca Gino, and Michael I. Norton. "Handshaking Promotes Cooperative Dealmaking." Harvard Business School Working Paper, No. 14-117, May 2014.
    • 2012
    • Dictionary Entry

    Learning from Failure

    By: Mark D. Cannon and Amy C. Edmondson
    Failure is defined as an outcome that deviates from expected and desired results. Learning from failure describes processes and behaviors through which individuals, groups and organizations gain accurate and useful insights from failures and modify future behaviors,... View Details
    Keywords: Learning From Failure; Failure; Learning; Behavior; Organizational Change and Adaptation
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    Cannon, Mark D., and Amy C. Edmondson. "Learning from Failure." In Encyclopedia of the Sciences of Learning, edited by Norbert M. Seel, 1859–1863. New York: Springer, 2012.
    • 08 Mar 2017
    • News

    Can the Proposed American Health Care Act Improve on 'Obamacare'?

    • December 2015 (Revised January 2017)
    • Supplement

    P&G Canada: Old Company, New Tricks (B)

    By: Brian J. Hall, Tiffany Y. Chang and Theresa Morin Hall
    This is the (B) case supplement to "P&G Canada: Old Company, New Tricks." It details the outcome of the drastic reduction in office space from eight floors to three floors. View Details
    Keywords: Organizations; Organizational Change and Adaptation; Leading Change; Human Resources; Change Management; Transition; Consumer Products Industry; Canada
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    Hall, Brian J., Tiffany Y. Chang, and Theresa Morin Hall. "P&G Canada: Old Company, New Tricks (B)." Harvard Business School Supplement 916-024, December 2015. (Revised January 2017.)
    • Research Summary

    Overview

    By: Joshua R. Schwartzstein
    Professor Schwartzstein uses the lens of behavioral economics to build more psychologically accurate assumptions into economic models, and he applies these models to create a more realistic understanding of market outcomes and optimal public policy. View Details
    • 16 Oct 2008
    • Working Paper Summaries

    Making the Gambler’s Fallacy Disappear: The Role of Experience

    Keywords: by Gregory M. Barron & Stephen Leider
    • 29 Sep 2008
    • Research & Ideas

    Financial Crisis Caution Urged by Faculty Panel

    Harvard Business School faculty members, looking at the U.S. financial crisis from a variety of disciplines, urged caution and prudent analysis in a recent panel discussion. The discussion titled "Turmoil on the Street: Fathoming the Financial Crisis" was... View Details
    Keywords: by Martha Lagace; Financial Services
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