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  • All HBS Web  (925)
    • News  (76)
    • Research  (621)
    • Events  (4)
  • Faculty Publications  (211)

Show Results For

  • All HBS Web  (925)
    • News  (76)
    • Research  (621)
    • Events  (4)
  • Faculty Publications  (211)
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  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

bores you, and which the world does not need—this life is hell. —W.E.B. Du Bois In the organizational context, the four-drive theory implies that every person, from the CEO to the most junior employee will bring a predictable set of... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 10 Feb 2020
  • In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

serve, the skills they employ, and their organizational structures. The latter approach involves higher costs and time horizons, but most likely also much higher returns.” Raffaella Sadun (@raffasadun), a professor of business... View Details
Keywords: by Danielle Kost
  • Article

Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups

By: M. Valentine and A. C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Service Delivery; Organizational Structure; Groups and Teams; Performance Efficiency
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Valentine, M., and A. C. Edmondson. "Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
  • February 2016
  • Article

Unearned Status Gain: Evidence from a Global Language Mandate

By: Tsedal Neeley and Tracy Dumas
Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory... View Details
Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States
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Neeley, Tsedal, and Tracy Dumas. "Unearned Status Gain: Evidence from a Global Language Mandate." Academy of Management Journal 59, no. 1 (February 2016): 14–43.
  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

Studies in December. She cowrote the paper with Pamela Hinds of Stanford University and Catherine Cramton of George Mason University. The authors point to classic research by Dora Lau and Keith Murnighan on "faultlines"—team subgroups that View Details
Keywords: by Kim Girard
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

workplace interaction. Digging requires those belonging to power-dominant groups to open up and learn more about the perspectives of marginalized groups. On a personal level, that may mean considering how one’s upbringing and environment shaped one’s beliefs. On an... View Details
Keywords: by Pamela Reynolds
  • 14 May 2013
  • First Look

First Look: May 14

Abstract—This paper examines the direct private equity investment strategies across sovereign wealth funds (SWFs) and their relationship to the funds' organizational structures. SWFs seem to engage in a form... View Details
Keywords: Sean Silverthorne
  • 29 May 2012
  • First Look

First Look: May 29

  PublicationsOvercoming Resistance to Organizational Change: Strong Ties and Affective Cooptation Authors:Julie Battilana and Tiziana Casciaro Publication:Management Science (forthcoming) Abstract We propose a relational theory of how... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • First Look

First Look: October 25

on policies that have the same form as the one currently used in the United States. In particular, we consider policies that are based on a point system, which ranks patients according to some priority criteria, e.g., waiting time,... View Details
Keywords: Sean Silverthorne
  • January 2022 (Revised November 2023)
  • Case

Expanding the Culture of Learning at Kraft Heinz

By: Ashley V. Whillans and Carolyn Watson
The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details
Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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Whillans, Ashley V., and Carolyn Watson. "Expanding the Culture of Learning at Kraft Heinz." Harvard Business School Case 922-036, January 2022. (Revised November 2023.)
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

is in process. Teaming, she says, is essential to organizational learning. In her new book Extreme Teaming: Lessons in Complex, Cross-Sector Leadership, Edmondson, the Novartis Professor of Leadership and Management at Harvard Business... View Details
Keywords: by Amy C. Edmondson; Mining
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

employment in the business. The board of directors sets policy for the business and may also make recommendations to the family council in matters that concern the business. The board and family council should coordinate their work and not overstep each other's... View Details
  • 22 Dec 2008
  • Research & Ideas

10 Reasons to Design a Better Corporate Culture

Leadership is critical in codifying and maintaining an organizational purpose, values, and vision. Leaders must set the example by living the elements of culture: values, behaviors, measures, and actions. Values are meaningless without... View Details
Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler
  • 05 Jul 2022
  • What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

supply of “safety stock” was the order of the day for those using slower forms of transportation. "The result, of course, was what came to be known as 'just-in-time' inventory management, as championed by firms such as Toyota." One of my... View Details
Keywords: by James Heskett; Manufacturing; Shipping; Transportation
  • 15 Mar 2011
  • First Look

First Look: March 15

examine the organizational transformation of risk experts in two large U.K. banks, where we study the dynamics of the risk management function over a period of five years. Our findings indicate that the rising influence of a staff... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

the Triarc team used. In most corporations, brand marketing sounds like a form of warfare. Consumers are targeted, campaigns are planned, products are positioned and launched, waves of advertising are flighted, and then market research... View Details
Keywords: by John Deighton; Food & Beverage
  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
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Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups." Harvard Business School Working Paper, No. 12-062, January 2012. (Revised June 2014.)
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

Organizational Ambidexterity: IBM and Emerging Business Opportunities Authors:Charles A. O'Reilly, III, Michael L. Tushman, and J. Bruce Harreld Publication:California Management Review (forthcoming) Abstract The empirical evidence is... View Details
Keywords: Martha Lagace
  • February 2008 (Revised February 2008)
  • Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry
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Godes, David B., and David Lane. "Lincoln Financial Group (B): Making LFD a Reality." Harvard Business School Supplement 508-029, February 2008. (Revised February 2008.)
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