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      Organizational Behavior ModificationRemove Organizational Behavior Modification →

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      • June 1994 (Revised August 1994)
      • Case

      Cunard Line Ltd.: Managing Integrated Marketing Communications

      By: Stephen A. Greyser
      Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional... View Details
      Keywords: Advertising Campaigns; Marketing Communications; Marketing Strategy; Product Positioning; Consumer Behavior; Organizational Structure; Identity; Balance and Stability; Shipping Industry
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      Greyser, Stephen A. "Cunard Line Ltd.: Managing Integrated Marketing Communications." Harvard Business School Case 594-046, June 1994. (Revised August 1994.)
      • autumn 1993
      • Article

      Motivational Synergy: Toward New Conceptualizations of Intrinsic and Extrinsic Motivation in the Workplace

      By: T. M. Amabile
      The foundation for a model of motivational synergy is presented. Building upon but going beyond previous conceptualizations, the model outlines the ways in which intrinsic motivation (which arises from the intrinsic value of the work for the individual) might interact... View Details
      Keywords: Motivation and Incentives; Theory; Creativity; Situation or Environment; Organizational Culture
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      Amabile, T. M. "Motivational Synergy: Toward New Conceptualizations of Intrinsic and Extrinsic Motivation in the Workplace." Human Resource Management Review 3, no. 3 (autumn 1993): 185–201.
      • July 1993 (Revised December 2003)
      • Case

      Sears Auto Centers (A)

      By: Lynn S. Paine and Michael Santoro
      The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
      Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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      Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
      • May 1993 (Revised May 1994)
      • Case

      Managing for Integrity: Three Vignettes

      By: Lynn S. Paine
      Three situations are described. A branch manager for a retail brokerage firm must decide whether to change the branch's cash management techniques to increase interest earnings. An auto mechanic must decide whether to oversell parts and repairs to meet sales and... View Details
      Keywords: Growth Management; Ethics; Decision Making; Organizational Culture; Financial Management; Sales; Organizational Change and Adaptation
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      Paine, Lynn S. "Managing for Integrity: Three Vignettes." Harvard Business School Case 393-154, May 1993. (Revised May 1994.)
      • February 1993
      • Background Note

      HRM Course Overview Note

      By: Michael Beer
      Provides an overview of the first-year required course in Human Resource Management. It argues that commitment, coordination, and competence are critical organizational outcomes and that skills in organizational diagnosis, design, and change are central to obtaining... View Details
      Keywords: Change; Competency and Skills; Human Resources; Organizations; Organizational Design; Outcome or Result; Behavior
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      Beer, Michael. "HRM Course Overview Note." Harvard Business School Background Note 493-062, February 1993.
      • August 1992 (Revised September 2002)
      • Case

      Star Distributors, Inc. (A)

      By: David A. Thomas
      Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and... View Details
      Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race; Management Style; Conflict and Resolution; Business and Stakeholder Relations
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      Thomas, David A. "Star Distributors, Inc. (A)." Harvard Business School Case 493-015, August 1992. (Revised September 2002.)
      • August 1992 (Revised December 1994)
      • Case

      Sexual Harassment, Free Speech or ...?

      By: Lynn S. Paine
      Presents two brief vignettes about female employees who object to gender discrimination in their work environment. In one case, the manager of a convenience store removes "adult" magazines from the store's shelves because she sees them as damaging to women. In the... View Details
      Keywords: Moral Sensibility; Working Conditions; Law; Behavior; Managerial Roles; Crime and Corruption; Groups and Teams; Organizational Culture; Problems and Challenges; Gender
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      Paine, Lynn S. "Sexual Harassment, Free Speech or ...?" Harvard Business School Case 393-033, August 1992. (Revised December 1994.)
      • February 1991 (Revised July 1993)
      • Case

      Cultural Change at Nissan Motors

      By: John P. Kotter
      Depicts the reformation of Nissan Motor Co.'s corporate culture and the company's subsequent turnaround in market share and profits. In 1985, Yutaka Kume became president of Nissan and thereafter, he continually emphasized the need for internal change throughout the... View Details
      Keywords: Organizational Change and Adaptation; Organizational Culture; Leadership; Behavior; Governing Rules, Regulations, and Reforms; Change Management; Management; Auto Industry; Manufacturing Industry
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      Kotter, John P. "Cultural Change at Nissan Motors." Harvard Business School Case 491-079, February 1991. (Revised July 1993.)
      • November 1988 (Revised July 1997)
      • Case

      Technology Transfer at a Defense Contractor

      By: Linda A. Hill
      At a time of great changes in the corporate environment, Larry Yoshino, a design lab manager at Parsons Controls Corp., faces a delay in a costly defense project due to the inability of one of his subordinates to gain the cooperation of engineers at Parsons'... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects
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      Hill, Linda A. "Technology Transfer at a Defense Contractor." Harvard Business School Case 489-084, November 1988. (Revised July 1997.)
      • 1988
      • Chapter

      The Significance of Race and Ethnicity for Understanding Organizational Behavior

      By: D. A. Thomas and Clayton P. Alderfer
      Keywords: Organizations; Race; Ethnicity
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      Thomas, D. A., and Clayton P. Alderfer. "The Significance of Race and Ethnicity for Understanding Organizational Behavior." In Review of Industrial and Organizational Psychology. 3 vols. Edited by C. Cooper. John Wiley & Sons, 1988.
      • 1987
      • Book

      The Handbook of Organizational Behavior

      By: Jay W. Lorsch
      Keywords: Organizations; Behavior
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      Lorsch, Jay W., ed. The Handbook of Organizational Behavior. Englewood Cliffs, NJ: Prentice Hall, 1987.
      • January 1983 (Revised December 1984)
      • Background Note

      Organizational Behavior II: An Overview

      By: Michael Beer
      Keywords: Organizational Culture
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      Beer, Michael. "Organizational Behavior II: An Overview." Harvard Business School Background Note 483-091, January 1983. (Revised December 1984.)
      • 1980
      • Book

      Approaches to Managing Organizational Behavior: Models, Cases and Readings

      By: D. Nadler, Michael Tushman and N. Hatvany
      Keywords: Organizations; Behavior; Management
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      Nadler, D., Michael Tushman, and N. Hatvany. Approaches to Managing Organizational Behavior: Models, Cases and Readings. Boston: Little, Brown and Company, 1980.
      • autumn 1980
      • Article

      A Model for Diagnosing Organizational Behavior

      By: D. Nadler and Michael Tushman
      Keywords: Organizations; Behavior
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      Nadler, D., and Michael Tushman. "A Model for Diagnosing Organizational Behavior." Organizational Dynamics 9, no. 2 (autumn 1980): 35–51.
      • 01 Aug 1979
      • Conference Presentation

      Organizational Locations as a Link between Structure and Behavior: General Considerations and the Case of Opportunity and Power

      By: R. M. Kanter
      Keywords: Organizations; Social Psychology; Behavior; Power and Influence
      Citation
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      Kanter, R. M. "Organizational Locations as a Link between Structure and Behavior: General Considerations and the Case of Opportunity and Power." Paper presented at the American Sociological Association Annual Meeting, Boston, MA, August 01, 1979. (Thematic (Invited) Session on Complex Organizations, Boston, August 1979. Also in Developing Organizational and Human Resources in the Turbulent 1980s, edited by D.B. Gutknecht and J. Loorum University Press of America, 1984.)
      • Article

      A Consumer Guide to Six Introductory Organizational Behavior Textbooks

      By: Leonard A. Schlesinger and Michael McCaskey
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      Schlesinger, Leonard A., and Michael McCaskey. "A Consumer Guide to Six Introductory Organizational Behavior Textbooks." Exchange: The Organizational Behavior Teaching Journal (Winter 1979).
      • 01 Sep 1978
      • Conference Presentation

      Powerlessness Corrupts: Structural Influences on Organizational Behavior

      By: R. M. Kanter
      Keywords: Organizations; Behavior; Power and Influence
      Citation
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      Kanter, R. M. "Powerlessness Corrupts: Structural Influences on Organizational Behavior." Paper presented at the American Sociological Association Annual Meeting, San Francisco, September 01, 1978. (Also in Life in Organizations. N.Y.: Basic Books, 1979.)
      • 1977
      • Chapter

      A Diagnostic Model for Organizational Behavior

      By: D. Nadler and M. Tushman
      Keywords: Mathematical Methods; Organizational Design; Organizational Structure; Behavior
      Citation
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      Nadler, D., and M. Tushman. "A Diagnostic Model for Organizational Behavior." In Perspectives on Behavior in Organizations, edited by Richard J. Hackman, Edward E. Lawler, Lyman W. Porter, and Patricia S. Nave. New York: McGraw-Hill, 1977.
      • 1976
      • Book

      Organizational Behavior and Administration: Cases and Readings

      By: Paul R. Lawrence, Louis B. Barnes and Jay W. Lorsch
      Keywords: Organizations; Behavior
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      Lawrence, Paul R., Louis B. Barnes and Jay W. Lorsch, eds. Organizational Behavior and Administration: Cases and Readings. 3rd ed. Homewood, IL: Richard D. Irwin, 1976.
      • 1 Sep 1975
      • Conference Presentation

      The Impact of Hierarchial Structures on the Work Behavior of Women and Men

      By: R. M. Kanter
      Keywords: Behavior; Gender; Organizational Structure
      Citation
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      Kanter, R. M. "The Impact of Hierarchial Structures on the Work Behavior of Women and Men." Paper presented at the American Sociological Association Annual Meeting, San Francisco, September 01, 1975. (Also in Social Problems, vol. 23 (April 1976), pp. 425-30. Reprintings include: Industrial Relations in a New Age, edited by C. Kerr and P.D. Staudohar. San Francisco: Jossey Bass, 1986; Sex and Gender Reader, edited by L. Richardson and V.A. Taylor Lexington. Mass.: Heath, 1981; Women and Work: Problems and Perspectives, edited by R. Kahn-Hut, et al. N.Y.: Oxford, 1982.)
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