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Show Results For
- All HBS Web
(12,436)
- People (21)
- News (3,901)
- Research (7,207)
- Events (76)
- Multimedia (66)
- Faculty Publications (5,910)
- Fast Answer
Private Equity - Screening for Portfolio Operations Roles
Using Baker Library databases, it is possible to screen for firms that currently employ people in portfolio operations or in an operations department. Capital IQ Select Screening >... View Details
- May – June 1997
- Article
Using AVP: A Better Tool for Valuing Operations
By: Timothy A. Luehrman
Luehrman, Timothy A. "Using AVP: A Better Tool for Valuing Operations." Harvard Business Review 75, no. 3 (May–June 1997): 145–154.
- May 2007
- Case
Westin Hotels and Resorts: Operations of a Lifestyle Experience
By: Frances X. Frei, Chekitan S. Dev and Laure Mougeot Stroock
Westin Hotels and Resorts adopted a new "lifestyle" brand strategy which provided guests with a new service experience. The dilemma Westin faced was how to operationally build a brand that delivered consistent service on intangible values. View Details
Keywords: Customer Relationship Management; Decision Choices and Conditions; Growth Management; Brands and Branding; Service Operations; Value Creation; Tourism Industry
Frei, Frances X., Chekitan S. Dev, and Laure Mougeot Stroock. "Westin Hotels and Resorts: Operations of a Lifestyle Experience." Harvard Business School Case 607-129, May 2007.
- October 2020 (Revised March 2021)
- Supplement
Migros Turkey: Scaling Online Operations During COVID-19 (C)
By: Antonio Moreno and Gamze Yucaoglu
The case opens in August 2020 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are navigating Migros through COVID-19 and the unprecedented... View Details
Keywords: Business Model; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Diversification; Corporate Strategy; Crisis Management; Health Pandemics; Strategic Planning; Food and Beverage Industry; Turkey
Moreno, Antonio, and Gamze Yucaoglu. "Migros Turkey: Scaling Online Operations During COVID-19 (C)." Harvard Business School Supplement 621-062, October 2020. (Revised March 2021.)
- February 1989
- Teaching Note
Operations Strategy, Module Overview: Manufacturing as a Competitive Weapon
By: David A. Garvin
- 1992
- Working Paper
Intercompany Operating Ties: Unlocking the Value in Channel Restructuring
By: R. Shapiro and J. Byrnes
- 20 Aug 2013
- HBS Conference
Technology and Operations Management (TOM) Doctoral Alumni Research Workshop
- October 2020
- Teaching Note
SOFWERX: Innovation at U.S. Special Operations Command (Abridged)
By: Mitchell B. Weiss and Kerry Herman
- 15 Jun 2015
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2015
- 17 Jun 2024
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2024
- 1993
- Chapter
Operation and Regulation in Financial Intermediation: A Functional Perspective
By: Robert C. Merton
Keywords: Financial Markets; Operations; Governing Rules, Regulations, and Reforms; Government and Politics; Financial Services Industry
Merton, Robert C. "Operation and Regulation in Financial Intermediation: A Functional Perspective." In Operation and Regulation of Financial Markets, edited by P. Englund. Stockholm: Ekonomiska rådet (Sweden), 1993.
- July 1979 (Revised December 1983)
- Case
Norton Co. (A): Strategic Planning for Diversified Business Operations
By: Francis Aguilar
Aguilar, Francis. "Norton Co. (A): Strategic Planning for Diversified Business Operations." Harvard Business School Case 380-003, July 1979. (Revised December 1983.)
- November 11, 2020
- Article
Lessons on Leading Through Chaos from U.S. Special Operations
By: Boris Groysberg and John Masko
Groysberg, Boris, and John Masko. "Lessons on Leading Through Chaos from U.S. Special Operations." Harvard Business Review Digital Articles (November 11, 2020).
- March 2019
- Module Note
The Entrepreneurial Manager, Module 3: Operating the Business Model
By: Stig Leschly, Mark Roberge and Christopher T. Stanton
- 1990
- Book
Managing in Developing Countries: Strategic Analysis and Operating Techniques
By: J. E. Austin
Keywords: Management
Austin, J. E. Managing in Developing Countries: Strategic Analysis and Operating Techniques. NY: Free Press, 1990.
- 2004
- Article
A Case Study of Operational Failures in Home Healthcare
By: A. L. Tucker
Tucker, A. L. "A Case Study of Operational Failures in Home Healthcare." Journal for Healthcare Quality 26, no. 3 (2004): 42–48. (Special Issue featuring papers presented at the 2003 National Policy Meeting of Home Health Care Quality.)
- Web
Technology & Operations Management Doctoral Students - Faculty & Research
Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Justine Boudou Bonnie Cao Matthew DosSantos DiSorbo Jeffrey Fossett Paul Hamilton Shirley Huang 'Leke Jegede Michael... View Details
- 2007
- Article
Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions
By: Anette Mikes
Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.Based on the evidence of... View Details
Keywords: Management Practices and Processes; Risk Management; Governing Rules, Regulations, and Reforms; Conflict and Resolution; Organizations; Financial Services Industry
Mikes, Anette. "Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions." International Journal of Risk Assessment and Management 7, no. 8 (2007): 1027–1056.
- January 2017
- Supplement
Hello Alfred: Come Home Happy — Operating the Business Model Exercise
By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
- July 1992 (Revised May 1993)
- Teaching Note
Note on Operating Exposure to Exchange Rate Changes (TN)
By: Timothy A. Luehrman
Teaching Note for (9-288-018). View Details