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  • All HBS Web  (12,436)
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Show Results For

  • All HBS Web  (12,436)
    • People  (21)
    • News  (3,901)
    • Research  (7,207)
    • Events  (76)
    • Multimedia  (66)
  • Faculty Publications  (5,910)
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  • Fast Answer

Private Equity - Screening for Portfolio Operations Roles

Using Baker Library databases, it is possible to screen for firms that currently employ people in portfolio operations or in an operations department.  Capital IQ Select Screening >... View Details
  • May – June 1997
  • Article

Using AVP: A Better Tool for Valuing Operations

By: Timothy A. Luehrman
Keywords: Valuation; Operations
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Luehrman, Timothy A. "Using AVP: A Better Tool for Valuing Operations." Harvard Business Review 75, no. 3 (May–June 1997): 145–154.
  • May 2007
  • Case

Westin Hotels and Resorts: Operations of a Lifestyle Experience

By: Frances X. Frei, Chekitan S. Dev and Laure Mougeot Stroock
Westin Hotels and Resorts adopted a new "lifestyle" brand strategy which provided guests with a new service experience. The dilemma Westin faced was how to operationally build a brand that delivered consistent service on intangible values. View Details
Keywords: Customer Relationship Management; Decision Choices and Conditions; Growth Management; Brands and Branding; Service Operations; Value Creation; Tourism Industry
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Frei, Frances X., Chekitan S. Dev, and Laure Mougeot Stroock. "Westin Hotels and Resorts: Operations of a Lifestyle Experience." Harvard Business School Case 607-129, May 2007.
  • October 2020 (Revised March 2021)
  • Supplement

Migros Turkey: Scaling Online Operations During COVID-19 (C)

By: Antonio Moreno and Gamze Yucaoglu
The case opens in August 2020 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are navigating Migros through COVID-19 and the unprecedented... View Details
Keywords: Business Model; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Diversification; Corporate Strategy; Crisis Management; Health Pandemics; Strategic Planning; Food and Beverage Industry; Turkey
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Moreno, Antonio, and Gamze Yucaoglu. "Migros Turkey: Scaling Online Operations During COVID-19 (C)." Harvard Business School Supplement 621-062, October 2020. (Revised March 2021.)
  • February 1989
  • Teaching Note

Operations Strategy, Module Overview: Manufacturing as a Competitive Weapon

By: David A. Garvin
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Garvin, David A. "Operations Strategy, Module Overview: Manufacturing as a Competitive Weapon." Harvard Business School Teaching Note 689-060, February 1989.
  • 1992
  • Working Paper

Intercompany Operating Ties: Unlocking the Value in Channel Restructuring

By: R. Shapiro and J. Byrnes
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Shapiro, R., and J. Byrnes. "Intercompany Operating Ties: Unlocking the Value in Channel Restructuring." Harvard Business School Working Paper, No. 92-058, January 1992.
  • 20 Aug 2013
  • HBS Conference

Technology and Operations Management (TOM) Doctoral Alumni Research Workshop

  • October 2020
  • Teaching Note

SOFWERX: Innovation at U.S. Special Operations Command (Abridged)

By: Mitchell B. Weiss and Kerry Herman
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Weiss, Mitchell B., and Kerry Herman. "SOFWERX: Innovation at U.S. Special Operations Command (Abridged)." Harvard Business School Teaching Note 821-047, October 2020.
  • 15 Jun 2015
  • HBS Conference

Consortium For Operational Excellence in Retailing (COER) 2015

  • 17 Jun 2024
  • HBS Conference

Consortium For Operational Excellence in Retailing (COER) 2024

  • 1993
  • Chapter

Operation and Regulation in Financial Intermediation: A Functional Perspective

By: Robert C. Merton
Keywords: Financial Markets; Operations; Governing Rules, Regulations, and Reforms; Government and Politics; Financial Services Industry
Citation
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Merton, Robert C. "Operation and Regulation in Financial Intermediation: A Functional Perspective." In Operation and Regulation of Financial Markets, edited by P. Englund. Stockholm: Ekonomiska rådet (Sweden), 1993.
  • July 1979 (Revised December 1983)
  • Case

Norton Co. (A): Strategic Planning for Diversified Business Operations

By: Francis Aguilar
Keywords: Strategic Planning; Diversification
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Aguilar, Francis. "Norton Co. (A): Strategic Planning for Diversified Business Operations." Harvard Business School Case 380-003, July 1979. (Revised December 1983.)
  • November 11, 2020
  • Article

Lessons on Leading Through Chaos from U.S. Special Operations

By: Boris Groysberg and John Masko
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Groysberg, Boris, and John Masko. "Lessons on Leading Through Chaos from U.S. Special Operations." Harvard Business Review Digital Articles (November 11, 2020).
  • March 2019
  • Module Note

The Entrepreneurial Manager, Module 3: Operating the Business Model

By: Stig Leschly, Mark Roberge and Christopher T. Stanton
Citation
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Leschly, Stig, Mark Roberge, and Christopher T. Stanton. "The Entrepreneurial Manager, Module 3: Operating the Business Model." Harvard Business School Module Note 819-109, March 2019.
  • 1990
  • Book

Managing in Developing Countries: Strategic Analysis and Operating Techniques

By: J. E. Austin
Keywords: Management
Citation
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Austin, J. E. Managing in Developing Countries: Strategic Analysis and Operating Techniques. NY: Free Press, 1990.
  • 2004
  • Article

A Case Study of Operational Failures in Home Healthcare

By: A. L. Tucker
Keywords: Operations; Failure; Health; Information
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Tucker, A. L. "A Case Study of Operational Failures in Home Healthcare." Journal for Healthcare Quality 26, no. 3 (2004): 42–48. (Special Issue featuring papers presented at the 2003 National Policy Meeting of Home Health Care Quality.)
  • Web

Technology & Operations Management Doctoral Students - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Justine Boudou Bonnie Cao Matthew DosSantos DiSorbo Jeffrey Fossett Paul Hamilton Shirley Huang 'Leke Jegede Michael... View Details
  • 2007
  • Article

Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions

By: Anette Mikes
Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.
Based on the evidence of... View Details
Keywords: Management Practices and Processes; Risk Management; Governing Rules, Regulations, and Reforms; Conflict and Resolution; Organizations; Financial Services Industry
Citation
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Mikes, Anette. "Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions." International Journal of Risk Assessment and Management 7, no. 8 (2007): 1027–1056.
  • January 2017
  • Supplement

Hello Alfred: Come Home Happy — Operating the Business Model Exercise

By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: Growth and Development Strategy; Internet and the Web; Business Startups; Service Operations; Service Industry; New York (city, NY); Boston
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Fuller, Joseph B., and Christopher Payton. "Hello Alfred: Come Home Happy — Operating the Business Model Exercise." Harvard Business School Spreadsheet Supplement 317-705, January 2017.
  • July 1992 (Revised May 1993)
  • Teaching Note

Note on Operating Exposure to Exchange Rate Changes (TN)

By: Timothy A. Luehrman
Teaching Note for (9-288-018). View Details
Keywords: Currency Exchange Rate; Fluctuation
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Luehrman, Timothy A. "Note on Operating Exposure to Exchange Rate Changes (TN)." Harvard Business School Teaching Note 293-012, July 1992. (Revised May 1993.)
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