Filter Results:
(324)
Show Results For
- All HBS Web
(324)
- News (119)
- Research (185)
- Events (2)
- Multimedia (6)
- Faculty Publications (59)
Show Results For
- All HBS Web
(324)
- News (119)
- Research (185)
- Events (2)
- Multimedia (6)
- Faculty Publications (59)
- 15 May 2012
- First Look
First Look: May 15
Case 512-036 In November 2011, just days before the holiday shopping rush, the senior leadership team of The Home Depot, Inc. (Home Depot), the world's largest home improvement chain, discussed how best to navigate the new interconnected... View Details
Keywords: Carmen Nobel
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
difference between a customer's decision to shop in a store rather than online. This is a key issue at a time when many potential customers will walk into a store, use their smartphone to snap a photo of a product they like, then return... View Details
- 02 Nov 2015
- News
Making Higher Ed Accessible to Africans
Ralph Lauren Home shop in Filene’s. That forced me to engage with people on a new level and to convince them to spend $50 on a towel,” he says. He ultimately finished Duke and moved to New York City in 1987 to work at Chemical Bank, first... View Details
Keywords: Jill Radsken
- 01 Mar 2013
- News
Alumni News | Bookshelf
Use LinkedIn to network with an expert and ask her a question about a critical assumption. Run online surveys using SurveyMonkey.com. Tap into Amazon Mechanical Turk, which offers cost-effective ways to perform mundane tasks." The book... View Details
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
receive lower prices in return but also because, in some cases,firms provide better service. A: There are many examples of how firms exploit consumer personal information to improve online services. Retailers and travel agencies, for... View Details
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
publishing) are likely to reshape the structure of demand for executive development. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51662 The Impact of Increasing Search Frictions on Online View Details
Keywords: Dina Gerdeman
- 01 Apr 2000
- News
Getting the Message
In 1994, the World Wide Web was not yet a household name. A new company called Yahoo! had just developed a way to look for sites on the Internet -- the search engine. HotWired debuted as the first online magazine to carry advertisements.... View Details
Keywords: Susan Young
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
willing to bear to reopen the economy. No one can predict with any certainty how shopping patterns and consumer tastes will change. No one can be sure when people will feel safe enough to travel so that the hotels, airlines, restaurants,... View Details
- 22 Nov 2011
- First Look
First Look: November 22
seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit, and there is a desire to intensify Sephora's social media, View Details
Keywords: Sean Silverthorne
- Profile
James Reinhart
disastrous. For James Reinhart, HBS MBA 2009, the foray into online resale began as a virtual swapping platform for grownups looking for a way to empty their closets and upgrade their wardrobes. The idea came to Reinhart when he was at... View Details
- 25 Mar 2014
- First Look
First Look: March 25
process that has led to many successful product launches, but are there areas of customer need that are undervalued by the traditional process? A novel online customer analysis approach suggests untapped opportunities for innovation, but... View Details
Keywords: Sean Silverthorne
- 06 Mar 2007
- First Look
First Look: March 6, 2007
"platform") around the rapidly expanding online video industry. Simultaneously, CEO Jeremy Allaire was completing a major funding round that would enable the company to make strategic investments in some or all of several... View Details
Keywords: Martha Lagace
- 01 Sep 2012
- News
High Honors
launched Tokyo-based Rakuten, a 10,000-person company that began as an online shopping mall and now includes banking, travel, e-book, and credit card divisions. With a market capitalization of approximately... View Details
- 01 Sep 2003
- News
These Are the Good Old Days
been introduced to the world of “blogs” — where teenagers, including her son Brendan and his friends, often keep online diaries. “But I’m not sure that the technological changes have been any more dramatic than during other 25-year... View Details
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
one-stop shopping of traditional retailers—rather than say, spending the extra time showrooming for a television or booking a Zipcar. On the whole, however, there is a clear trend towards more and more decoupling as innovative companies... View Details
Keywords: by Michael Blanding
- 18 Sep 2007
- First Look
First Look: September 18, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808045 Retail Shopping in 2007: The Net versus the Mall Harvard Business School Note 707-566 Provides an overview of the retail sector within the United States as View Details
Keywords: Martha Lagace
- 17 May 2016
- First Look
May 17, 2016
than 10 months of cash on hand, Tom Leung, the founder and CEO of Yabbly, must decide where to focus his resources. His startup, a question-and-answer application for shopping decisions, had benefited from a strong showing at the SXSW... View Details
Keywords: Sean Silverthorne
- 10 Oct 2007
- First Look
First Look: First Look: October 10
announcement, served as a credible commitment to the government's privatization agenda. Download the paper from SSRN ($5): http://papers.nber.org/papers/w13427 Mental Accounting and Small Windfalls: Evidence from an Online Grocer... View Details
Keywords: Martha Lagace
- 01 Apr 2008
- First Look
First Look: April 1, 2008
behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases... View Details
Keywords: Martha Lagace
- 24 Mar 2023
- News
Exploring Talent Markets; Aid for Turkey
stories, their pain, and their loss, and also focus on the most vulnerable: the children," says Hammerman. The March 15 online event featured Atabek and fellow panelists Samir Beyaz (PhD 2017, GSA Harvard), an assistant professor at Cold... View Details
Keywords: Margie Kelley