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- All HBS Web
(620)
- People (1)
- News (125)
- Research (378)
- Events (3)
- Multimedia (1)
- Faculty Publications (80)
- Web
Philanthropy - Institute For Strategy And Competitiveness
conscience into a professional field. Order article at Harvard Business Online This article is also available in the book On Competition . Feb 2002 Center for Effective Philanthropy Foundation Performance... View Details
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
impressions they make. In field and online experiments in which participants take, share, and evaluate “selfies” (self-photos), we show that paradoxically, these challenges can be exacerbated by temporary sharing media—technologies that... View Details
Keywords: Sean Silverthorne
- 17 Apr 2012
- First Look
First Look: April 17
time compared to the support departments. We suggest that the burden of compensating for the disconnected internal supply chains fell to the service providers because they were the only department that had both the ability to translate customer View Details
Keywords: Carmen Nobel
- 10 Mar 2009
- First Look
First Look: March 10, 2009
displays) at the fiscal year-end. Firms also engage in similar behavior following periods of poor financial performance. Furthermore, our results confirm managers' stated willingness to sacrifice long-term value in order to smooth... View Details
Keywords: Martha Lagace
- 18 Jun 2013
- First Look
First Look: June 18
make its service worthwhile for all. Drivers hesitate to pay for SaferTaxi's smartphones and service unless these will deliver passenger bookings-and passengers have no reason to sign up unless drivers are available. Meanwhile, regulators question the permissibility of... View Details
Keywords: Anna Secino
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
pseudo-set framing could influence gift-giving behavior during its 2016 holiday online fundraising campaign. More than 7,000 potential donors were randomly (but evenly) directed to one of three landing pages. The first page emphasized... View Details
Keywords: by Carmen Nobel
- 19 Mar 2013
- First Look
First Look: March 19
pre-paid vouchers to an online subscriber base-has by all accounts been spectacular. Our evaluation of daily deals is a cautionary tale for merchants: a substantial percentage are unlikely to benefit, and might well lose money, by using... View Details
Keywords: Sean Silverthorne
- 08 Mar 2016
- First Look
March 8, 2016
while users who are influenced by listings' visual presentation and page position became more likely to click on Google's own Flight Search listing. The authors consider implications of these findings for competition policy and for online... View Details
Keywords: Sean Silverthorne
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
digital age is a fertile area of his research. Luca is looking at rankings, expert evaluations, online consumer reviews, and quality disclosure laws to see how they work in market settings, and which are most important for consumers. To... View Details
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate... View Details
- 20 Aug 2013
- First Look
First Look: August 20
a signi cant potential upside compared with solutions obtained via classical RO methods. Working Papers Performance Responses to Competition Across Skill-Levels in Rank Order Tournaments: Field Evidence and Implications for Tournament... View Details
Keywords: Anna Secino
- 01 Jun 1999
- News
Ikenna Okezie
company that would give patients online access to their medical records. "Physicians don't always share enough information about a patient's status and treatment, which makes many patients anxious at a time when they already feel a lack... View Details
Keywords: Judith A. Ross
- 23 May 2018
- News
Abigail P. Johnson, MBA 1988
order to make room for innovation.” “It is important to figure out how to balance long-standing traditions with new insights in order to make room for innovation.” Growing up in Boston as the eldest of three... View Details
Keywords: Susan Young
- 11 Sep 2012
- First Look
First Look: September 11
change the course of history. Indispensable will also help you understand this new model so you can use it in your own life-whether you're a citizen casting a ballot, an executive choosing your next CEO, or a leader trying to make your mark. View Details
Keywords: Sean Silverthorne
- 30 Oct 2017
- Research & Ideas
Asking Questions Can Get You a Better Job or a Second Date
intelligent as well.” The research, published in the paper It Doesn’t Hurt to Ask: Question-Asking Increases Liking, examined data from online chats and face-to-face speed dating conversations. In addition to Brooks, the coauthors were... View Details
Keywords: by Rachel Layne
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
four Porsches in the garage and who join online brand communities to share in their love for the brand. When Porsche tried to appeal to female consumers with its Porsche Cayenne SUV, these fanatics howled in protest about the "feminizing"... View Details
Keywords: by Michael Blanding
- 23 Jul 2013
- First Look
First Look: July 23
Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades... View Details
Keywords: Anna Secino
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
the example of an online retailer who suddenly sees a monthly shopper stop buying for two months. “Customers just stop using the service but don’t have to tell the company.” In order to manage churn,... View Details
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
in the Boston-Cambridge area, but was financing over 50 percent of AIDS housing, Glassman said. In addition to outreach and socially responsible investing, the bank offers online donation functionality to any nonprofit that is a bank... View Details
- Web
Business in Global Society - Alumni
couple gives annually to the HBS Fund in order to fuel Harvard’s cross-disciplinary efforts to develop solutions to society’s problems. Your Gift Matters $250 $500 $1,000 $5,000 Other Give View my giving history Hide my giving history We... View Details