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  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

the productivity of busy professionals. For workplace settings devoid of perks, small non-cash rewards like access to valuable online classes or fitness programs can also contribute to well-being. Other non-cash rewards, such as notes of... View Details
Keywords: by Dina Gerdeman
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

benefit from revealing unit cost information to consumers. A natural field experiment conducted with an online retailer suggests that cost transparency boosts sales. Six subsequent controlled lab experiments replicate this basic effect... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

long-term engagement and explore the impact of giving self-service consumers the option to interact with a person. Participants engaged in an online investing simulation who are made to feel anxious due to market downturns are less... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

IEEE Security & Privacy Accountable? The Problems and Solutions of Online Ad Optimization By: Edelman, Benjamin G. Abstract—Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2014
  • First Look

First Look: October 14

distinguishing themselves from the established elite. Download working paper: http://ssrn.com/abstract=2505184   Cases & Course Materials Harvard Business School Case 812-113 Clarks at a Crossroads (A) "Clarks at a Crossroads... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2013
  • First Look

First Look: March 19

in the history of the U.S. banking system. Download the paper: http://www.hbs.edu/faculty/Publication%20Files/12-106_d9833135-0192-4c99-abab-476fa0ea84a2.pdf   Cases & Course MaterialsSay on Pay at The Walt Disney Company Gow, Ian D.,... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

with Abernathy, Rebecca Henderson and Carliss Baldwin, Clark placed product and process designs at the center of his explanation of how innovation determines the structure and evolution of industries. Download the paper: http://www.hbs.edu/research/pdf/07-057.pdf  ... View Details
Keywords: Martha Lagace
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

slides through remote Wyoming. Source: Kevin Dooley Second, citizens are generating what Luca calls “digital exhaust,” data generated online as part of their daily activities, which could be captured by cities to give clues into their... View Details
Keywords: by Michael Blanding; Consumer Products
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

to reduce the time spent with insiders and to focus on bilateral and unplanned activities. These results suggest that time-use information is helpful in interpreting how span of control determines management style. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2014
  • First Look

First Look: November 18

and Online Shopping By: Liaukonyte, Jura, Thales Teixeira, and Kenneth C. Wilbur Abstract—Media multitasking competes with television advertising for consumers' attention, but it also may facilitate immediate and measurable response to... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2006
  • First Look

First Look: December 19, 2006

http://www.hbs.edu/research/pdf/07-036.pdf   Cases & Course MaterialsThe Bollingers: Negotiating with Wal-Mart Harvard Business School Case 907-009 More information and purchase:... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2009
  • First Look

First Look: September 22

to determine the importance of attributes, a willingness that extends to following explicit recommendations of online agents based on those attributes (Study 5).   Cases & Course MaterialsGenzyme's CSR... View Details
Keywords: Martha Lagace
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

self-disclosed violations. Download the paper: http://www.hbs.edu/research/pdf/07-020.pdf   Cases & Course MaterialsAustin, Blakeley, & Cambridge, LLC. Harvard Business School Case 207-098 The founding partners of ABC, LLC, one of... View Details
Keywords: Martha Lagace
  • 11 Mar 2014
  • First Look

First Look: March 11

our sample). August 2013 Marketing Letters To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2014
  • First Look

First Look: June 17

http://ssrn.com/abstract=2444741   Cases & Course Materials Harvard Business School Case 614-058 Hospital Clínic de Barcelona No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 27 May 2009
  • First Look

First Look: May 27, 2009

calibration, the model explains 58% of the log variance of income per worker. This figure should be compared to the 42% success rate of the usual model. Online Advertising: Rustlers and Sheriffs in the New Wild West Author:Benjamin G.... View Details
Keywords: Martha Lagace
  • 23 Jul 2013
  • First Look

First Look: July 23

Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades... View Details
Keywords: Anna Secino
  • 22 Nov 2016
  • First Look

November 22, 2016

seen the widespread adoption of their online self-service customer support solution that they were expecting based on early success in helping clients save and generate substantial amounts of money. Dr. Jacob O. Wobbrock and Dr. Andrew J.... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2011
  • First Look

First Look: June 14

singlehoming on one side of the market, the incumbent always invests (weakly) more in first-party content relative to the case in which it is a monopolist. Download the paper: http://www.hbs.edu/research/pdf/11-123.pdf   Cases & View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

of emissions tests, we find empirical support for our hypotheses that particular forms of firm governance and product portfolios can mitigate moral hazard. Download the paper: http://www.hbs.edu/research/pdf/11-004.pdf   Cases & View Details
Keywords: Martha Lagace

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