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- All HBS Web (1,014)
- Faculty Publications (133)
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- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
the push toward lean manufacturing. Beer cites a manufacturing company whose CEO was committed to improving quality and launched a lean training program in multiple plants. The effectiveness of that training was hampered in plants where... View Details
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
made a series of upward and lateral moves that entailed a number of tough assignments across many functional areas. Beginning as the director of regional operations in New England, this manager had profit and loss responsibility for fifty underperforming stores. Hiring... View Details
Keywords: by Linda Hill
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
we need.” The Harvard Business School case study Mobile Banking for the Unbanked explores two very different examples of mobile financial service models: WIZZIT, a third-party startup that teamed with a major bank to provide standard... View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important cross-functional or... View Details
Keywords: by Martha Lagace
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
people they oversee. Command climate surveys help direct reports and junior-level team members give honest, anonymized upward feedback to the organization and its leadership. Most importantly, the surveys assess overall workplace... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 23 Oct 2012
- First Look
First Look: October 23
oDesk for fulfilling work. In fact, multiple pieces of evidence suggest that diaspora use of oDesk increases with familiarity of the platform, rather than a scenario where diaspora connections serve to navigate uncertain environments. We... View Details
Keywords: Sean Silverthorne
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
successful fights against adware and spyware companies, and coauthored multiple studies that revealed racial discrimination among Airbnb hosts and guests. He also has published numerous articles in top academic journals. That said, he has... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
sufficient condition. Beyond network effects, successful platforms make it hard for their users to multihome. Multihome means users can participate on multiple platforms at the same time. In the old days, it was hard to use both a Windows... View Details
Keywords: by Martha Lagace
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
the technology, industrial, and health care categories. Q: Do investors expect the same results from social purpose companies? A: Investors' Circle polled its membership about their return expectations as part of a member survey being... View Details
Keywords: by Manda Salls
- 24 Oct 2005
- Research & Ideas
Building an IT Governance Committee
is particularly important if the firm chooses to outsource its functions and connect multiple vendors across a network. The expert must also thoroughly understand the underlying dynamics governing changes in technology and their potential... View Details
Keywords: by Richard Nolan & Warren McFarlan
- 09 Oct 2012
- First Look
First Look: October 9
observational data and quantitative operational data analyzed with adapted network methods, we examine whether and how team scaffolds facilitate teaming in a dynamic work environment. Although View Details
Keywords: Sean Silverthorne
- 22 Jul 2008
- First Look
First Look: July 22, 2008
approach is the assumption that teams are stable in their membership and internal organization. In practice, however, such stability is rare, as the composition and structure of View Details
Keywords: Martha Lagace
- 23 May 2000
- Research & Ideas
Minding the Muse: The Impact of Downsizing on Corporate Creativity
disrupted by substantial changes in membership during the downsizing had poorer work environments and lower levels of creative behavior than those that remained stable amidst the chaos. Overall, lower creativity resulted from the degraded... View Details
Keywords: by Peter K. Jacobs
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
be its strongest regional ally. Yet because Israel's formal membership might have kept numerous Arab states from joining the coalition, the U.S. government pointedly excluded the Israelis, starting negotiations elsewhere. Careful... View Details
Keywords: by James K. Sebenius
- 26 Aug 2013
- Lessons from the Classroom
Built for Global Competition from the Start
business life cycle how these fledgling ventures can operate across multiple countries. The course would also identify advantages and liabilities of starting an international company, how to manage it locally and globally, and building... View Details
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
them, first, requires in-depth knowledge of a given work setting. Quantifying them, next, requires multiple managers and employees answering questions that could get them fired if the company decided to apply its rules to the letter. This... View Details
Keywords: by Martha Lagace
- 15 Jan 2018
- Research & Ideas
A Better Business Model for Fighting Cancer
in startup mode. Currently the Kraft team is tracking three ongoing trials for pancreatic cancer, glioblastoma, and multiple myeloma, and has met with the US Food and Drug Administration to discuss... View Details
- 08 Apr 2014
- First Look
First Look: April 8
current users of core products is introduced: "brand immigrants" who claim to be part of the in-group of core users of the brand and "brand tourists" who do not claim any membership status to the brand community. A... View Details
Keywords: Sean Silverthorne
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
consumer behavior, Ngwe and Chen analyzed sales data from Southeast Asian fashion retailer Zalora in the Philippines. Because the data included the company's startup period, encompassing more than two million orders from 2012 to 2016, the researchers could track... View Details