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Show Results For
- All HBS Web
(1,031)
- People (2)
- News (231)
- Research (605)
- Events (7)
- Multimedia (2)
- Faculty Publications (153)
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- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
able to fill in for workers who get sick, take a vacation, or have an emergency. These people ensure that the stores are never understaffed. QT also cross-trains employees for multiple functions, making it possible to shift employees as... View Details
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
difficult times. Authentic leaders are constantly growing. They do not have a rigid view of themselves and their leadership. Becoming authentic is a developmental state that enables leaders to progress through multiple roles, as they... View Details
Keywords: by Bill George
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
inventory management), production, and logistics. Many of these [academic] papers pursue an optimizing approach given the assumption of a completely rational decision maker. In a supply chain, however, these activities are usually spread over View Details
Keywords: by Sarah Jane Johnston
- 19 Oct 2010
- First Look
First Look: October 19, 2010
to get a "job" done. This note details the thought process and the methodology behind a jobs-based segmentation and provides numerous examples. It highlights three levels in the architecture of a job: 1) What is the fundamental job or View Details
Keywords: Sean Silverthorne
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
strategy and operations (or tactics) are both important but they are different. The normal course of events is for companies to focus on day-to-day operations and short-term problem solving. Management meetings focus on fighting fires and... View Details
Keywords: by Martha Lagace
- 05 Jul 2016
- First Look
July 5, 2016
conservation problem as a behavior change problem, understand behavioral mechanisms and identify appropriate approaches for behavior change (awareness, incentives, nudges), and evaluate and adapt approaches based on new behavioral... View Details
Keywords: Sean Silverthorne
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
into the social space for fear of how customers will react, but Gupta questions whether that’s a sign these companies really have a more general image problem that needs to be addressed. “A health care company might say we wouldn’t have a... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
considered to be especially important. “I have had papers rejected because they are ‘of interest to a specialized audience and not to a general audience,’” says Shane Greenstein, the MBA Class of 1957 Professor of Business Administration... View Details
- 21 Aug 2000
- Research & Ideas
From Emerging Economies to the Global Market: The Case of Embraer
Ghemawat explained to the audience in his introduction, is one of the first "outputs" of the School's new Latin America Research Center (LARC). It was co-written by Ghemawat with LARC executive director Gustavo Herrero and... View Details
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
Whether it’s booking a hotel, renting a movie, or buying a car, many of us consult multiple reviews before deciding. It’s called aggregating opinions, and we do it without even thinking about it. Crowdsourcing works so well, in fact, says... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
Wallace B. Donham, the second dean of Harvard Business School, declared that the "development, strengthening, and multiplication of socially minded business men is the central problem of business."... View Details
- 28 Aug 2012
- First Look
First Look: August 28
empirical facts. Signals across Multiple Networks: How Venture Capital and Alliance Networks Affect Interorganizational Collaboration Authors: Umit Ozmel, Ranjay Gulati, and Jeffrey J. Reuer Publication: Academy of Management Journal... View Details
Keywords: Sean Silverthorne
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond. The following excerpt describes strategies and tactics to overcome another party's counterproductive behavior and keep the deal on track. These are ideas that anyone can put to use in View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
Esty. To that end, readings and classroom discussions in GMP are very different from the Harvard MBA program, and from other HBS leadership programs. Where the MBA program develops functional skills, GMP uses business cases that cut across View Details
Keywords: by Martha Lagace
- 27 Oct 2020
- Research & Ideas
Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?
effective on its own. Focus on situations and processes. Rather than train people to be less racist, companies should look for ways to remove bias from decision-making, he says. A recent study by Chang found that managers hire people with more varied backgrounds when... View Details
Keywords: by Danielle Kost
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
to dig in and figure out what their real needs are and their pain points." The Problem With Wizzit WIZZIT entered the mobile banking market in 2004 because the mobile phone penetration rate in South Africa was almost 100 percent,... View Details
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
Mass.-based management consulting firm TruePoint Partners, which Beer co-founded and on which he now serves as a director. Most training programs focus on developing and changing behavior of individuals and teams. Beer and his colleagues say the View Details
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
has,” says Harvard Business School Assistant Professor Zoe B. Cullen, who coauthored the paper with Ricardo Perez-Truglia of the University of California, Anderson. Some companies have taken steps to break down barriers for women in the workplace—for instance, by... View Details
Keywords: by Dina Gerdeman
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
ground and long-term viewership. As realJoannLyles put it, “YouTube t-h-i-n-k-s it has a suppression problem. Instead, YouTube has a moral problem ” David Wittenberg added, “There's no ‘right answer’ here. No matter what YouTube does or... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of... View Details
Keywords: by Sean Silverthorne