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    • News  (101)
    • Research  (329)
    • Events  (1)
  • Faculty Publications  (46)

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  • All HBS Web  (480)
    • News  (101)
    • Research  (329)
    • Events  (1)
  • Faculty Publications  (46)
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  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

these periods of uncertainty as motivation to innovate, taking digital technology into new territory. Pixar Studios, MSNBC, the Xbox, and the phenomena of "infotainment" all arose from the ashes of the corporate controversies.... View Details
Keywords: Martha Lagace
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

important person in the company,” and encourage associates to feel psychologically safe and willing to take reasonable risks. “Observing John, I realized that the best leaders also possess qualities that make great teachers,” says DeLong,... View Details
Keywords: by James Heskett
  • 23 Aug 2016
  • First Look

August 23, 2016

to and even surpass its established success. In parallel, Ilkbahar also needed to make sure that employee motivation at HBC’s original Fethiye location did not drop and the employees continued to deliver wholehearted service to live up to... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

understood as a valuable learning experience. The second CEO, by contrast, described performing a great deal of emotional labor while attempting to keep the business in stasis—exhausting tasks with no clear milestones. No wonder he felt depleted even though the View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

this field experiment. Q: What were the motives of people who allowed your experimenters to cut in line? Why didn't many of them accept payment? And if money wasn't an issue, why did higher payments correlate with a willingness by... View Details
Keywords: by Sean Silverthorne
  • 29 Apr 2014
  • First Look

First Look: April 29

are less informed. The main reason is that price information leads user expectations to be more responsive and therefore amplifies the effect of price reductions. Platforms with more market power benefit because higher responsiveness... View Details
Keywords: Sean Silverthorne
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

startup in govtech or a public sector group at a large company working on public sector cloud solutions, for example. Another reason is that people not in government, such as private business leaders or philanthropic leaders, may say,... View Details
Keywords: by Martha Lagace
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

why leaders are inherently important to the improvement-oriented voice process—because leaders are the targets of voice. If they send signals that they are open, interested, and willing to act on subordinate voice, it is logical to expect that subordinates' View Details
Keywords: by Sarah Jane Gilbert
  • 24 Jun 2014
  • First Look

First Look: June 24

argue that this rule is feasible despite the limited powers of central authorities. We also offer a framework for reasoning about future prices of IP addresses and then explore the role of rentals in sharing information about the value of... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

we utilize a natural experiment to show that the effect of relationship bank lending, intensity on takeover probability is not driven by endogeneity issues. Finally, we investigate reasons motivating a... View Details
Keywords: Martha Lagace
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

get too heady about anything, because the greatest thing you do is not big in the universe. It's not saying it doesn't matter. It matters all the more. You're fighting against nothingness. But you don't give up. Therein lies the heroism." Whatever his deepest... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

workplaces provide a window on how processes associated with masculinity construction unfold in mainstream organizations. We identified three organizational conditions as enabling men to make this shift. The first is what we call a connective purpose, which View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

toughest in the world, both because of its size and because of the highly aggressive behavior of competitors. An inward investor must have the strong capability to survive in such an environment. This capability must include high quality managers. As U.S. managers are... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

of the firm. There is substantial evidence for this: see Danny Miller and Isabelle Le Breton-Miller's book Managing for the Long Run: Lessons in Competitive Advantage from Great Family Businesses. These leaders also start with the View Details
Keywords: by Martha Lagace
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

adverse selection and moral hazard, which implies that the social benefits of bank monitoring must for incentive reasons be shared between depositors and banks. Consequently, socially too few deposits are made in equilibrium. Deposit... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

Investment This case examines Blue Haven Initiative (BHI), an impact investing fund and family office, and one of its investments, PEGAfrica (PEG). BHI founder Liesel Pritzker Simmons’ motivations for using her family wealth to start a... View Details
Keywords: Dina Gerdeman
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

is seductive, and they are actually practicing medicine by micromanaging the payment system. I tell the story in the book about how Congress motivated clinics and doctors with its payment formulas to use more of the antianemia substance... View Details
Keywords: by Sean Silverthorne; Health
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

restrictions and differential metadata add little strategic insight. Q: One motivation for using iTunes that you identify is the fast download time provided by Apple—you can enjoy the music you download almost instantly. But as broadband... View Details
Keywords: by Sean Silverthorne; Music
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

Potentates: The Reality of America's Corporate Boards, with Elizabeth MacIver (1989), is regarded as a landmark work in the discussion of corporate governance. I'm not convinced that CEOs are paid too much. That's part of the reason I... View Details
Keywords: by Roger Thompson
  • 11 Feb 2014
  • First Look

First Look: February 11

Perspectives on Organizational Social Networks Bringing Agency Back Into Network Research: Constrained Agency and Network Action By: Gulati, Ranjay, and Sameer B. Srivastava Abstract—We propose a framework of constrained agency grounded in the actors' resources and... View Details
Keywords: Sean Silverthorne
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