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Publications

Publications

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  • All HBS Web  (4,892)
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    • News  (743)
    • Research  (3,537)
    • Events  (32)
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Show Results For

  • All HBS Web  (4,892)
    • People  (3)
    • News  (743)
    • Research  (3,537)
    • Events  (32)
    • Multimedia  (24)
  • Faculty Publications  (2,389)
← Page 14 of 4,892 Results →
  • 1999
  • Chapter

Measuring the Performance of Australian Enterprises

By: Ian D. Gow and Stuart Sydney Kells
Keywords: Performance Evaluation; Business Ventures; Australia
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Gow, Ian D., and Stuart Sydney Kells. "Measuring the Performance of Australian Enterprises." In How Big Business Performs, edited by Peter Dawkins, Stephen King, and Michael Harris. St Leonards, NSW, Australia: Allen & Unwin, 1999.
  • May 2017
  • Supplement

Buffer.com (B)

By: Susanna Gallani, Tiffany Y. Chang, Brian J. Hall and Jee Eun Shin
Buffer decided to release its salaries and compensation calculation formula to the public, and the public reaction was greater and more positive than they would have imagined. The company experienced both an increase in volume and a change in the kinds of inbound... View Details
Keywords: Compensation; Compensation Design; Company Values; Culture; Transparency; Attraction; Selection; Performance Measurement; Performance Measures; Performance Metrics; Startup Management; Compensation and Benefits; Organizational Culture; Values and Beliefs; Performance Evaluation; Measurement and Metrics
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Gallani, Susanna, Tiffany Y. Chang, Brian J. Hall, and Jee Eun Shin. "Buffer.com (B)." Harvard Business School Supplement 917-020, May 2017.
  • 14 Nov 2019
  • Video

Health Minute: Measure Costs Correctly for Better Patient Outcomes

  • 2007
  • Chapter

Effects of Pseudo-Lensing and Pseudo-Dispersion in Curved Radiation Shields and Collimators: Effects on Measurements

By: Mike Horia Teodorescu
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Teodorescu, Mike Horia. "Effects of Pseudo-Lensing and Pseudo-Dispersion in Curved Radiation Shields and Collimators: Effects on Measurements." In Sensors for Harsh Environments III. Vol. 6757, edited by Hai Xiao and Anbo Wang. Proceedings of SPIE—the International Society for Optical Engineering. Bellingham, WA: SPIE, 2007.
  • 04 May 2012
  • News

How Will You Measure Your Life?

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • Article

Memory Change: An Intimate Measure of Persuasion

By: Kathryn A. Braun-Latour and Gerald Zaltman
Keywords: Change; Measurement and Metrics
Citation
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Braun-Latour, Kathryn A., and Gerald Zaltman. "Memory Change: An Intimate Measure of Persuasion." Journal of Advertising Research 46, no. 1 (March 2006): 57–72.
  • 1980
  • Chapter

Measuring Consumer Satisfaction Through Survey Research

By: J. Quelch and S. Ash
Citation
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Quelch, J., and S. Ash. "Measuring Consumer Satisfaction Through Survey Research." In Controlling the Marketing Effort, edited by J. Carman and E. Langeard, G1–G9. Aix, France: Université d'Aix-Marseille, 1980.
  • 13 Dec 2015
  • News

The Truest Measure of America's Progress

  • 23 Sep 2019
  • News

Measuring the Effects of Loan Forgiveness

  • Article

Measurement of Productivity Improvements: An Empirical Analysis

By: R. Banker, S. Datar and M. Rajan
Keywords: Measurement and Metrics; Theory
Citation
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Banker, R., S. Datar, and M. Rajan. "Measurement of Productivity Improvements: An Empirical Analysis." Journal of Accounting, Auditing & Finance 2, no. 4 (Fall 1987): 319–347.
  • September 2019
  • Case

Starling Trust Sciences: Measuring Trust in Organizations

By: Aiyesha Dey, Jonas Heese and James Weber
Stephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector. Starling had develop technology that enabled its customers to anticipate and shape the behavior of their... View Details
Keywords: Behavioral Analytics; Financial Institutions; Banks and Banking; Entrepreneurship; Strategy; Banking Industry; Consulting Industry; Information Technology Industry; United States; United Kingdom
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Dey, Aiyesha, Jonas Heese, and James Weber. "Starling Trust Sciences: Measuring Trust in Organizations." Harvard Business School Case 120-006, September 2019.
  • 05 Jun 2012
  • News

How Will You Measure Your Life?

  • 2020
  • Working Paper

Measuring the Cost of Corporate Water Usage

By: DG Park, George Serafeim and T. Robert Zochowski
We develop a methodology that calculates the impact that organizations have on the environment through their water consumption relating to water stress risk. Using the methodology, we derive estimates for four companies that show how assumptions on the geographic... View Details
Keywords: Water; Water Management; Environment; Sustainability; Environmental Impact; Impact-Weighted Accounts; IWAI; Organizations; Environmental Sustainability; Valuation
Citation
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Park, DG, George Serafeim, and T. Robert Zochowski. "Measuring the Cost of Corporate Water Usage." Harvard Business School Working Paper, No. 21-036, September 2020.
  • 2018
  • Working Paper

Measuring Gentrification: Using Yelp Data to Quantify Neighborhood Change

By: Edward L. Glaeser, Hyunjin Kim and Michael Luca
We demonstrate that data from digital platforms such as Yelp have the potential to improve our understanding of gentrification, both by providing data in close to real time (i.e., nowcasting and forecasting) and by providing additional context about how the local... View Details
Keywords: Geographic Location; Local Range; Transition; Analytics and Data Science; Measurement and Metrics; Forecasting and Prediction
Citation
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Glaeser, Edward L., Hyunjin Kim, and Michael Luca. "Measuring Gentrification: Using Yelp Data to Quantify Neighborhood Change." NBER Working Paper Series, No. 24952, August 2018.
  • 1979
  • Working Paper

The Measurement of Organizational Effectiveness, Productivity, Performance, and Success: Issues and Dilemmas in Service and Non-Profit Organizations

By: R. M. Kanter
Citation
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Kanter, R. M. "The Measurement of Organizational Effectiveness, Productivity, Performance, and Success: Issues and Dilemmas in Service and Non-Profit Organizations." PONPO Working Paper, No. 9, September 1979.
  • 09 Dec 2015
  • Working Paper Summaries

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

Keywords: by Edward L. Glaeser, Scott Duke Kominers, Michael Luca & Nikhil Naik
  • June 2013
  • Teaching Note

Boston Children's Hospital: Measuring Patient Costs

By: Robert S. Kaplan
Keywords: Health Care; Activity-Based Costing; Hospitals; Costing; Time-Driven ABC; Activity Based Costing and Management; Health Industry
Citation
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Kaplan, Robert S. "Boston Children's Hospital: Measuring Patient Costs." Harvard Business School Teaching Note 913-419, June 2013.
  • March 2025
  • Article

Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

By: Erika L. Kirgios, Ike Silver and Edward H. Chang
Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
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Kirgios, Erika L., Ike Silver, and Edward H. Chang. "Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field." Journal of Experimental Psychology: General 154, no. 3 (March 2025): 624–643.
  • October–November 2019
  • Article

A New Perspective on Post-Earnings-Announcement-Drift: Using a Relative Drift Measure

By: Michael Clement, Joonho Lee and Kevin Ow Yong
Prior research finds that there is a delayed reaction to both analyst-based earnings surprises and random-walk-based earnings surprises. Focusing on the market reaction from the post-announcement window, prior studies show that analyst-based drift is larger than random... View Details
Keywords: Business Earnings; Financial Reporting; Market Timing; Behavioral Finance
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Clement, Michael, Joonho Lee, and Kevin Ow Yong. "A New Perspective on Post-Earnings-Announcement-Drift: Using a Relative Drift Measure." Journal of Business Finance & Accounting 46, no. 9–10 (October–November 2019): 1123–1143.
  • 27 May 2021
  • News

How to Measure Inclusion in the Workplace

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