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Show Results For
- All HBS Web
(8,736)
- People (64)
- News (2,530)
- Research (3,046)
- Events (28)
- Multimedia (149)
- Faculty Publications (1,476)
- February 1, 2019
- Article
What Theresa May Might Learn from Woodrow Wilson's Failed Negotiations in 1919
By: Deepak Malhotra
On December 13, 2018, UK Prime Minister Theresa May met with her European counterparts in an attempt to renegotiate the “Brexit deal” she had reached with them only weeks earlier; the deal was facing harsh criticism and almost certain rejection at home. Perhaps only... View Details
Malhotra, Deepak. "What Theresa May Might Learn from Woodrow Wilson's Failed Negotiations in 1919." Harvard Business Review (website) (February 1, 2019).
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
problems." Others suggest that the question is somewhat moot, that in fact supply chain concepts are being applied to human resource management today. As Andre Mahfouz points out, "Many industries, especially retail, can profit View Details
Keywords: by James Heskett
- July – August 2011
- Article
Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units
By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry
Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
- 04 Oct 2017
- Book
Five Leaders Forged in Crisis, and What We Can Learn From Them
Keywords: by Dina Gerdeman
- 2015
- Chapter
Recasting the Corporate Model: What Can Be Learned from Social Enterprises
By: Julie Battilana
Battilana, Julie. "Recasting the Corporate Model: What Can Be Learned from Social Enterprises." In Performance and Progress: Essays on Capitalism, Business, and Society, edited by Subramanian Rangan, 435–461. Oxford: Oxford University Press, 2015.
- 31 Mar 2025
- Podcast
Learnings From a Former Searcher, Current Investor, and Industry Wise Man
Kent Weaver was an early participant in the world of search, completing a self-funded search that led to his acquisition of a healthcare company in 2002 and then, four years later, putting on his investor hat to make his first investment in search. Today, he’s one of... View Details
- 02 Dec 2021
- News
Learning Curve
and take on consulting work while she dedicated herself to finding the right learning situation for Katie. Eventually, she came to the conclusion that homeschooling would be the best choice. But several of the experts she consulted... View Details
- January 2013
- Article
The Fog of Negotiation: What Negotiators Can Learn from Military Doctrine
On the surface, warfare and negotiation may seem to be polar opposites. The objective in war is to defeat the enemy. In negotiation, the goal is to find a solution that satisfies all the parties. Not surprisingly, little cross-learning and exchange has occurred across... View Details
Wheeler, Michael A. "The Fog of Negotiation: What Negotiators Can Learn from Military Doctrine." Negotiation Journal 29, no. 1 (January 2013): 23–38.
- December 13, 2019
- Article
This Holiday Season, We Can All Learn a Lesson from Beethoven
By: Arthur C. Brooks
Brooks, Arthur C. "This Holiday Season, We Can All Learn a Lesson from Beethoven." Washington Post (December 13, 2019).
- April 14, 2015
- Article
What Harvard Business School Has Learned About Online Collaboration from HBX
Hammond, Janice H., V.G. Narayanan, and Bharat Anand. "What Harvard Business School Has Learned About Online Collaboration from HBX." Harvard Business Review Digital Articles (April 14, 2015).
- 03 Oct 2019
- News
What Backers Of The Green New Deal Can Learn From FDR
- 2013
- Working Paper
Work Design Drivers of Organizational Learning about Operational Failures: A Laboratory Experiment on Medication Administration
By: Anita L. Tucker
Operational failures persist in hospitals, in part because employees work around them rather than attempt to prevent recurrence. Drawing on a process improvement tool—the Andon cord—we examine three work design components that may foster improvement-oriented behaviors:... View Details
Keywords: Health Care; Process Improvement; Organizational Learning; Behavioral Operations; Prosocial Behavior; Experiments; Organizational Change and Adaptation; Behavior; Performance Improvement; Health Care and Treatment; Business Processes; Health Industry
Tucker, Anita L. "Work Design Drivers of Organizational Learning about Operational Failures: A Laboratory Experiment on Medication Administration." Harvard Business School Working Paper, No. 13-044, November 2012. (Revised September 2013.)
- Research Summary
Making Machine Learning Models Fair
The goal of this research direction is to ensure that the machine learning models we build and deploy do not discriminate against individuals from minority groups. View Details
Learning in Action: A Guide to Putting the Learning Organization to Work
Most managers today understand the value of building a learning organization. Their goal is to leverage knowledge and make it a key corporate asset, yet they remain uncertain about how best to get started. What they lack are guidelines and tools that transform abstract... View Details
- Research Summary
Selective Attention and Learning
What do we notice, and how does this affect what we learn? Standard economic models of learning ignore memory by assuming that we remember everything. But there is growing recognition that memory is imperfect. Further, memory imperfections do not stem from limited... View Details
- 2025
- Working Paper
How to Choose Among Technologies with Learning Curves: Making Better Investment Decisions
By: Christian Kaps and Arielle Anderer
Learning curves, the fact that technologies improve as a function of cumulative experience or investment, are desirable-think inexpensive solar panels or higher performing semiconductors. But, for firms that need to pick one technology among several candidates, such as... View Details
Keywords: Learning Curve; Technology; Innovation; Batteries; Energy Storage; Sequential Decision Making; TELCO; Exploration; Exploitation; Problems and Challenges; Cost vs Benefits; Technology Adoption; Battery Industry
Kaps, Christian, and Arielle Anderer. "How to Choose Among Technologies with Learning Curves: Making Better Investment Decisions." Working Paper, March 2025.
- Article
What We Can Learn from Five Naturalistic Field Experiments that Failed to Shift Commuter Behaviour
By: Ariella S. Kristal and A.V. Whillans
Across five field experiments with employees of a large organization (n = 68,915), we examined whether standard behavioural interventions (“nudges”) successfully reduced single-occupancy vehicle commutes. In Studies 1 and 2, we sent letters and emails with nudges... View Details
Kristal, Ariella S., and A.V. Whillans. "What We Can Learn from Five Naturalistic Field Experiments That Failed to Shift Commuter Behaviour." Nature Human Behaviour 4, no. 2 (February 2020): 169–176. (This article was featured on the cover as the lead article.)