Publications

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05 Nov 2007
Research & Ideas

The Changing Face of American Innovation

technology development and entrepreneurship, leading to less initial migration to the United States and greater return migration. More mechanical explanations may also exist—for example, stronger relative growth of innovation in... View Details

Keywords: by Sarah Jane Gilbert; Technology

05 Aug 2016
News

Accelerating Change on Medicine’s Final Frontier

find out why it existed. He and a group of colleagues began interviewing entrepreneurs who lead neuroscience startup companies, asking them what the principal barriers were between themselves and success. Their responses were unexpected.... View Details

Keywords: Robert S. Benchley

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

likes on Facebook, yet Gupta says those likes haven’t amounted to much—certainly not a whole lot of purchases. “Do likes lead to loyal consumers or do loyal consumers tend to like a brand on Facebook? Do these likes View Details

Keywords: by Dina Gerdeman; Advertising; Technology

March 2018 (Revised April 2018)
Case

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen

In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas slowed and position it as a leader... View Details

Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Telecommunications Industry; United States

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

ethical practice is the best compass, she advises. “The world is changing around businesses,” Nelson says. “There is more pressure to make profits, and at the same time to respond to environmental, social, and governance issues.” And, she... View Details

Keywords: by Lane Lambert

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

corporate greed? Do you think there is a different mindset now for companies and executives to change and become more socially and morally responsible? A: In the midst of the current global economic crisis, people are outraged by highly... View Details

Keywords: by Sarah Jane Gilbert

April 2011 (Revised July 2014)
Case

Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

By: Boris Groysberg and Michael Slind

Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details

Keywords: Communication Strategy; Interpersonal Communication; Employee Relationship Management; Innovation and Management; Leading Change; Management Practices and Processes; Organizational Change and Adaptation; Organizational Culture; Corporate Strategy; India

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

less helpful if you don't know whether your options will get better or worse. It pays to look for strategic insight from contexts where uncertainty, risk, and change are the only constants. Military science, in particular, offers powerful... View Details

Keywords: by Michael Wheeler; Sports

Don't Just Survive - Thrive: Leading Innovations in Good Times and Bad

Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global financial crisis provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply... View Details

2015
Discussion Paper

The Roles of Import Competition and Export Opportunities for Technical Change

By: Claudia Steinwender

A variety of empirical and theoretical trade papers have suggested and documented a positive impact of trade on the productivity of firms. However, there is less consensus about the underlying mechanism at work. While trade papers focus on access to export markets,... View Details

Keywords: Performance Productivity; Trade

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29 May 2008
Research & Ideas

Global Change in the Built Environment

Date: May 5-7, 2008 Faculty Chair: Arthur Segel Faculty Summary Report: Colloquium: Global Change in the Built Environment What were the overall goals of the colloquium? The goals of the colloquium were to celebrate Harvard Business... View Details

Keywords: by Arthur Segel; Construction; Real Estate

22–23 Sep 2020
Virtual Programming

Driving Impact: A Dialogue on Capitalism, Climate, and Social Change

Join Professor Rebecca Henderson and Sir Ronald Cohen (MBA 1969) as they debate the theories of change. The conversation will compare and contrast the authors groundbreaking approaches to rethinking the role of business in driving impactone through the lens of... View Details

September 2007
Case

Still Leading (B3): Gerry House—Impact of a Different Scale

By: Rosabeth Moss Kanter and Lance P. Pierce

Describes how Gerry House made the transition from head of a large school district to leader of a small nonprofit. View Details

Keywords: Transition; Teaching; Secondary Education; Leading Change; Nonprofit Organizations; Transformation; Personal Development and Career; Education Industry

03 Oct 2020
News

Leading with Agility in a Time of Colliding Pandemics

October 1996 (Revised November 1996)
Case

Boston Beer Company: Samuel Adams, Brewmaster Leading a Revolution

By: Ray A. Goldberg and Mollie H. Carter

Boston Beer Co. revolutionized the beer industry by identifying and responding to a new consumer segment. Using the excess capacity in the brewing industry to establish contract brewing arrangements and an extremely capable sales force, the company opened the... View Details

Keywords: Transformation; Leadership; Product Marketing; Product Development; Production; Quality; Salesforce Management; Segmentation; Food and Beverage Industry

01 Sep 2013
News

Three Decades of Change and Counting

accepted to HBS. I also received a fellowship and internship offer from a leading finance firm and had plans to return to Wall Street. Shortly after arriving on campus, however, I realized that I wanted to take the opportunity to explore... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

August 1995
Teaching Note

State Street Boston Corporation: Leading with Information Technology TN

By: Richard L. Nolan, Donna B. Stoddard and Chiara Francalanci

Teaching Note (5-196-058). View Details

Keywords: Information Technology; Financial Institutions; Transformation; Technology Adoption; Information Management; Competitive Strategy; Financial Services Industry