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      • July 2023 (Revised April 2024)
      • Case

      Zurich Insurance (A): Re-establishing a Leading Market Position in Retail

      By: Ramon Casadesus-Masanell, Stefano Brusoni, Claudio Feser, Karolin Frankenberger and Ana Procopio Schoen
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      Casadesus-Masanell, Ramon, Stefano Brusoni, Claudio Feser, Karolin Frankenberger, and Ana Procopio Schoen. "Zurich Insurance (A): Re-establishing a Leading Market Position in Retail." Harvard Business School Case 724-362, July 2023. (Revised April 2024.)
      • July 2023 (Revised May 2024)
      • Case

      Vytal: Packaging-as-a-Service

      By: George Serafeim, Michael W. Toffel, Lena Duchene and Daniela Beyersdorfer
      The Germany-based startup Vytal operated the largest digital-native reusable packaging-as-a-service network globally, having raised nearly €15 million, established a large network of restaurant partners, and prevented the use of millions of single-use take-out food... View Details
      Keywords: Climate Risk; Digital; Platform Strategies; Data; Packaging; Sustainability; Start-up; Startup; Entrepreneur; Impact; Circular; Growth Strategy; Innovation; Environmental Sustainability; Innovation and Invention; Business Growth and Maturation; Growth and Development Strategy; Business Startups; Resource Allocation; Risk Management; Adoption; Strategy; Performance Productivity; Service Delivery; Service Operations; Supply Chain; Distribution; Entrepreneurship; Climate Change; Green Technology Industry; Service Industry; Retail Industry; Germany; Europe
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      Serafeim, George, Michael W. Toffel, Lena Duchene, and Daniela Beyersdorfer. "Vytal: Packaging-as-a-Service." Harvard Business School Case 124-007, July 2023. (Revised May 2024.)
      • July 2023
      • Case

      Schuberg Philis: From Success to Significance

      By: Thomas J. DeLong and Daniela Beyersdorfer
      The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path forward in 2019. The company has grown into a €70 million revenue strong IT provider with top ranks in the... View Details
      Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Consulting Industry; Europe; Netherlands
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      DeLong, Thomas J., and Daniela Beyersdorfer. "Schuberg Philis: From Success to Significance." Harvard Business School Case 424-012, July 2023.
      • July 2023
      • Supplement

      Schuberg Philis: From Success to Significance (B)

      By: Thomas J. DeLong and Daniela Beyersdorfer
      Three years into their “Ambition” growth plan, in 2022, the management team of Dutch professional service firm Schuberg Philis is taking stock. The global COVID-19 pandemic and other headwinds required adjustments to their growth targets, but they believe that their... View Details
      Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Consulting Industry; Europe; Netherlands
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      DeLong, Thomas J., and Daniela Beyersdorfer. "Schuberg Philis: From Success to Significance (B)." Harvard Business School Supplement 424-013, July 2023.
      • July–August 2023
      • Article

      Accounting for Carbon Offsets

      By: Robert S. Kaplan, Karthik Ramanna and Marc Roston
      Markets for carbon trading function poorly, and many traded offsets do not actually perform as promised. Without robust protocols for monitoring offsets and in the absence of proper accounting mechanisms, market-based approaches to reducing atmospheric GHG will be... View Details
      Keywords: Climate Change; Environmental Accounting; Environmental Regulation
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      Kaplan, Robert S., Karthik Ramanna, and Marc Roston. "Accounting for Carbon Offsets." Harvard Business Review 101, no. 4 (July–August 2023): 126–137.
      • July–August 2023
      • Article

      Case Study: How Should a Start-Up Cut Its Burn Rate?

      By: Nitin Nohria, Katie Josephson, Sophia Wronsky and Elizabeth Rha
      Tyler Smith, the founder and CEO of the enterprise software firm Puck.io, is facing a hard decision. Just three months earlier the company laid off 20% of its employees to reduce its burn rate amid growing economic uncertainty and a suddenly unattractive funding... View Details
      Keywords: Employees; Job Cuts and Outsourcing; Governing and Advisory Boards; Business and Shareholder Relations; Business or Company Management; Business Startups
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      Nohria, Nitin, Katie Josephson, Sophia Wronsky, and Elizabeth Rha. "Case Study: How Should a Start-Up Cut Its Burn Rate?" Harvard Business Review 101, no. 4 (July–August 2023): 144–149.
      • July 2023
      • Article

      Design and Analysis of Switchback Experiments

      By: Iavor I Bojinov, David Simchi-Levi and Jinglong Zhao
      In switchback experiments, a firm sequentially exposes an experimental unit to a random treatment, measures its response, and repeats the procedure for several periods to determine which treatment leads to the best outcome. Although practitioners have widely adopted... View Details
      Keywords: Switchback Experiments; Design; Analysis; Mathematical Methods
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      Bojinov, Iavor I., David Simchi-Levi, and Jinglong Zhao. "Design and Analysis of Switchback Experiments." Management Science 69, no. 7 (July 2023): 3759–3777.
      • 2023
      • Working Paper

      Firm Visibility and Acquisition Likelihood: Evidence from Seeking Alpha Coverage

      By: Pu Gu, Benjamin Yost and Yuan Zou
      This study investigates whether social media coverage influences a firm’s likelihood of being acquired. Specifically, we hypothesize that coverage of a firm on the Seeking Alpha platform raises its visibility to potential acquirers and M&A advisers (i.e., investment... View Details
      Keywords: Social Media; Mergers and Acquisitions; Marketplace Matching; Investment Banking
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      Gu, Pu, Benjamin Yost, and Yuan Zou. "Firm Visibility and Acquisition Likelihood: Evidence from Seeking Alpha Coverage." Working Paper, July 2023.
      • 2023
      • Working Paper

      The Market for Sharing Interest Rate Risk: Quantities and Asset Prices

      By: Ishita Sen, Umang Khetan, Jane Li and Ioana Neamtu
      We study the extent of interest rate risk sharing across the financial system using granular positions and transactions data in interest rate swaps. We show that pension and insurance (PF&I) sector emerges as a natural counterparty to banks and corporations: overall,... View Details
      Keywords: Interest Rates; Investment Funds; Banks and Banking; Insurance; Investment Banking; Risk and Uncertainty
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      Sen, Ishita, Umang Khetan, Jane Li, and Ioana Neamtu. "The Market for Sharing Interest Rate Risk: Quantities and Asset Prices." Harvard Business School Working Paper, No. 24-052, February 2024.
      • June 2023 (Revised February 2025)
      • Case

      Doing Business in Lima, Peru

      By: Jeffrey T. Polzer, Leonard A. Schlesinger and Max Hancock
      This case examines the challenges and opportunities of doing business in Peru. It highlights Peru's economic transformation in the decades leading up to 2024 in the context of its history, culture, and politics. The case gives an overview of some of the main obstacles... View Details
      Keywords: Business History; Business and Government Relations; Corporate Strategy; Mining Industry; Peru; Latin America
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      Polzer, Jeffrey T., Leonard A. Schlesinger, and Max Hancock. "Doing Business in Lima, Peru." Harvard Business School Case 323-050, June 2023. (Revised February 2025.)
      • June 2023 (Revised November 2023)
      • Case

      Sober Sidekick

      By: Jeffrey J. Bussgang and Kumba Sennaar
      Case on the nascent business model of a mobile health IT startup. In particular, should they pivot away from their successful lead generation business model to charging health plans. View Details
      Keywords: Entrepreneurship; Venture Capital; Operations; Business Startups; Business Model; Health Industry; United States
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      Bussgang, Jeffrey J., and Kumba Sennaar. "Sober Sidekick." Harvard Business School Case 823-066, June 2023. (Revised November 2023.)
      • June 14, 2023
      • Article

      How New CEOs Establish Legitimacy

      By: Nitin Nohria
      CEOs are given the authority to lead by the rules of corporate governance. They gain additional influence and credibility by demonstrating competence. CEOs who achieve legitimacy have a higher level of trust and influence. This legitimacy will be gained by consistently... View Details
      Keywords: Corporate Governance; Leadership Style; Power and Influence; Trust; Competency and Skills
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      Nohria, Nitin. "How New CEOs Establish Legitimacy." Harvard Business Review (website) (June 14, 2023).
      • June 2023
      • Case

      EDWINS: Leading with Passion and Purpose

      By: Lynda M. Applegate and Rachel Bricklin
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      Applegate, Lynda M., and Rachel Bricklin. "EDWINS: Leading with Passion and Purpose." Harvard Business School Case 823-131, June 2023.
      • June 2023
      • Case

      Accounting for Loan Losses at JPMorgan Chase: Predicting Credit Costs

      By: Jonas Heese, Jung Koo Kang and James Weber
      The case examines the accounting for loan losses at a large bank, how a bank sets its Allowance for Loan and Lease Losses (ALLL) on its financial statements. ALLL, and the rules that set them, determine when banks would and would not extend loans, which significantly... View Details
      Keywords: Accounting Standards; Accrual Accounting; Financial Statements; Financial Reporting; Banks and Banking; Financing and Loans; Banking Industry; United States
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      Heese, Jonas, Jung Koo Kang, and James Weber. "Accounting for Loan Losses at JPMorgan Chase: Predicting Credit Costs." Harvard Business School Case 123-042, June 2023.
      • June 2023
      • Supplement

      Leading with Trust: Sarah Al-Suhaimi Video Supplement

      By: Sandra J. Sucher, Sarah Livick-Moses and Dave Habeeb
      This supplement features video interviews with Sarah Al Suhaimi, CEO of NCB Capital, the investment arm of Saudi's largest bank. View Details
      Keywords: Leadership And Change Management; Women And Leadership; Women Executives; Stakeholder Management; Investment Banking; Growth and Development Strategy; Change Management; Strategy; Finance; Asset Management; Financial Services Industry; Saudi Arabia; Middle East
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      Sucher, Sandra J., Sarah Livick-Moses, and Dave Habeeb. "Leading with Trust: Sarah Al-Suhaimi Video Supplement." Harvard Business School Multimedia/Video Supplement 323-701, June 2023.
      • 2023
      • Working Paper

      Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation

      By: Dae Woong Ham, Michael Lindon, Martin Tingley and Iavor Bojinov
      Randomized experiments have become the standard method for companies to evaluate the performance of new products or services. In addition to augmenting managers’ decision-making, experimentation mitigates risk by limiting the proportion of customers exposed to... View Details
      Keywords: Performance Evaluation; Research and Development; Analytics and Data Science; Consumer Behavior
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      Ham, Dae Woong, Michael Lindon, Martin Tingley, and Iavor Bojinov. "Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation." Harvard Business School Working Paper, No. 23-070, May 2023.
      • May–June 2023
      • Article

      Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut

      By: Fabrizio Fantini and Das Narayandas
      Advanced analytics can help companies solve a host of management problems, including those related to marketing, sales, and supply-chain operations, which can lead to a sustainable competitive advantage. But as more data becomes available and advanced analytics are... View Details
      Keywords: Analytics and Data Science; Decision Making
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      Fantini, Fabrizio, and Das Narayandas. "Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut." Harvard Business Review 101, no. 3 (May–June 2023): 82–91.
      • June 2023
      • Article

      Do Job Seekers Value Diversity Information? Evidence from a Field Experiment and Human Capital Disclosures

      By: Jung Ho Choi, Joseph Pacelli, Kristina M. Rennekamp and Sorabh Tomar
      We examine how information about the diversity of a potential employer's workforce affects individuals’ job-seeking behavior. We embed a field experiment in job recommendation emails from a leading career advice agency in the U.S. The experimental treatment involves... View Details
      Keywords: Diversity; Job Search; Employees; Corporate Disclosure
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      Choi, Jung Ho, Joseph Pacelli, Kristina M. Rennekamp, and Sorabh Tomar. "Do Job Seekers Value Diversity Information? Evidence from a Field Experiment and Human Capital Disclosures." Journal of Accounting Research 61, no. 3 (June 2023): 695–735.
      • June 2023
      • Case

      Verve Therapeutics: Taking DNA Editing to Heart

      By: Shikhar Ghosh and Shweta Bagai
      Verve Therapeutics, a public biotech company based in Boston, created a novel approach to addressing cardiovascular disease (CVD) - a leading cause of deaths globally. The company's approach was a single shot treatment to permanently lower cholesterol, thus reducing... View Details
      Keywords: AI; Genetic Engineering; Medicine; Health Care and Treatment; Genetics; Innovation Strategy; Business and Stakeholder Relations; Medical Specialties; Innovation and Invention; Entrepreneurship; Biotechnology Industry
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      Ghosh, Shikhar, and Shweta Bagai. "Verve Therapeutics: Taking DNA Editing to Heart." Harvard Business School Case 823-113, June 2023.
      • June, 2023
      • Article

      Walking the Purpose-Talk Inside a Large Company: Sustainable Product Development as an Instance of Divergent Change

      By: Marissa Kimsey, Thijs Geradts and Julie Battilana
      There is a growing interest in large companies pursuing a new purpose—changing their core reason for being from a singular focus on financial gain to a renewed responsibility to people and the planet alongside profit. Yet knowledge of how a large company can walk that... View Details
      Keywords: Product Development; Environmental Sustainability; Mission and Purpose; Leading Change
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      Kimsey, Marissa, Thijs Geradts, and Julie Battilana. "Walking the Purpose-Talk Inside a Large Company: Sustainable Product Development as an Instance of Divergent Change." Special Issue on Corporate Purpose. Strategy Science 8, no. 2 (June, 2023): 311–321.
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