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  • All HBS Web  (2,644)
    • People  (30)
    • News  (962)
    • Research  (927)
    • Events  (5)
    • Multimedia  (14)
  • Faculty Publications  (233)

Show Results For

  • All HBS Web  (2,644)
    • People  (30)
    • News  (962)
    • Research  (927)
    • Events  (5)
    • Multimedia  (14)
  • Faculty Publications  (233)
← Page 14 of 2,644 Results →
  • 14 Nov 2023
  • What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

lesson for success I use my failed experience as a case study for futuristic business solutions.” Briggs Morrison suggested, “The more applicable question, in my opinion, is whether a leader does something... View Details
Keywords: by James Heskett
  • 22 Jun 2020
  • News

How many needless Covid-19 deaths were caused by delays in responding? Most of them

  • 09 Mar 2021
  • News

Addressing education inequities exacerbated by the pandemic

  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

(AdobeStock/ Katleho S/peopleimages.com) Business leaders today face decisions of increasing complexity. They have to take into account far more than economics, in particular the increasing influence of matters under debate in the broader... View Details
Keywords: by James Heskett
  • October 2023 (Revised February 2024)
  • Case

Loris

By: Shunyuan Zhang, Das Narayandas, Stacy Straaberg and David Lane
In December 2022, Loris’s executive team considered their go-to-market strategy. Loris was an artificial intelligence (AI) software startup for the customer service industry with two products on the market: 1) Agent Assist which provided customer service agents (CSAs)... View Details
Keywords: Decisions; Growth and Development Strategy; Product Launch; Product Positioning; Business Strategy; Competitive Strategy; Business Startups; AI and Machine Learning; Applications and Software; Marketing Strategy; Sales; Technology Industry; United States
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Zhang, Shunyuan, Das Narayandas, Stacy Straaberg, and David Lane. "Loris." Harvard Business School Case 524-010, October 2023. (Revised February 2024.)
  • November–December 2020
  • Article

Our Work-from-Anywhere Future

By: Prithwiraj Choudhury
The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while workers can... View Details
Keywords: Remote Work; Best Practices; Employment; Health Pandemics; Geographic Location; Opportunities; Problems and Challenges
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Choudhury, Prithwiraj. "Our Work-from-Anywhere Future." Harvard Business Review 98, no. 6 (November–December 2020).
  • 05 Dec 2013
  • News

The Mistakes Behind Healthcare.gov Are Probably Lurking in Your Company, Too

  • February 2017
  • Case

Dick's Sporting Goods

By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
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Lal, Rajiv, Jose B. Alvarez, and Matthew G. Preble. "Dick's Sporting Goods." Harvard Business School Case 517-007, February 2017.
  • 01 Apr 2024
  • In Practice

Navigating the Mood of Customers Weary of Price Hikes

price hikes than others. What does this mean in practice? Even if inflation is slowing down, depending on where you live and what you buy, you may not experience this slowing down to the same degree as the official measures suggest. Let’s... View Details
Keywords: by Rachel Layne; Retail; Consumer Products
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things... View Details
Keywords: by James Heskett
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

recognize and try to stay ahead of these changes brought by scale. Here is advice for the CEO/founders of early-stage companies, but it also applies to leaders of any scaling organization, even inside a large corporate entity. Leadership... View Details
Keywords: by Julia Austin
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

stories from his own work experiences and the careers of CEOs and nonprofit leaders who navigated challenges. His advice for emerging leaders: Discover yourself. Test your “crucibles” to find your moral... View Details
Keywords: by Lane Lambert
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

experience and perspective, these leaders will influence business and society for decades to come. Now global leaders such as General Motors’s Mary Barra, Merck’s Ken Frazier,... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • July 1993 (Revised October 2004)
  • Case

Aston-Blair, Inc.

By: John J. Gabarro
Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the... View Details
Keywords: Employees; Leadership; Problems and Challenges; Groups and Teams; Conflict Management
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Gabarro, John J. "Aston-Blair, Inc." Harvard Business School Case 494-015, July 1993. (Revised October 2004.)
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry experience, navigating our way through as waitstaff and bartenders, as managers and senior leaders... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • Article

The Implications of Working Without an Office

By: Ethan Bernstein, Hayley Blunden, Andrew Brodsky, Wonbin Sohn and Ben Waber
In early 2020, the world began what is undoubtedly the largest work-from-home experiment in history. Now, as countries reopen but COVID-19 remains a major threat, organizations are wrestling with whether and how to have workers return to their offices. Business leaders... View Details
Keywords: Remote Work; Work From Home (WFH); Employees; Working Conditions; Health Pandemics; Performance Productivity; Creativity
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Bernstein, Ethan, Hayley Blunden, Andrew Brodsky, Wonbin Sohn, and Ben Waber. "The Implications of Working Without an Office." Special Issue on The New Reality of WFH. Harvard Business Review: The Big Idea (July 2020).
  • July 1983 (Revised March 1992)
  • Case

Acton-Burnett, Inc. (A)

Describes the formation, selection, and experience of a task force with multi-departmental membership. The problems faced by the task force leader raise issues concerning the selection of members for a task force, who does the selecting, the establishment of group... View Details
Keywords: Leadership; Groups and Teams
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Isenberg, Daniel J. "Acton-Burnett, Inc. (A)." Harvard Business School Case 484-005, July 1983. (Revised March 1992.)
  • August 1975 (Revised July 1993)
  • Case

Acton-Burnett, Inc.

By: John J. Gabarro
Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the... View Details
Keywords: Employees; Leadership; Problems and Challenges; Groups and Teams; Conflict Management
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Gabarro, John J. "Acton-Burnett, Inc." Harvard Business School Case 476-018, August 1975. (Revised July 1993.)
  • Career Coach

Erika Osterling

Erika (HBS '09, ITESM '00) brings 20 years of experience as an operating leader and advisor. She has spent most of her career within Energy & Industrial, with additional roles in Consumer and Retail.... View Details
Keywords: Energy; Oil & Gas; Energy; Private Equity; Financial Services (All); Manufacturing
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