Publications

11 Dec 2019
News

Are you ready for a robot boss? Many workers say that yes, they are

Jacqueline Ng Lane

Jackie Lane is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School and a co-Principal Investigator of the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute (D^3) at Harvard. She... View Details

17 Apr 2019
Research & Ideas

How Managers Stifle Creativity

Bryant Ford Professor of Business Administration, Emerita, reflected on her research and its impact in an essay in Perspectives on Psychological Science, Educating Leaders Who Make a Difference in the World (pdf). More recently, she... View Details

Keywords: by Danielle Kost

12 Oct 2022
Video

Ifeoma Ajunwa: Limitless Boundaries of Employee Surveillance

September 2023 (Revised January 2024)
Case

AI21 Labs in 2023: Strategy for Generative AI

By: David Yoffie, Orna Dan and Elena Corsi

Israeli generative artificial intelligence company AI21 Labs was founded in 2017 to realize the vision of true machine intelligence. It sought to reinvent writing and reading and in 2020 it launched Wordtune, an app using GenAI software to offer alternate text... View Details

Keywords: Decision Making; AI and Machine Learning; Innovation Strategy; Growth and Development Strategy; Applications and Software; Competitive Strategy; Technology Industry; Israel

02 Sep 2020
News

Putting Common Sense Back in the Driver’s Seat

25 Feb 2020
News

Q&A: William Kerr and Joseph Fuller

distinction is that the project is about managing the future of work. We’re not saying we know exactly where artificial intelligence is going to go, but instead we’re commenting on how leading companies can... View Details

28 Feb 2023
Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

educated and be put in a position to advance my family’s socioeconomic status. Pursuing post-secondary education proved to be a rewarding challenge. This educational journey has allowed me to develop a high level of emotional View Details

December 2023 (Revised August 2024)
Case

Monsters in the Machine? Tackling the Challenge of Responsible AI

By: Paul M. Healy and Debora L. Spar

In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public’s imagination—becoming the world’s fastest-growing consumer application within months of its release. Though observers from across... View Details

Keywords: Technological Innovation; AI and Machine Learning; Ethics; Governing Rules, Regulations, and Reforms; Technology Adoption; Corporate Social Responsibility and Impact; Technology Industry; United States; European Union; China

09 Oct 2018
First Look

New Research and Ideas, October 9, 2018

process. Can algorithms, machine learning, and artificial intelligence help Tailor Brands outperform graphic designers and branding agencies in... View Details

Keywords: Dina Gerdeman

13 Feb 2018
First Look

New Research and Ideas, February 13, 2018

forthcoming The Economics of Artificial Intelligence The Impact of Artificial Intelligence on Innovation By: Cockburn, Iain M., Rebecca... View Details

Keywords: Sean Silverthorne

November 2024
Background Note

Nonprofit Governance: Some Basics

By: Lynn S. Paine and Will Hurwitz

This background note discusses basics about the prevalence, purpose, and unique legal, governance and regulatory dynamics of nonprofits and their boards of directors. The note describes both similarities and differences between for-profit and non-profit governance,... View Details

Keywords: Corporate Governance; Leadership; Mission and Purpose; Nonprofit Organizations; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; United States

29 May 2018
First Look

New Research and Ideas, May 29, 2018

Artificial Intelligence Vodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological... View Details

Keywords: Dina Gerdeman

07 Apr 2022
Blog Post

Product Management at HBS: Roll Up Your Sleeves and Learn by Doing

a mobile base building game called Regent, and by taking a series of elective courses across multiple disciplines, from artificial intelligence to data science to business... View Details

19 Mar 2019
First Look

New Research and Ideas, March 19, 2019

other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation should invest significant energy in studying artificial intelligence... View Details

Keywords: Dina Gerdeman

September 2020 (Revised July 2021)
Case

Moderna (A)

By: Marco Iansiti, Karim R. Lakhani, Hannah Mayer and Kerry Herman

In summer 2020, Stephane Bancel, CEO of biotech firm Moderna, faces several challenges as his company races to develop a vaccine for COVID-19. The case explores how a company builds a digital organization, and leverages artificial intelligence and other digital... View Details

Keywords: COVID-19; Vaccine; Digital Organizations; Organizational Structure; Operations; Management; Health Pandemics; Research and Development; Goals and Objectives