Labor Process - Publications - Faculty & Research

February 2020
Case

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney

Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details

Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris

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14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

establishing or revising their safety protocols or preemptively stacking inventory. Adaptation sometimes meant being able to strike a fine balance between leveraging existing capabilities and finding innovative ways to integrate old View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

built his matchless analysis of business by focusing, like Grant, solely on what he knew had to be done. By middle age, Al was able to minimize his involvement in academic minutiae, while somehow never offending anybody. Meanwhile, he View Details

Keywords: by Sean Silverthorne

29 Aug 2023
News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details

Web

2024 Reunion Presentations - Alumni

entertainment industry and outline the most effective business strategies and biggest entrepreneurial opportunities in these sectors. The Future of Work in the Era of AI Professor Joseph Fuller (MBA 1981) No additional materials available + More Info – Less Info What... View Details

Person Page

Course Development

By: Debora L. Spar

Managing International Trade and Investment

Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely focus on identifying better View Details

Keywords: by Julia Hanna; Retail

01 Aug 2018
What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

Now a new look at the issue makes the case for selective protective acts as a way of avoiding the disruptions to businesses and labor associated with a free trade policy that rewards and penalizes businesses with increasing speed. (These... View Details

Keywords: by James Heskett

October 1976 (Revised October 1985)
Case

Washington Post (A)

Concerns the 1975 strike of the pressmen against the Washington Post. Illustrates the importance of past practices of both unions and management and collective bargaining. Also illustrates implementation problems associated with new technologies as well as problems... View Details

Keywords: Management Practices and Processes; Labor Unions; Journalism and News Industry; District of Columbia

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01 Dec 2017
News

The Robots Are Coming to Save Your Job

force-sensing technology—which allows a bot to “feel” its way through tasks (and around objects)—ensure that the robots operate with both safety and accuracy. But the robots also possess that most important coworker trait: They’re not trying to steal your job. “The... View Details

Keywords: Dan Morrell

08 Apr 2002
Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

deeper cultural tendencies as well. But my research shows that there's another, equally treacherous, aspect to cross-border negotiation that's been largely overlooked in the literature: the ways that people from different regions come to agreement, or the View Details

Keywords: by James K. Sebenius

01 Mar 2010
News

How to Spur Prosperity

LERNER: The federal government lacks a clear, rational process for spending $40 billion to boost the nation’s clean-tech industry. Across the decades and around the globe, governments have tried various approaches to kick-starting... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Administration of Economic Programs; Government

01 Aug 2001
News

George C. Lodge

to HBS to complete his first book, Spearheads of Democracy: Labor in the Developing Countries. He didn't have a graduate degree and never expected to become a professor. But in a remarkable HBS career that has spanned four decades and... View Details

Keywords: Alumni Achievement Award; Stanley F. Teele; Ezra F. Vogel; John W. Rosenblum

December 2001
Case

Van Bolton: Resolving a Labor-Management Dispute

Describes the challenges facing Van Bolton, the head of a large airline, as he works with the head of the company's pilots' union to negotiate issues relating to the acquisition of a smaller airline. Bolton must find ways to surmount a history of adversarial... View Details

Keywords: Negotiation Process; Negotiation Participants; Labor Unions; Acquisition; Air Transportation Industry

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November 1989
Case

IBM Corp.: The Full Employment Practice (Condensed)

By: D. Quinn Mills and G. Bruce Friesen

Keywords: Employment; Management Practices and Processes; Computer Industry; Information Technology Industry

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Find at Harvard

June 2008
Teaching Note

Showdown on the Waterfront: The West Coast Port Dispute (TN) (A) & (B)

By: Kathleen L. McGinn, Dina R. Witter Pradel and Cailin B. Hammer

Teaching Note for [904045] and [904067]. View Details

Keywords: Employment; Government and Politics; Negotiation Process; Technology; United States

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01 Jun 2018
News

Case Study: Tip the Scale

purchase monthly shares by weight, rather than à la carte, resulting in a fulfillment process that is “relatively complex and pretty unique,” Cummings says. Every order—with 5 to 30 items, selected from 100 products stacked on a... View Details

01 Dec 2020
News

Tried and Tested

scores. What’s your outlook on the overall impact of research in this area? ZC: For me, each paper’s feedback opens up so many new questions, and the whole process happens so organically, it feels like you’re having a conversation with... View Details

Keywords: Jen McFarland Flint; Scientific Research and Development Services

01 Dec 2014
News

Rethinking the Fashion Beat

The Business of Fashion's philosophy, says Amed, is transparency and inclusion. (Courtesy Imran Amed) It was more happy accident than business plan: Imran Amed (MBA 2002), a former McKinsey consultant, was between jobs in 2007 when he started a personal blog as a “fun”... View Details

Keywords: Alyssa Giacobbe; fashion; Retail Trade

December 2013 (Revised May 2021)
Case

Paul Levy: Confronting a 'Corporate Campaign' (A)

By: James K. Sebenius

Hospital CEO Paul Levy confronts an SEIU unionization drive via a "corporate campaign" aimed at undercutting the hospital's relationships with key internal and external constituencies. Having shepherded one of Boston's top teaching hospitals much of the way through a... View Details