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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

business model for small independents is often elusive. So when a crisis of the magnitude of the COVID-19 global pandemic forces restaurants to close, and their revenue drops to zero overnight, things get particularly dire. Unlike the... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • Forthcoming
  • Article

Subordinating Humanism: How Colliding Beliefs About a Living Wage Shape Personal Fulfillment and 'Professional-Class' Identities in Working-Class Jobs

By: Lumumba Seegars, S. Lee, Erin Reid and Lakshmi Ramarajan
In a society dominated by market-based ideology and management practices that prioritize financial considerations, some organizations are shifting toward humanistic ideology and practices that emphasize human welfare. To examine this transformation in pay-setting, we... View Details
Keywords: Organizational Culture; Moral Sensibility; Wages; Welfare; Performance Expectations; Identity; Employee Relationship Management; Management Practices and Processes
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  • Research Summary

Renovating Democratic Capitalism

By: Malcolm S. Salter

This in-process work focuses on how best to address the declining public trust and confidence in democratic capitalism, which many citizens consider to be a cornerstone of our national ideology and identity? While the answer to this question is not entirely clear, I... View Details

  • 06 Oct 2015
  • First Look

October 6, 2015

themselves and the charity, they respond very similarly to self risk and charity risk. By contrast, when their decisions force tradeoffs between money for themselves and the charity, participants act more... View Details
Keywords: Sean Silverthorne
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

though one is leading a meaningful life is a bellwether for broader emotional wellbeing, with those who feel they are leading meaningful lives displaying superior mental and physical health. Making work meaningful can also be key for companies looking to retain... View Details
Keywords: by Shalene Gupta
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

minutes—during the pandemic’s early weeks. Employees also participated in more meetings, though for less time than they did before COVID-19 sent many workers home. “There is a general sense that we never stop being in front of Zoom or... View Details
Keywords: by Danielle Kost
  • 05 Jul 2011
  • First Look

First Look: July 5

prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated merchants: price discrimination and... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2018
  • Book

The New History of American Capitalism

forces following the fall of the Berlin Wall, the collapse of the Soviet Union, and the end of the Cold War. “Capitalism of a wide variety of institutional and ideological stripes, now characterizes all developed countries,” they observe.... View Details
Keywords: Manufacturing
  • September 2012
  • Article

Food Choices of Minority and Low-Income Employees: A Cafeteria Intervention

By: Douglas E. Levy, Jason Riis, Lillian M. Sonnenberg, Susan J. Barraclough and Anne N. Thorndike

Background: Effective strategies are needed to address obesity, particularly among minority and low-income individuals.

Purpose: To test whether a two-phase point-of-purchase intervention improved food choices across racial, socioeconomic (job... View Details

Keywords: Working Conditions; Safety; Governing Rules, Regulations, and Reforms; Competitive Advantage; Cost
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  • 17 Nov 2020
  • Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

Hagerty and Barasz note in the study. As one example, they point to an article in the satire publication The Onion headlined, "Woman A Leading Authority On What Shouldn't Be In Poor People's Grocery Carts." What is permissible? In one experiment, View Details
Keywords: by Rachel Layne
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

decisions? Each team member is responsible for research within their area: talking to big customers, participating in supplier forums and webinars, scouring competitor websites. At the meeting, team members share their findings and... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 11 Mar 2014
  • First Look

First Look: March 11

consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2014
  • Working Paper Summaries

From Crowds to Collaborators: Initiating Effort and Catalyzing Interactions Among Online Creative Workers

Keywords: by Kevin J. Boudreau, Patrick Gaule, Karim R. Lakhani, Christoph Riedl & Anita Williams Woolley
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

There’s a new frontier in diversity programs focused not on race or gender but on cognitive ability. The growing interest in neurodiversity—hiring people with cognitive disabilities like Autism Spectrum Disorder (ASD)—is motivated by companies looking to tap into a... View Details
Keywords: by Roberta Holland; Technology
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

Identify all likely and potential opponents at the outset of the process. Project advocates often find themselves in reactive, defensive mode, having focused too late on opponents who have seized the initiative. For Amazon’s project, opposition from organized View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

changed how those loan officers perceived reality. The Most Powerful Workplace Motivator Money isn’t always the most powerful work motivator. In this field experiment participants were willing to pay money to be ranked higher. Why? How to... View Details
Keywords: by Sean Silverthorne
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

While that may sound obvious at face value, it's something that regularly stymies the veteran leaders in Montgomery's executive classes. "We'll be talking about Nike or Apple, and the participants will be praising the authenticity of the... View Details
Keywords: by Carmen Nobel
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

arises because little research has been targeted at trying to quantify its importance on performance. In his new book, The Culture Cycle: How to Shape the Unseen Force that Transforms Performance, HBS Professor Emeritus James L. Heskett... View Details
Keywords: by Sean Silverthorne
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

performance. Firms that perform well were more market oriented, more competitive, and less consensual in terms of corporate cultures, and more open and participative in terms of organizational climates. Better Sales Networks Authors:Tuba... View Details
Keywords: Sean Silverthorne

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